Home Care in Medway

Relationship-led and supportive Home Care in Medway from compassionate and experienced home care professionals.

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Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

The Medway Home Care team, here to help every step of the way

We provide home care services throughout Medway, including Gillingham, Rochester, Walderslade, Chatham, Rainham, Higham, and Shorne. Based in our Chatham High Street office, our Care Professionals help you live independently in your own home, with visits starting from one hour or as much as you need. At Home Instead Medway, we pride ourselves on delivering relationship-led care that puts you and your family at the heart of everything we do—that’s why we’re rated<a href=”https://www.homecare.co.uk/homecare/agency.cfm/id/65432241791″ target=”_blank”> 9.9/10 on homecare.co.uk</a> and are fully CQC-regulated and rated ‘Good”.

Woman in green hoodie smiling at elderly woman in gray coat holding a puzzle magazine, outside a building. Home Care at Home Instead Medway
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Why Home Care may be right for you

Home care can include anything from help with daily tasks and personal care to companionship and support getting out and about in the local community. We take time to understand your routines and preferences, matching you with Care Professionals who share your interests and can visit at times that suit you. Our office team, located in Chatham, works closely with you and your family to ensure your care adapts as your needs change, with support available 24 hours a day.

A man with a cane and a woman walk and talk near a post office, both wearing jackets on a cloudy day. Home Care at Home Instead Medway

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Home Care in Medway

Our approach focuses on building meaningful relationships, respect, dignity and empowering our clients. We have carefully selected our team of over 25 Care Professionals based on their personalities, compassion, and dedication to going above and beyond. Before care begins, we arrange for you to meet your Care Professionals, ensuring you’ll see familiar faces who understand your preferences. As one family member recently reviewed on <a href=”https://www.homecare.co.uk/homecare/agency.cfm/id/65432241791″ target=”_blank”>homecare.co.uk</a>: “All staff have been professional, kind and hard-working. I cannot recommend Home Instead highly enough.”

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Trusted Home Care from experienced home care professionals in Medway

Under the leadership of our director, Henry, who brings many years of NHS and care experience, our Care Professionals complete comprehensive training. Together with our Registered Manager, Karina, we ensure our team has the specialist knowledge to support a wide range of needs – from companionship through to more complex care requirements. We regularly provide additional training focused on specific conditions, including dementia and Parkinson’s, ensuring the highest standards of care.

A woman holds hands with an elderly woman in a waiting room, while another woman reads a magazine in the background. Home Care at Home Instead Medway

Additional support and activities in Medway

We’re committed to making a difference in our wider community, running digital awareness workshops for over-65s and hosting regular ‘Key to Care’ events focusing on supporting those with long-term health conditions. Through our partnerships with local organisations like the Walderslade Active Retirement Association, we help connect clients with vital support services while ensuring they maintain meaningful community connections that enhance well-being and help them live longer in their own homes.

Two women playing the piano, focused on sheet music, against a wooden wall background. Home Care at Home Instead Medway

FAQs

  • Which towns and postcodes do the Medway team service?

  • Is Home Instead Medway a locally owned home care organisation?

  • What is domiciliary care?

  • Why choose domiciliary care?

  • How does domiciliary care help?

  • How much is domiciliary care?

  • Is domiciliary care good value/cost effective?

  • How is domiciliary care funded?

  • Who might use a domiciliary care service?

  • What is the role of a domiciliary care worker?

  • What is the difference between domiciliary care and residential care?

  • What domiciliary care services can you provide?

  • Reach out and talk to the Medway team today

    Enable your loved ones to continue to live their life with the support of the Medway team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Care service, please call us on 01634 557070, or fill out the form below.

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