Setting Up Home Care with Ease at Home Instead Folkestone

Discover the straightforward journey to setting up a tailored home care package with Home Instead Folkestone.

Accepting the need for help and arranging home care for the first time can be daunting for many families. There’s a natural resistance to change, coupled with uncertainty about how to proceed. However, at Home Instead Folkestone, Hythe and Ashford, we make the process of setting up a care package as seamless and reassuring as possible, ensuring older adults continue to live with dignity and independence.

The journey begins with a simple phone call. Whether you have concerns about a loved one or you’re an older adult planning for the future, our team is ready to listen. We understand that choosing a care provider is a significant decision, and we’re here to guide you with professionalism and sensitivity, just as we’ve done for many families in towns and villages across our local area.

Initial enquiry for home care

Once you’ve made that initial enquiry, the next step is a Care Consultation. This is not just a routine assessment; it’s a chance to understand the unique needs and preferences of each person. Carina, our Registered Care Manager, is often the friendly face you’ll meet. She embodies our mission to ensure happiness and safety for older adults in their homes and is committed to creating a care plan that reflects just that.

The care consultation is followed by a careful matching process. We believe that outstanding care comes from not just expertise, but from a shared bond between Care Professional and the person they support. By considering personalities, interests, and care needs, we find the perfect match, someone who not only has the skill but also the passion to deliver exceptional care.

Alongside selecting a regular Care Professional, is the creation of a Care Plan. This isn’t a generic document but a personalised roadmap designed to address the specific needs and wishes of each client. Whether it’s help with daily tasks, medication reminders, companionship, or more specialised support, our Care Plan is detailed and flexible, adapting as needs evolve.

Our clients often share their relief and gratitude for the way we handle the care arrangement process. “Every aspect of our father’s care was dealt with professionally and with great sensitivity,” is a sentiment we hear regularly, and it drives us to maintain the highest standards of care and support.

Care Plan Creation

“Choosing a care provider is always a difficult time and we are so pleased and relieved that we decided to use Home Instead. Every aspect of our father’s care was dealt with professionally and with great sensitivity. We couldn’t have been more fortunate with the carer they found us and the management support was just brilliant.”

Daughter of Client

5 Star Review 


Get in touch

If you’re contemplating the future care needs for yourself or a loved one and feeling uncertain, we invite you to call us at our Folkestone office on 01303 847899. Experience firsthand the compassionate, professional service that defines us at Home Instead. Our team is ready to answer your questions and support you every step of the way on this important journey. For more information or to start the conversation,
get in touch with us today. Let us share in your journey to ensure the happiness and safety of you or your loved one at home.