Home care in Newcastle upon Tyne

We endeavour to deliver excellent, quality care to our Clients through investing in our Care Professionals with Industry Leading Training. We are proud to help our community to live well at home.

Leading Home Care Provider in Newcastle upon Tyne

Home Instead Newcastle upon Tyne is owned and operated by Cath and Andrew Fullerton. Tailoring our care to the needs of each individual; we are proud to make a real difference to the quality of our Client's lives. Our trained team of compassionate Care Professionals provide expert quality care, supported by a dedicated team and industry leading training.
A younger woman and elderly woman sit smiling together on a bench in front of a bright green wall. - Home Instead

Award-winning service you can rely on

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Andrew Fullerton
    Hi, I am Andrew Fullerton, Owner of Home Instead Newcastle with my wife Cath. Our mission is to change the face of ageing in our local community.

    Andrew Fullerton

    Owner

  • Cath Fullerton
    Hi, I am Cath Fullerton, Owner and Registered Manager at Home Instead, Newcastle since 2012. Previously, I was a nurse in the NHS for 30 years. Our mission is to employ the best Care Professionals to care for our lovely clients and their families.

    Cath Fullerton

    Franchise Owner and Registered Care Manager

  • Claire Webber
    Hi, I'm Claire, as the Care Coordinator I make sure all our clients are matched with Care Professionals and arrange all client visits. I work closely with Heads of Client and Care Professional Experience to ensure smooth running of the business.

    Claire Webber

    Care Coordinator

  • Debbie Frazer
    Hi, I am Debbie, Client Experience Manager.<br /> This involves meeting clients to see what support we can provide to ensure they can live happily and safely in their own home. I also support our Care Professionals and clients!

    Debbie Frazer

    Client Experience Manager

  • Sharon Hopper
    Hi, I’m Sharon, Operations Manager and I am also a Qualified Nurse Practioner.<br /> <br /> I am responsible for managing the day-to-day activities and committed to supporting Key Players and Care Professionals to ensure we continue to deliver an outstanding service to all our clients.

    Sharon Hopper

    Operations Manager

  • Vicky Graham
    Hi, I'm Vicky, I am a Field Supervisor at Home Instead and ensure that all our Care Professionals feel supported in their roles.<br /> <br /> I carry out support visits, client introductions and provide care to my wonderful clients.

    Vicky Graham

    Field Supervisor

  • Pam Gosman
    I'm Pam, a Field Supervisor here at Home Instead Newcastle Upon Tyne. <br /> <br /> I started as a Care Pro going into peoples homes and supporting them with everyday tasks and companionship. <br /> Now I am still caring for our lovely clients but also supporting the office team and Care Pros

    Pam Gosman

    Field Supervisor

  • Emma Muckian
    Hello, I'm Emma and I am the Trainer here at Home Instead Newcastle upon Tyne. I deliver training to ensure our Care Professionals have all the up to date training they need to carry out their roles.

    Emma Muckian

    Trainer

  • Jessica Hopper
    I'm Jessica and I run the social media pages for Home Instead Newcastle!

    Jessica Hopper

    Marketing Assistant

  • Andrea Sisterson
    My role as office administrator is to provide support to the team to ensure efficiency! <br /> <br /> When I am not at work, I love to spend time with my husband, two adult children and two grandchildren.

    Andrea Sisterson

    Office Administrator

Elderly woman wearing a striped shirt kneads dough in a bowl on a kitchen counter, smiling at the camera. - Home Instead

Our Care Professional has transformed my mum’s life and she will often go that extra mile and what I consider to be above and beyond her role title and has shown great compassion for my parents. I have complete confidence in her ability and I would not hesitate to recommend both her and Home Instead as a provider of care.

Ian Dey (Son of Client)

Healthcare worker in a maroon polo shirt assists an elderly man in a brightly lit room while smiling and sharing a conversation. - Home Instead
We would like to thank Home Instead for helping us to support our mother. This support is ensuring that she can remain in her own home where she wants to be. The professional carers are patient, kind and thoughtful. The admin team are excellent – nothing is too much trouble, even when I get dates mixed up. Everything is done with a smile. Please pass on our sincere thanks to all the team members involved in caring for Mum. Gold stars all round!

SB (Daughter of Client)

A woman smiles at an elderly man while petting a dog, all sitting on a couch in a cozy room. - Home Instead

We have been using Home Instead for several years. The care has been excellent with very high standards. Alongside caring for my dad, they provided companionship. A big plus is that they have low turnover of staff so my dad sees familiar faces which is important. Communication is excellent and frequent.

Christopher M (Son of Client)

Home Instead Newcastle upon Tyne Location Map
Newcastle upon Tyne
14 Lansdowne Terrace,
, Gosforth
Newcastle Upon Tyne,
NE3 1HN
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