Home care in Monmouth, Abergavenny & Pontypool

The Home Instead team at Monmouth, Abergavenny & Pontypool are proud to provide expert home care across the area.

Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Home Care
Personal Care
Daytime Care
Companionship
Home Help & Housekeeping
Overnight Care
Specialist Care
Dementia
Parkinson’s
Cancer
Arthritis and Mobility
Palliative
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

Meet the team

I opened Home Instead Newport, Cwmbran and Chepstow in October 2017. I am passionate to ensure all our elderly in the community have the best quality of care. We at Home Instead Newport, Cwmbran & Chepstow are the people who will always find a way to support you.
Karen Clatworthy
Owner - Managing Director
High-quality care has a hugely positive impact on people's lives and it is something that I take pride in, it’s a real privilege to be part of a team that enhances people’s lives every day.
Laura Clatworthy
Owner - Operations Director
Nesta started her care professional journey in 2019. Since then, she has advanced from her role to Care Coordinator and now become our Registered Care Manager for the Newport & Monmouthshire branches.
Nesta Bishop
Registered Care Manager
My journey with Home Instead began five years ago as a Care Professional. Since then, I’ve grown through training and support—first stepping into the role of Care Coordinator, and now proudly promoted to Deputy Care Manager.
Cindy Plant
Deputy Care Manager
“I was drawn to Home Instead because I wanted to work somewhere I could truly make a difference. I’m passionate about helping older people access the care and support they need to stay independent and comfortable in their own homes.
Jenny Ashton
Client Acquisition & Onboarding Consultant
I've worked in Home Instead for 4 years as a Care Professional, and now looking forward to supporting my team as their Client Care Coordinator.
Jennifer Booth
Client Care Coordinator
Christina Started her journey with Home Instead in 2019. Christina is part of our Client Care Coordinator team. The role of a Client Care Coordinator is to support both Client and Care Professional in the community.
Christina Farmer
Client Care Coordinator
Mandy has 22 years of experience in the care industry, previously working in supported living for 9 years as a Manager. Now, as a Care Coordinator at Home Instead, Mandy's goal is to provide high quality of support to our care team across Newport & Monmouthshire.
Mandy Mills
Care Coordinator
Jenna joined the Home Instead team in September 2023. Jenna is responsible for all aspects of office administration, supporting the team and being reactive to the business needs.
Jenna Elms
Compliance Coordinator
Pauline Joined Home Instead in October 2020. Pauline's is our Client Consultant. The role of the Client Consultant is to understand the needs of a new client and create a bespoke package of care with the Care Manager.
Pauline McCarthy
Care Consultant
Rom brings in a decade of experience in B2B and B2C marketing. Her expertise in digital marketing stands out as she joined Home Instead Monmouth in 2026.
Rom de Leon
Digital Marketer
Jasmine joins our team as our Finance Officer, based in the Philippines.
jasmine Ilagan
Finance Officer
Ada's main role is to greet all guests with a wagging tail! She does get distracted by squirrels and forgets about her duties if she sits in the window too long!
Ada Clatworthy
Front of House

A woman with a nametag applies makeup to an elderly person seated in a bright, modern room. - Home Instead

Home Instead has done a fantastic job in gaining the trust of not only their client but also her husband, her health has improved as a result – this is a real achievement for them both.

Sally

Two elderly men having a conversation over coffee at a wooden table in a room with framed art on the walls. - Home Instead

I wanted to let you know how delighted my Father is with the attention he is receiving from Home Instead. He enjoys the company of you all and is very grateful for what you do, and the sympathetic, understanding, way that you go about things. We have less worry and can see such an improvement in his demeanour and the cleanliness of his home; for which, thank you very much!

Mr H

A caregiver chats with an elderly man while baking in a bright, sunlit kitchen with large windows. - Home Instead

On the whole, I am very pleased with the care I receive. All the carers are friendly and professional also well trained. The phone is always answered promptly and they have been excellent in providing additional care at short notice.

