Home care in Mendip Hills, Midsomer Norton & Frome

The Home Instead team at Mendip Hills, Midsomer Norton & Frome are proud to provide expert home care across the area.

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Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Client & Care Professional

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Othman Cole

    Othman Cole

    Managing Director

    Home Instead is not just a business to me, but a key component in supporting our elderly community. My personal mission is to touch as many people's lives as I can on this journey as a Home Instead owner.
  • Eve Macey-Norris

    Eve Macey-Norris

    General Manager

    I joined Home Instead in 2022 having worked in similar roles for a luxury retirement village and a private Therapeutic Clinic. When I'm not in the office, I'm usually walking around the Cotswolds with my dog, husband and two year old daughter.
  • Robyn Tucker

    Robyn Tucker

    Head of People

    I started with Home Instead in 2016 as an Administrator and have progressed in that time to Head of People, managing recruitment, HR, training and employee engagement. Outside of work I love travelling the world and spending time with my husband and our cat, Molly.
  • Angela Higgins

    Angela Higgins

    Care Manager

    I joined Home Instead as the Care Manager in June 2026 ahead of our launch in July 2026. I have worked in the care sector for over 10 years and I love meeting new people and have a real passion for helping others.
  • Lucy Shurey

    Lucy Shurey

    People Experience Coordinator

    I started with Home Instead in January 2020 and I love being able to find quality Care Professionals to join our team and support our clients. Outside of work I enjoy travelling and getting to experience new places.
  • Jemma Carmichael

    Jemma Carmichael

    Compliance Assistant

    I love supporting our clients and their families to remain happy, healthy and independent in their own homes. I have worked for Home Instead for over 4 years and currently support our wider group with compliance and regulatory requirements.
  • Chris Jones

    Chris Jones

    Operations Assistant

    I joined Home Instead in November 2023 as the Operations Assistant working across our group. I have a background in HR and administration and love spending time on cruises with my sister.
Client Testimonials

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.

Eileen, Client

Client Testimonial

I am very happy with the support, care and kindness I receive from all the staff of Home Instead.

B.M, Client

Client testimonial

Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.

Steve, Client

Client Testimonial

Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.

Bridget, Client's Family

Home Instead Mendip Hills, Midsomer Norton & Frome Location Map
Mendip Hills, Midsomer Norton & Frome
M.03, Motorworks,
Butts Hill, Frome,
BA11 1HS
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Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

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Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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