We’re Coming to North Lakes
Who Are We?
We are part of Home Instead, but locally owned and community focused.
In South Lakes, we are proud to be:
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Outstanding rated
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Rated 9.9/10 by local families
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A WorkBuzz 5-Star Employer (achieved five times)
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Ranked No.3 UK Employer by the Financial Times
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Accredited with the Gold Standards Framework, recognising gold standard end-of-life care
These credentials matter, but what matters most to us is what they represent: compassionate care, professional standards, and a team who feel valued and supported.
Now, we’re bringing that same Outstanding, trusted care to North Lakes families.
More Than Care, Supporting Our Community
We believe care should extend beyond the front door. In South Lakes, we’re proud to actively support and strengthen our local community and we can’t wait to do the same in North Lakes.
Our community initiatives include:
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Dementia awareness talks to help local businesses and residents better understand dementia
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Working to make our towns more dementia friendly communities
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Hosting welcoming Companionship Cafés to reduce loneliness and isolation
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Hosting our annual Dementia Awareness Day, which includes the Dementia Virtual Tour
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Seasonal giving schemes such as Be a Santa and Be an Easter Bunny, delivering gifts and kindness to older people who may otherwise go without
For us, it’s about connection, education and creating places where older people feel understood, valued and included.
A Rewarding Role, Join Us in North Lakes
As we open our North Lakes office, we’re creating new, rewarding opportunities to join our growing family.
Being a Care Professional is more than a job, it’s a chance to build meaningful relationships and make a genuine difference every day. The role can include companionship, personal care, meal preparation, medication support and helping clients stay active and connected.
You don’t need experience to start. We provide comprehensive initial training, ongoing learning opportunities and full support throughout your journey. Our Care Professionals are carefully matched with clients based on shared interests, personality and values, because we believe great care starts with great relationships.
When our team feel supported and proud of what they do, our clients receive the very best care.
North Lakes, Let’s Build This Together
We’re bringing Outstanding-rated care, gold standard end-of-life support, award-winning training, and a values-led culture to North Lakes and this is just the beginning.
Our mission is simple and ambitious: to become the most admired care company by changing the face of ageing.
We pledge to support and train our team to be the very best enabling them to deliver the kind of care we would want for our own loved ones. Nothing less.
We’re here to support families.
We’re here to strengthen the community.
We’re here to create meaningful, rewarding careers.
If you’re looking for trusted care or a role where you can truly make a difference, we’re ready to welcome you.
North Lakes, we’re coming, and we can’t wait to get started.