Neurological Care in North Hertfordshire
Relationship-led and supportive Neurological Care in North Hertfordshire from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The North Hertfordshire Neurological Care team, here to help every step of the way
Living with a neurological condition like multiple sclerosis, motor neurone disease, or stroke after-effects can present daily challenges. Our experienced Care Professionals in North Hertfordshire offer personalised support to help individuals remain independent at home. With an Outstanding CQC rating, we provide flexible care that respects your routines and goals. Whether short-term recovery or long-term condition management, we’re here to support every step of the journey with expertise, dignity, and compassion.
Get in touch today to
see how we can help
Why Neurological Care may be right for you
Neurological conditions often require ongoing support tailored to individual symptoms and progression. Our care can be adapted to physical, cognitive, or emotional needs—from mobility and personal care to communication assistance and companionship. We provide reassurance and consistency for both clients and their families. With understanding, patience, and professional skill, we aim to reduce stress and improve daily quality of life at home, where surroundings are familiar and comforting.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Good quality care was provided for Mum over a period of approximately two and a half years. Efforts were always made to provide appropriate levels of care and appropriate carers as Mum’s condition deteriorated a little as time progressed. We were kept up to date on specific issues and there was a good cooperative and supportive relationship between us.Daughter of Client, Letchworth, North Hertfordshire
- My mother was given consistent friendly and supportive care over a 3 year period. Meals were prepared on a 3 times a day basis and shopping lists were prepared as necessary. Communication between Home Instead, Care professionals and myself was excellent.
Daughter of Client, Stevenage, North Hertfordshire
- We were very pleased with the service provided by Home Instead for my mother-in-law. It was good to know that they were able to adapt to her changing needs, especially when she came out of hospital and needed more help. Communications were very good and I liked having the app so that I could see what had been done, and how my mother-in-law was after each visit. Thank you.
Daughter of Client, Hitchin, North Hertfordshire
- My mum was, at first, hesitant to accept care, being very proudly independent, but then in came her amazing carers, and they enhanced her life and took the pressure off of me. The care and companionship she received were out of this world. Eternally grateful.
Daughter of Client, Royston, North Hertfordshire
- The staff in the office were always pleasant and very helpful, and the ladies always turned up on time and were very caring and considerate towards my husband. My husband always enjoyed their visits and would chat with them.
Daughter of Client, Baldock, North Hertfordshire
- On behalf of my extended family and personally from my mother and I, her daughter, we wish to thank you all so much for your support, kindness and professionalism in caring for my father. Your care pros are angels in disguise who have genuine compassion which is extremely rare to find.
Daughter of Client, Knebworth, North Hertfordshire
- On approaching Home Instead North Herts for the care of my parents, a very thorough history was taken. This resulted in a highly individual and successful package. A small team of kind, thoughtful and hard-working carers carried out the care. They often went to great lengths to support my parents through trying times.
Daughter of Client, Hitchin, North Hertfordshire
- As a family, Home Instead gave us confidence that our parents were provided with high quality compassionate care and the support to maintain their independence for as long as possible. I would happily recommend them.
Daughter of Client, Stevenage, North Hertfordshire
- They really looked after mum so well and I had every confidence in them. The management in Letchworth were very professional and got in touch with me very quickly when necessary, as well as persevering with getting assistance for her from her doctor’s surgery urgently when I couldn’t. I would thoroughly recommend their service.
Daughter of Client, Letchworth, North Hertfordshire
- A brilliant service. Same two mature staff apart from three occasions over three years. Nothing too much trouble. Flexible and person-centred. Kept my father living with dementia in his own home for much longer than we thought would be possible.
Daughter of Client, Royston, North Hertfordshire
- The three ladies are always kind, professional, enthusiastic and patient. I have complete confidence that they are being well looked after by the Home Instead ladies, and the notes they write (accessed on my mobile) are very useful in keeping track of what has been happening during each visit.
Daughter of Client, Stotfold, Hertfordshire
- Our family has been forever grateful that we chose Home Instead North Herts. The care he receives in his own home is not only efficient but above all respectful and warm. He has never been let down. He has become extremely fond of his named carer. For him, she is one of the family.
Daughter of Client, Letchworth, Hertfordshire
- Words cannot express our thanks to the kindness, compassion, and care given to our Mum during her final days. The girls in your team are absolute angels and we cannot thank you enough. Thank you from the bottom of our hearts.
Daughter of a Client, Letchworth, Hertfordshire
- Really caring and professional staff. Would highly recommend using them. My mum was well looked after and the staff, one in particular, went over and above what was required. My mum was treated with real respect and dignity.
