Home Instead - most recommended home care company

We’re delighted to have been announced as the most recommended home care company by homecare.co.uk, the UK’s top reviews website for the sector, with 43 of our franchise offices appearing in the website’s annual top 20 regional lists: more than any other company.

Not only have our franchise offices been recognised, Home Instead UK has been listed on the website’s top 20 large and mid-sized home care groups for the fourth consecutive year, out of 678 home care groups in the UK.

The awards are based on reviews that home care companies receive from clients and their loved ones. Often called ‘the TripAdvisor for care’, homecare.co.uk is the go-to place for people who want help finding a local company that provides care in people’s homes. Every year, they list the top 20 companies in each region, out of 10,641 home care providers in the UK, recognising those that have the highest review scores.

Amanda Hopkins, reviews manager of homecare.co.uk, said: “People are living longer with multiple health conditions and so home care providers which offer tailored care to people living in their own homes are hugely important in today’s society.

“During the last two years in the pandemic, home care providers played a key role in caring for elderly and disabled people, with many self-isolating at home, and their friends and family unable to visit due to Covid restrictions.

“Home Instead has proved that it provides a high standard of care and we’d like to congratulate it on being a top home care group! It is a huge achievement to be named as one of the Top 20 home care groups in the UK.

“Our reviews provide a valuable insight into the quality and kind of care given by providers and can be a vital source of information for those looking for care at home.”

Martin Jones, CEO of Home Instead UK, said: “This award is particularly important because it’s based on reviews from the very people we’re here to support: our clients and their families. Our fantastic Care Professionals continue to do us all proud by working tirelessly to keep older people happy, safe and well at home. And let’s not forget how brilliant they all were during the pandemic. They quickly adapted to new guidelines and provided clients with much-needed emotional support during such an anxious time.

“I’m so proud of everyone across the Home Instead family who has contributed to this achievement. We look forward to continuing to provide excellent care that makes a difference to families across the UK.”

You can view the top 20 lists here.