Our team has been awarded the Top 20 award!

We’re incredibly proud to share that our team at Home Instead Newport, Cwmbran & Chepstow has been recognised as one of the Top 20 Home Care Providers in Wales by homecare.co.uk—the UK’s leading home care review site.

But what does this mean for you?

🌟 Confidence in Care You Can Trust

This award is based on real independent reviews from our clients and their families—people just like you who wanted the best care for their loved ones. It reflects our consistent dedication to quality, compassion, and professionalism.

🏡 Reassurance for Families

Choosing home care can be emotional and overwhelming. Knowing that you’re working with an award-winning team gives you the peace of mind that your loved one is in safe, capable hands—backed by real experiences and heartfelt praise from others in your community.

👩‍⚕️ Local Excellence You Can Rely On

We’re not just delivering care—we’re part of your community. Our care professionals are local, well-trained, and genuinely passionate about helping older adults thrive at home. This award reinforces our position as a trusted care provider in Monmouth, Abergavenny, Pontypool and surrounding areas.

💬 What Families Say

“As a new client of the Abergavenny Home Instead team, I’ve been super impressed both with the professionalism and availability of staff within the office and especially with the; skills, helpfulness and compassion shown by each of the Carers. The daily visits to support my father are reliable, always on time and it’s a great relief to know that the Carers really understand how to provide an excellent personalised service, are empathetic to the needs of the families they visit and flexible in the help that they provide. Please pass on a huge thank-you to everyone in the team for the difference that they are making.“

– Martin, Son of a Home Instead Client

If you or someone you know is looking for compassionate, award-winning home care, we’d love to help.

📞 Call us on 01873 772772