Home Instead - Taking the Time to Care

When Simon McGee’s grandmother had a fall at home in East Sussex and he couldn’t find suitable care he decided to take matters into his own hands. “I couldn’t see anything that would provide the continuity of care that I knew my grandmother would want. Eventually I found Home Instead and their ethos really struck a chord with me so, I researched the franchise option in Chichester & Bognor Regis as I felt there was a gap in the market.”

This was at the end of 2015 and the business has been flourishing since, with 50 members of staff looking after 70 families locally. The level of care provided Simon says depends entirely on the customer and their needs. “Some people we see once a week so they can go out to the shops, others may be seen two or three times in a day. We provide anything from companionship and home help to very specialist end of life care and dementia care” he adds. “But what is important to me is that the care is delivered by the same person, and if they are away the customer knows who will be delivering the care instead.”

Customers are matched with the staff by Simon and his team and they aim to support people with similar interests. We offer a minimum of one hour visits.