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Home care in Newcastle upon Tyne
We endeavour to deliver excellent, quality care to our Clients through investing in our Care Professionals with Industry Leading Training. We are proud to help our community to live well at home.
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Leading Home Care Provider in Newcastle upon Tyne
Home Instead Newcastle upon Tyne is owned and operated by Cath and Andrew Fullerton. Tailoring our care to the needs of each individual; we are proud to make a real difference to the quality of our Client's lives. Our trained team of compassionate Care Professionals provide expert quality care, supported by a dedicated team and industry leading training.
Award-winning service you can rely on
Care Services
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Specialist Care
Palliative
Dementia
Arthritis and Mobility
Parkinson’s
Cancer
Neurological
Assisting you to rehabilitate at homeLive-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.
Meet the team
Andrew Fullerton
Hello, I am Andrew Fullerton, Owner of Home Instead Newcastle with my wife Cath. Our mission is to change the face of ageing in our local community.Owner
Cath Fullerton
Hi, I'm Cath Fullerton, Owner and Registered Manager at Home Instead Newcastle upon Tyne since 2012. Previously, I was a nurse in the NHS for 30 years. Our mission is to employ the best Care Professionals to care for our lovely clients and their families.Franchise Owner and Registered Care Manager
Sharon Hopper
I’m Sharon, Operations Manager here and a Qualified Nurse Practioner. I am responsible for managing the day-to-day activities and committed to supporting Key Players and Care Professionals to ensure we continue to deliver an outstanding service to all our clients.Operations Manager
Emma Muckian
I am the Trainer here, ensuring our Care Professionals have all the up to date training they need to carry out their roles. I also network around the community to spread the word about Home Instead Newcastle Upon Tyne!Trainer
Claire Webber
I'm the Care Coordinator, I make sure all our clients are matched with Care Professionals and arrange all client visits. I work closely with Heads of Client and Care Professional Experience to ensure smooth running of the business.Care Coordinator
Pam Gosman
I'm Pam, the Client Experience Manager here at Home Instead Newcastle Upon Tyne. This involves meeting clients to see what support we can provide to ensure they can live happily and safely in their own home. I also support our Care Professionals and Clients!Client Experience Manager
Mo Veracruz
My name is Mo, I joined Home Instead as a Care Professional in 2025, and I am thrilled to have recently stepped into the role of Field Supervisor.Field Supervisor
Vicky Graham
I'm a Field Supervisor at Home Instead and ensure that all our Care Professionals feel supported in their roles. I carry out support visits, client introductions and provide care to my wonderful clients!Field Supervisor
Lorraine Nyathi
I am a Field Supervisor so I work in the office one day a week and care for my clients the rest of the week! I work on client introductions, support visits and make sure our Care Professionals feel supported in their roles.Field Supervisor
Andrea Sisterson
My role as office administrator is to provide support to the team to ensure efficiency! When I am not at work, I love to spend time with my husband, two adult children and two grandchildren.Office Administrator
Jessica Hopper
I'm Jessica and I run the social media pages for Home Instead Newcastle upon Tyne!Marketing Assistant
Our Care Professional has transformed my mum’s life and she will often go that extra mile and what I consider to be above and beyond her role title and has shown great compassion for my parents. I have complete confidence in her ability and I would not hesitate to recommend both her and Home Instead as a provider of care.
Ian Dey (Son of Client)
We would like to thank Home Instead for helping us to support our mother. This support is ensuring that she can remain in her own home where she wants to be. The professional carers are patient, kind and thoughtful. The admin team are excellent – nothing is too much trouble, even when I get dates mixed up. Everything is done with a smile. Please pass on our sincere thanks to all the team members involved in caring for Mum. Gold stars all round!
SB (Daughter of Client)
We have been using Home Instead for several years. The care has been excellent with very high standards. Alongside caring for my dad, they provided companionship. A big plus is that they have low turnover of staff so my dad sees familiar faces which is important. Communication is excellent and frequent.
Christopher M (Son of Client)
- Areas and postcodes we coverOur office provides care for people at home in the following areas.
Gosforth, Newcastle upon Tyne, Fenham, Walker/Byker, Kingston Park, Great Park, killingworth, Jesmond, Forest Hall, Kenton/Coxlodge
If your town doesn't appear above please check the postcodes below to see if we cover your area.
Postcodes we cover: NE6 3, NE4 5, NE3 1, NE1 4, NE4 6, NE3 3, NE6 2, NE3 5, NE13 9, NE2 4, NE4 9, NE2 3, NE12 7, NE6 5, NE6 1, NE5 3, NE2 1, NE3 4, NE4 7, NE6 4, NE4 8, NE3 2, NE12 5, NE1 5, NE1 6, NE1 1, NE2 2, NE12 8, NE7 7, NE12 9, NE1 7, NE12 6, NE1 3, NE1 8, NE1 2
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
