How does our care work

At Home Instead Senior Care, we work with you to provide flexible, personalised home care based on your specific requirements and when you need it. You’ll get to stay in your community and live under your own roof, surrounded by your own things and continue to live by your own rules. Our home care services span home help, companionship, personal care and dementia care.

We will match you with the perfect person

Our CAREGivers are hand-picked for their character and values and are expertly trained to support older people and their families. We do this to ensure we can closely match their interests, hobbies and personality with yours and they can become the friendly faces you’ll grow to know and trust. Our CAREGivers truly believe in what we do and that’s why 96% say they are proud to work at Home Instead.

The money ‘issue’

We know that cost is one of the biggest concerns about care, so we’ve made our service stress-free and excellent value. Our costs are very easy to understand and manage, and you will always be firmly in control of your finances. Our visits are a minimum of one hour and often longer. This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship.

Let us plan your home care

To us, it’s personal®. We’ll work with you to create a care plan that takes into account your background, daily routine, lifestyle, preferences and needs. We understand that your needs change over time, which is why our dedicated Care Manager will continue to monitor and reassess your plan to make sure it is suited to your individual requirements.

Do not hesitate to contact us to learn more about home care or book a free consultation to let us assess your needs and give you appropriate support.

CAREGiver serving an elderly lady tea
Family talking over care options with a CAREGiver