Professional Home Care and Hairdressing: A Client Experience Spotlight

At Home Instead Knowsley and Liverpool East, we take great pride in supporting meaningful connections between our clients and our care professionals. These relationships form the foundation of the personalised, high-quality care we deliver, and today we are pleased to highlight one such example.

Our client, Ruth, recently received a visit from Jackie, one of our dedicated care professionals who also brings extensive experience in hairdressing. Jackie’s expertise allows her to offer an enhanced level of personal support, helping clients not only feel well cared for, but also confident and comfortable in their daily lives.

During this visit, Jackie provided Ruth with a professional hair-care session from the comfort of her own home. As Ruth has always been a regular visitor to the hair salon, being able to continue receiving this service in the comfort of her own home is vital in supporting her wellbeing, routine, and sense of normality in daily life.

Jackie consistently demonstrates exceptional professionalism, compassion, and attention to detail in her role. Her ability to combine practical skills with genuine warmth and respect is a valued asset to our team, and reflects the high standards of care we strive to deliver.

We are proud to recognise Jackie’s contribution and the positive impact she has on those she supports. We look forward to continuing to provide services that promote dignity, comfort, and quality of life for our clients.