All employees of the home care company in were invited to take part in an anonymous survey by independent employee engagement experts WorkBuzz.

Home Instead Ipswich, Woodbridge & Felixstowe is delighted to have received an impressive Care Professional advocacy score and engagement from their employees. This engagement and score put them as a global leader in their sector and gives them a ‘5-star’ accreditation.
With 100% of care professionals praising the recruitment and training, and 92% proud to work for Home Instead, the team’s commitment and satisfaction speak for themselves.
Furthermore, 100% of care professionals said they felt supported by their franchise owners and management throughout their induction and initial training, 99% stated they were clear about what was expected of them in their roles, and 97% felt confident in their ability to meet their clients’ needs.
One review from a care professional read: “What I like best about working for Home Instead is how caring and supportive everyone is. They truly look after their clients and staff. When I’ve had personal challenges, the team have been very understanding and helpful, which really means a lot to me. It really feels like being part of a family.”
Home Instead has ongoing care professional vacancies on offer for people who want to join the team and begin or further a career in care. Care Professionals undergo training and arm themselves with skills sought-after in the care sector.
Joanna McCall, General Manager at Home Instead, said, “We are delighted to have earned a prestigious 5-star accreditation, a testament to our unwavering commitment to supporting our incredible staff. Over the years, we have actively listened to feedback from our care professionals, continuously refining the ways we empower them in their careers within the care sector. The compassionate individuals we employ go above and beyond expectations, making a profound difference in the lives of our clients every day. We are immensely proud of each and every one of them and the dedication they bring to their roles.”
Steven Frost, CEO of WorkBuzz, commented
“At WorkBuzz, we believe that exceptional employee experience deserves to be recognised and celebrated. Our five-star awards stand out because they are not a branding exercise. The Awards have a data-driven criteria, and the results are powerful because they come straight from the horse’s mouth – the actual employees of each company who enter.
This award recognises the best workplace cultures where employees are proud to work, are motivated to do more, and want to stay for the foreseeable future. It’s a pleasure to partner with an organisation that truly cares about their employee’s experience and has worked hard to ensure they create a culture where their people can thrive.”