Daughter of a Client, Stevenage, North Hertfordshire
- Having used other agencies we were very aware of the excellent care and management provided by the Home Instead carers. A lot of this is to do with the continuity of carer – my aunt had just one or two main carers coming in each morning. They were able to get to know her and she saw them as friends and looked forward to their visits.
Daughter of a Client, Hitchin, North Hertfordshire
Tailored Neurological Care in North Hertfordshire
Our care plans include support with mobility equipment, safe transfers, personal hygiene, medication routines, feeding assistance, and therapies. We also support visits to clinics like Lister Hospital’s Neurology Department or Bedford Hospital for specialist appointments. We adapt to changing symptoms, working closely with local health professionals, families, and therapists to provide coordinated care that promotes safety, comfort, and independence.
Get in touch today to
see how we can help
Trusted Neurological Care from experienced home care professionals in North Hertfordshire
Our Care Professionals are specially trained in supporting conditions such as MS, Parkinson’s, stroke recovery, and motor neurone disease (MND). They bring experience, patience, and consistency—essential qualities for those living with neurological conditions. Our Registered Manager, Jo Hooper, is particularly passionate about MND after caring for her own mum, gaining first-hand knowledge and insight. Her personal experience shapes our compassionate, informed approach to care. We also work closely with local clinicians to deliver safe, coordinated care that adapts as needs evolve.
Additional support and activities in North Hertfordshire
We guide families to further support such as Neuro Therapy Centre at Keech Hospice and local Stroke Association groups in Hertfordshire and Bedfordshire. For emotional and psychological support, we recommend services like the Ann Robson Trust. We also help access NHS Continuing Healthcare funding when eligible. From support groups to tailored equipment, we make it easier to live well with a neurological condition at home.
FAQs
Which towns and postcodes do the North Hertfordshire team service?
Our office provides care for people at home in the following areas:
Stevenage, Hitchin, Letchworth, Royston, Chells, Pin Green, Broadwater, Baldock, Fairfield, Old Town, Shephall, Stotfold, Great Ashby, Arlesey, Weston, Sunnyside, Melbourn, Lower Stondon, Knebworth, Symonds Green, Bassingbourn, Jackmans Estate, Oakfield, Purwell, Henlow, Fishers Green, Clothall Common, Meldreth, Norton, Woolmer Green, Walsworth, Fowlmere, Datchworth, Orwell, Steeple Morden, Guilden Morden, Little Wymondley, Barkway, Shepreth, Norton Green, Great Chishill, St Ippolyts, Thriplow, Charlton, Gosmore, St Nicholas, Arrington, Newnham, Therfield, Heydon, Reed, Chrishall, Langley, Church End, Hinxworth, Old Knebworth, Crawley End, Graveley, Barley, Wimpole, Newtown, Westmill, Bygrave, Croydon, Tadlow, Willian, Whitehill, Hay Green, Abington Pigotts, Great Wymondley, Nuthampstead, Wallington, Wendy, Odsey, Kelshall, Radwell, Bedwell, Halls Green, Clothall, Newsells, Caldecote, Temple Dinsley, Shingay, Ashwell, Litlington, Whaddon, Shaftenhoe End, Upper Stondon, Redcoats Green, Preston, Ashbrook, Little Chishill, Temple End, Astwick, Hill View, Roebuck, Jubilee Industrial Centre, Bearton, West Hitchin, Benslow, Poets Estate, Wymondley Park, Pin Green Industrial Area, Bassingbourn-cum-Kneesworth, Datchworth Green, Todds Green, Painter's Green, Mardleybury, Building or Bilden End, Chrishall Grange, Warrens Green, Chesfield, Rooks Nest, Frog End, Titmore Green
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
SG5 1, SG1 2, SG1 5, SG1 3, SG8 9, SG5 2, SG1 1, SG8 5, SG2 0, SG5 4, SG1 6, SG15 6, SG6 4, SG8 8, SG8 7, SG6 2, SG8 0, SG7 6, SG6 1, SG7 5, SG4 7, SG3 6, SG2 8, SG1 4, SG2 9, SG4 9, SG4 0, SG8 6, SG6 3, SG16 6
Is Home Instead North Hertfordshire a locally owned home care organisation?
Home Instead North Hertfordshire is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Reach out and talk to the North Hertfordshire team today
Enable your loved ones to continue to live their life with the support of the North Hertfordshire team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Neurological Care service, please call us on 01462 600462, or fill out the form below.
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