Busting the Myths of Private Home Care in Monmouthshire

When a loved one begins to need support with daily life, it’s normal to feel overwhelmed with options — and unfortunately, private home care often comes with a few misconceptions that can hold families back from exploring what may actually be the best solution.

At Home Instead Monmouthshire, we speak to families every day who say things like:

“I thought care at home was only for people with serious health issues.”
“We assumed private care would be impersonal — like a service, not a relationship.”
“We worried it would be unaffordable.”

In this blog, we’re here to set the record straight. Whether you live in Monmouth, Abergavenny, Usk, or the surrounding areas, here are the most common myths about private home care — and the truths that may surprise you.

Myth #1: “Private home care is only for people with complex medical needs.”

✅ The truth: Home care can be as simple as companionship or help around the house.

You don’t need to wait until things are “bad enough” to explore private care. In fact, the earlier you begin, the more benefits you’ll see.

At Home Instead Monmouthshire, we support older adults in many ways — from a friendly chat and a cup of tea, to help with getting dressed, shopping, medication reminders, or gentle dementia support. Most of our clients are simply looking to stay independent at home for longer, with a little help.

“Mum doesn’t need a nurse — she just needs someone who understands her. Home Instead gets that. They’ve made all the difference in her mood and confidence.”
— Angela, daughter of a Home Instead client in Usk

Myth #2: “Private care is impersonal — you never know who’s coming to the door.”

✅ The truth: With Home Instead, your loved one sees the same Care Professional every time.

This is one of the key things that sets Home Instead apart. We match clients with Care Professionals based on personality, interests and needs — and we keep those pairings consistent.

Relationships matter. Familiarity is especially important for people living with dementia or memory loss. Our visits are also a full minimum of one hour, so there’s time for real conversation and quality care — no rushing in and out.

“Our carer, Lynne, feels like one of the family now. It’s not just care, it’s friendship.”
— Michael, client’s son from Abergavenny

Myth #3: “Private home care is too expensive.”

✅ The truth: It’s often more affordable than you think — and offers real value for money.

Costs depend on your loved one’s specific needs, but many families are surprised to learn how flexible home care can be. Whether it’s one visit a week or daily support, we create a personalised plan that fits your needs and your budget.

Unlike residential care, you only pay for the hours you need — and your loved one stays in the comfort of their own home.

And remember: private care is an investment in quality of life. Fewer hospital visits, better nutrition, improved mood, and less stress for the family — it all adds up.

Myth #4: “Care at home means a loss of independence.”

✅ The truth: Home care protects and enhances independence.

This one couldn’t be further from the truth. In fact, receiving support at home often helps people live more freely. Tasks that have become difficult — like getting out to a café, keeping the house tidy, or taking medication properly — are suddenly manageable again.

Rather than doing everything for a person, our Care Professionals work with them, encouraging involvement wherever possible.

“Before care started, Dad had stopped going out. Now he goes on walks, talks about the news again, and even started gardening with his carer.”
— Joanna, client’s daughter in Monmouth

Myth #5: “If I get private care, I’ll lose access to NHS or council support.”

✅ The truth: You can have both — and private care can fill the gaps.

Private home care doesn’t replace state-funded support — it enhances it. Many families use private care to fill the time between council-allocated visits, or to provide companionship and emotional support that other services may not cover.

We also work closely with GPs, social workers, district nurses, occupational therapists, and discharge teams to ensure a joined-up approach that’s right for you.

Myth #6: “Private care is only for the elderly.”

✅ The truth: We support adults of all ages — including people recovering from surgery or managing long-term conditions.

While many of our clients are over 65, we also provide care for younger adults who may be managing MS, Parkinson’s, cancer recovery, mobility issues, or simply need help after a hospital stay. Our services are fully adaptable and available for 18+ adults.

Myth #7: “You don’t get emotional support with private care.”

✅ The truth: Compassion is at the heart of everything we do.

Our Care Professionals are trained not just in practical skills, but in building emotional connections. This is what makes Home Instead different. It’s not just about ticking tasks off a list — it’s about building trust, easing loneliness, and being a comforting presence in someone’s day.

This is especially meaningful in rural areas like Raglan, Gilwern, and Trellech, where older people can feel isolated. Our care provides a lifeline of connection.

Myth #8: “Care means the end of family involvement.”

✅ The truth: We work with families, not instead of them.

Choosing home care doesn’t mean you’re stepping back. It means you’re getting support — so you can enjoy more quality time as a family member, not just a caregiver.

Many of our clients’ families tell us they finally feel able to breathe again once care is in place. They’re no longer doing everything alone — and neither is their loved one.

“Before we found Home Instead, I was burning out. I was Mum’s carer, cook, cleaner and daughter. Now I’m just her daughter again — and I see her happier, safer, and more herself.”
— Lisa, family member in Llanover

Myth #9: “Private carers aren’t properly trained.”

✅ The truth: Home Instead Care Professionals undergo specialist training, enhanced DBS checks and ongoing support.

All of our team members complete thorough training before entering the field, including modules on dementia, personal care, safeguarding, and communication. They also receive ongoing education to stay current — and they’re never rushed through visits.

When you choose Home Instead Monmouthshire, you’re choosing a highly trained, locally trusted team that puts your loved one’s wellbeing first.

Final Thoughts: Reimagining Home Care in Monmouthshire

Private home care doesn’t need to be daunting — and it certainly isn’t one-size-fits-all. At Home Instead Monmouthshire, we’re here to offer bespoke, compassionate support that meets your family’s unique needs.

Whether it’s a little companionship a few times a week or daily support with personal care and medication, we help older adults thrive in the place they love most — home.

Let’s Talk About What You Need

If you’re exploring care options for a loved one in Monmouth, Abergavenny, Usk or surrounding villages, we’d love to chat. Our friendly team is always happy to answer questions — no pressure, no obligation.

📞 Call us today on 01873 772772
🌐 Click the below button for our services
📍 We proudly serve families across Monmouthshire, including Goytre, Llanarth, Raglan, Gilwern, and more.

Because everyone deserves to age with dignity, independence and a smile.