Award-winning care  

Our commitment to providing the highest standard of care has meant that we’ve won some prestigious awards over the years.

awards

We’re the proud recipient of various awards

We have an impressive collection of awards in our trophy cabinet. We believe that it’s our exceptional standards of care and innovative approach to business that have resulted in us receiving some fantastic praise over the years.   

Our award wins span categories including care delivery and quality, leadership, training for Care Professionals and outstanding franchise performance. 

awards

2025 Home Care Award: Training & Development Expertise

Winning the 2025 Home Care Award for Training & Development Expertise reflects our belief that exceptional care begins with exceptional training. From onboarding to specialist skills, we empower our Care Professionals with the knowledge and confidence to deliver the highest standards of care.”

Home Care Awards logo with Winner 2025

Leaders in Care Awards 2024: Care Provider of the Year.

We were honoured to be named Homecare Provider of the Year at the 2024 Leaders in Care Awards. This award is a testament to the dedication of our Care Professionals and the trust placed in us by families across the UK. Together, we continue to lead the way in compassionate, high‑quality home care.”

Leaders in Care Award

Home Instead receives recognition at the Home Care Awards 2024

In 2024, Home Instead was a Gold Medal Winner at the Home Care Awards. Home Instead secured the Best Team Support award for its National Office support team, and the Best Marketing Expertise award, showcasing our commitment to raising the profile of home care and the role it plays in keeping people well in their own homes whilst also bringing peace of mind to family members.

awards

Princess Royal Training Award for End of Life care

Home Instead was awarded with The Princess Royal Training Award for our End of Life training programme. This City & Guilds accredited programme provides our Care Professionals with the personal skills and knowledge needed to cope with the demands of delivering End of Life care. 
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2019 princess royal training

The Princess Royal Training Award for Dementia

Home Instead was awarded The Princess Royal Training Award for our innovative dementia training. The City & Guilds Accredited programme provides our Care Professionals with the personal skills and knowledge to enable them to provide high-quality care to individuals living with dementia.
2016 Princess Royal Training

The Queen’s Award for Enterprise 2016

The Queen's Award is one of the most prestigious UK award schemes for British businesses and Home Instead was the first company in our sector to be awarded this award in the Innovation category in 2016.
the queens award for enterprise
Client testimonial

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Client Testimonial

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Client Testimonial

From day one Home Instead has given us a first-class professional caring service. Office staff and carers very helpful and understanding.

 

Paul and Sandra, Clients

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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