Mrs W

Monmouth, Abergavenny & Pontypool

Office 8, Apex House,
Wonastow Road Industrial Estate (East)
Monmouth,
NP25 5JB

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Ebbw Vale, Llantrisant, Abergavenny, Abertillery, Monmouth, Fairfield, Pentwyn, Abersychan, Bournville, Blaenavon, Brynmawr, Nantyglo, Blaina, Trevethin, Rassau, Usk, Glyncoed, Gilwern, Beaufort, Willowtown, Crickhowell, Llanfoist, Wyesham, Govilon, Penygarn, Cwmtillery, Penperlleni, Raglan, Llangynidr, Mountain Air, Llangwm, Llangattock, Clydach, Llanarth, Waunllapria, Lower New Inn, Llandogo, Penallt, Llanellen, Pontymoile, Llangybi, Goytre, Parkhouse, The Narth, Carmeltown, Trellech, Newchurch, Dyffryn, Dingestow, Llangattock Nigh Usk, Gwehelog Common, Grosmont, Newcastle, Cwmavon, Llanvihangel Crucorney, Llanover, Monkswood, Newtown, Stanton, Llanfair Kilgeddin, Maesygwartha, Felindre, Cross Ash, Dardy, Pandy, Llanddewi Rhydderch, Llangattock Lingoed, Rockfield, Bettws, New Inn, Little Mill, Llansoy, Coed-y-paen, Welsh Newton Common, Cyncoed, Llangovan, Redbrook, Llanwenarth, Mitchel Troy, Great Oak, Cwmyoy, Bettws Newydd, Llandenny, Welsh Newton, Twyn Wenallt, Pantygelli, Coed-y-fedw, Tredunnock, Cuckoo's Row, Coed Morgan, Forge Side, Cwmdu, Hilltop, Llancayo, Maypole, Llanvihangel Gobion, Penrhos, Skenfrith, Llanbedr, Penpedairheol, Mamhilad, Rhiwlas, Blackrock, Nant-y-derry, Buckholt, Ganarew, Llandenny Walks, Wern-y-cwrt, Cleddon, Waterloo, Osbaston, Bryngwyn, Manorside, British, Dixton, Wonastow, Capel-y-ffin, Llanrothal, Glascoed, Twyn Cynhordy, Talywain, Garndiffaith, Charlesville, Snatchwood, Victoria Village, Overmonnow, Varteg, Gallowsgreen, Llanthony, Winchestown, Beaufort Hill, Forest Coal Pit, Garn Fach, Cwmcelyn, Llanvihangel Ystern Llewern, Llangattock Vibon Avel, Llanfihangel-tor-y-mynydd, Cwmcarvan, Pen-y-clawdd, Llandewi Skirrid, Darrenfelen, Garnlydan, Glangrwyney, Tretower, Llanvapley, Llanvetherine, Llantilio Crossenny, Tregare, Llanllowell, Waun-lwyd, Llangenny, Gellifelen, Pyscodlyn, Trostrey Common, Newbridge-on-Usk, Twyn-y-Sheriff, Trostrey, Ffawyddog, Fiddlers Elbow, Upper Llanover, Croes-y-pant, Twyn-Allws, Lower Llantrothy, Worthybrook, Saint Maughan's, Saint Maughan's Green, Great Manson, Coalbrookvale, Llanfaenor, Wayne Green, Traveller's Seat, Porth-gwyn, Onen, Lower Coed Morgan, Llangua, Maryland, Great Triley, New Court Farm,

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: NP8 1, NP4 8, NP25 4, NP15 1, NP4 7, NP7 8, NP7 9, NP4 0, NP25 5, NP7 7, NP25 3, NP7 6, NP23 5, NP23 4, NP15 2, NP23 6, NP13 1, NP13 3, NP7 5, NP7 0, NP4 9