Home care in Monmouth, Abergavenny & Pontypool

The Home Instead team at Monmouth, Abergavenny & Pontypool are proud to provide expert home care across the area.

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Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Client & Care Professional

Award-winning service you can rely on

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Karen Clatworthy

    Karen Clatworthy

    Owner - Managing Director

    I opened Home Instead Newport, Cwmbran and Chepstow in October 2017. I am passionate to ensure all our elderly in the community have the best quality of care. We at Home Instead Newport, Cwmbran & Chepstow are the people who will always find a way to support you.
  • Laura Clatworthy

    Laura Clatworthy

    Owner - Operations Director

    High-quality care has a hugely positive impact on people's lives and it is something that I take pride in, it’s a real privilege to be part of a team that enhances people’s lives every day.
  • Nesta Bishop

    Nesta Bishop

    Registered Care Manager

    Nesta started her care professional journey in 2019. Since then, she has advanced from her role to Care Coordinator and now become our Registered Care Manager for the Newport & Monmouthshire branches.
  • Cindy Plant

    Cindy Plant

    Deputy Care Manager

    My journey with Home Instead began five years ago as a Care Professional. Since then, I’ve grown through training and support—first stepping into the role of Care Coordinator, and now proudly promoted to Deputy Care Manager.
  • Jennifer Booth

    Jennifer Booth

    Client Care Coordinator

    I've worked in Home Instead for 4 years as a Care Professional, and now looking forward to supporting my team as their Client Care Coordinator.
  • Christina Farmer

    Christina Farmer

    Client Care Coordinator

    Christina Started her journey with Home Instead in 2019. Christina is part of our Client Care Coordinator team. The role of a Client Care Coordinator is to support both Client and Care Professional in the community.
  • Jenna Elms

    Jenna Elms

    Compliance Coordinator

    Jenna joined the Home Instead team in September 2023. Jenna is responsible for all aspects of office administration, supporting the team and being reactive to the business needs.
  • Pauline McCarthy

    Pauline McCarthy

    Care Consultant

    Pauline Joined Home Instead in October 2020. Pauline's is our Client Consultant. The role of the Client Consultant is to understand the needs of a new client and create a bespoke package of care with the Care Manager.
  • Ada Clatworthy

    Ada Clatworthy

    Front of House

    Ada's main role is to greet all guests with a wagging tail! She does get distracted by squirrels and forgets about her duties if she sits in the window too long!
A woman with a nametag applies makeup to an elderly person seated in a bright, modern room. - Home Instead

Home Instead has done a fantastic job in gaining the trust of not only their client but also her husband, her health has improved as a result – this is a real achievement for them both.

Sally

Two elderly men having a conversation over coffee at a wooden table in a room with framed art on the walls. - Home Instead

I wanted to let you know how delighted my Father is with the attention he is receiving from Home Instead. He enjoys the company of you all and is very grateful for what you do, and the sympathetic, understanding, way that you go about things. We have less worry and can see such an improvement in his demeanour and the cleanliness of his home; for which, thank you very much!

 

Mr H

A caregiver chats with an elderly man while baking in a bright, sunlit kitchen with large windows. - Home Instead

On the whole, I am very pleased with the care I receive. All the carers are friendly and professional also well trained. The phone is always answered promptly and they have been excellent in providing additional care at short notice.

Mrs W

Home Instead Monmouth, Abergavenny & Pontypool Location Map
Monmouth, Abergavenny & Pontypool
Office 8, Apex House,
Wonastow Road Industrial Estate (East), Monmouth,
NP25 5JB
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Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

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