Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Personal Care in Monmouth, Abergavenny & Pontypool
Relationship-led and supportive Personal Care in Monmouth, Abergavenny & Pontypool from compassionate and experienced home care professionals.
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The Monmouth, Abergavenny & Pontypool Personal Care team, here to help every step of the way
Providing personal care is built on trust, understanding, and genuine compassion—qualities central to our client-led approach. We know these moments are deeply personal, whether recovering from a hospital stay or needing ongoing support. Our local Care Professionals build meaningful relationships, learning each client’s preferences and routines. From gentle morning assistance to bathing support, our flexible visits prioritise dignity and respect. Our care provision received excellent comments in our recent Care Inspectorate Report, recognising that our clients are supported with not only their physical but emotional wellbeing too.
Award-winning service you can rely on
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Get in touch Why Personal Care may be right for you
Building trust in personal care comes through consistency and understanding the small details that matter – like knowing a client prefers their hair styled a certain way or enjoys a particular morning routine. Each client sees the same Care Professionals regularly, allowing genuine relationships to develop naturally. Our minimum hour-long visits mean there’s never any rush, creating a relaxed, comfortable environment where independence is gently supported and dignity always preserved.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead has done a fantastic job in gaining the trust of not only their client but also her husband, her health has improved as a result – this is a real achievement for them both.
Sally
I wanted to let you know how delighted my Father is with the attention he is receiving from Home Instead. He enjoys the company of you all and is very grateful for what you do, and the sympathetic, understanding, way that you go about things. We have less worry and can see such an improvement in his demeanour and the cleanliness of his home; for which, thank you very much!
Mr H
On the whole, I am very pleased with the care I receive. All the carers are friendly and professional also well trained. The phone is always answered promptly and they have been excellent in providing additional care at short notice.
Mrs W
Tailored Personal Care in Monmouth, Abergavenny & Pontypool
Our thoughtful approach makes a meaningful difference, as reflected in feedback shared on homecare.co.uk. One client warmly noted how “the carers treat me with dignity… always pleasant, patient and take care of me.” Another family member highlighted our team’s “compassionate, patient and very kind” support, particularly valuing how our Care Professionals take time to understand their loved one’s preferences and routines.
Get in touch today to
see how we can help
Get in touch Trusted Personal Care from experienced home care professionals in Monmouth, Abergavenny & Pontypool
Our office team ensures every Care Professional receives comprehensive training in all aspects of personal care, focusing on maintaining dignity and independence. This thorough preparation, combined with our strong links with local healthcare providers across Monmouthshire, means clients receive coordinated, professional support that adapts as their needs change. Our office team are always available to discuss changing care requirements, ensuring support remains perfectly tailored.
Additional support and activities in Monmouth, Abergavenny & Pontypool
We understand the importance of feeling connected while receiving personal care. Beyond our core support, we work closely with local healthcare partners to ensure coordinated care. Our community nail treatment service adds another layer of personal care support, while our Care Professionals often help clients maintain meaningful local connections, from attending appointments, joining community activities or taking a walk in the local park for some fresh air. All these aspects form part of our client-led approach and tailored Care Plans.
FAQs
- Which towns and postcodes do the Monmouth, Abergavenny & Pontypool team service?
Our office provides care for people at home in the following areas:
Ebbw Vale, Llantrisant, Abergavenny, Abertillery, Monmouth, Fairfield, Pentwyn, Abersychan, Bournville, Blaenavon, Brynmawr, Nantyglo, Blaina, Trevethin, Rassau, Usk, Glyncoed, Gilwern, Beaufort, Willowtown, Crickhowell, Llanfoist, Wyesham, Govilon, Penygarn, Cwmtillery, Penperlleni, Raglan, Llangynidr, Mountain Air, Llangwm, Llangattock, Clydach, Llanarth, Waunllapria, Lower New Inn, Llandogo, Penallt, Llanellen, Pontymoile, Llangybi, Goytre, Parkhouse, The Narth, Carmeltown, Trellech, Newchurch, Dyffryn, Dingestow, Llangattock Nigh Usk, Gwehelog Common, Grosmont, Newcastle, Cwmavon, Llanvihangel Crucorney, Llanover, Monkswood, Newtown, Stanton, Llanfair Kilgeddin, Maesygwartha, Felindre, Cross Ash, Dardy, Pandy, Llanddewi Rhydderch, Llangattock Lingoed, Rockfield, Bettws, New Inn, Little Mill, Llansoy, Coed-y-paen, Welsh Newton Common, Cyncoed, Llangovan, Redbrook, Llanwenarth, Mitchel Troy, Great Oak, Cwmyoy, Bettws Newydd, Llandenny, Welsh Newton, Twyn Wenallt, Pantygelli, Coed-y-fedw, Tredunnock, Cuckoo's Row, Coed Morgan, Forge Side, Cwmdu, Hilltop, Llancayo, Maypole, Llanvihangel Gobion, Penrhos, Skenfrith, Llanbedr, Penpedairheol, Mamhilad, Rhiwlas, Blackrock, Nant-y-derry, Buckholt, Ganarew, Llandenny Walks, Wern-y-cwrt, Cleddon, Waterloo, Osbaston, Bryngwyn, Manorside, British, Dixton, Wonastow, Capel-y-ffin, Llanrothal, Glascoed, Twyn Cynhordy, Talywain, Garndiffaith, Charlesville, Snatchwood, Victoria Village, Overmonnow, Varteg, Gallowsgreen, Llanthony, Winchestown, Beaufort Hill, Forest Coal Pit, Garn Fach, Cwmcelyn, Llanvihangel Ystern Llewern, Llangattock Vibon Avel, Llanfihangel-tor-y-mynydd, Cwmcarvan, Pen-y-clawdd, Llandewi Skirrid, Darrenfelen, Garnlydan, Glangrwyney, Tretower, Llanvapley, Llanvetherine, Llantilio Crossenny, Tregare, Llanllowell, Waun-lwyd, Llangenny, Gellifelen, Pyscodlyn, Trostrey Common, Newbridge-on-Usk, Twyn-y-Sheriff, Trostrey, Ffawyddog, Fiddlers Elbow, Upper Llanover, Croes-y-pant, Twyn-Allws, Lower Llantrothy, Worthybrook, Saint Maughan's, Saint Maughan's Green, Great Manson, Coalbrookvale, Llanfaenor, Wayne Green, Traveller's Seat, Porth-gwyn, Onen, Lower Coed Morgan, Llangua, Maryland, Great Triley, New Court Farm,
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP8 1, NP4 8, NP25 4, NP15 1, NP4 7, NP7 8, NP7 9, NP4 0, NP25 5, NP7 7, NP25 3, NP7 6, NP23 5, NP23 4, NP15 2, NP23 6, NP13 1, NP13 3, NP7 5, NP7 0, NP4 9
Search here if you cannot see your town or postcode - Is Home Instead Monmouth, Abergavenny & Pontypool a locally owned home care organisation?
Home Instead Monmouth, Abergavenny & Pontypool is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
- What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
- Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
- How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
- Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
- How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Monmouth, Abergavenny & Pontypool team today
Enable your loved ones to continue to live their life with the support of the Monmouth, Abergavenny & Pontypool team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01873 772772, or fill out the form below.
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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
