Home Care in Elstead

At a very difficult and emotional time we found Home Instead to be incredibly supportive. They always acted swiftly, professionally and with good humour and it was always made clear that our Dad’s wishes were of the utmost importance. To have such support at a very difficult time was absolutely priceless and we can’t thank you enough. – Client’s family member

Home Instead came to me via personal recommendation and I couldn’t be happier with the service provided to my parents. More importantly, my parents (both fiercely independent and initially very reluctant) have been delighted with the support they are receiving

Historically care pros have found Kathleen a little difficult to build a relationship with as she is so fiercely independent but for the first time ever in her care experience she has commented how much she enjoyed Anna’s visit and what a laugh she had – which seems in line with her visit notes!” – Kathleens Family member

Home Instead have provided personal and respite care to my parents for 8 months – they’ve always been professional, polite, helpful and friendly. The carers never rush and nothing is too much trouble. Communication with the office is great – they’re always on hand to deal with any queries. I’d happily recommend them

All the Home Instead carers I’ve met have been terrific—proactive, helpful, friendly, and trustworthy. The administrative team is equally supportive and responsive. Navigating the complex world of senior care was daunting, but Home Instead has guided me to a solution that works well for my parents and gives me peace of mind. I’ve also appreciated their flexibility, adapting support as my parents’ needs have evolved—from one hour a week to a full-time, live-in carer, allowing them to stay in their much-loved family home.

Very professional from the start. As a carer myself there was a list of criteria. All was covered in the initial interview without prompting. Love the quantity and quality of the care provided.

Although professional, all carers have become part of the family. Mum is happy and so are we. Love you all.

For a few years now we have used Home Instead for companion visits to my son. They have always acted with utmost professionalism and compassion and have ensured that there’s continuity of care. This is so important to build a rapport between the client and carer and my son considers his carer as a friend. I know that they always have my son’s best interest at heart and this is so reassuring. I would recommend them without any hesitation

Home Instead has cared for my mother for several years, has had excellent care, and any issues have always been sorted out very promptly.

Would not use any other provider – very happy with everything.”

Home Instead have been caring for my father for 18 months now. The staff and caregivers are always friendly and efficient and make an effort to engage my Dad in a conversation around a subject they know he enjoys. They have brought in their own books and go that little bit further with the service provided.”