Dementia Care in Ottery St Mary
Relationship-led and supportive Dementia Care in Ottery St Mary from compassionate and experienced home care professionals.
Enquire about careThe Home Instead Dementia Care home care team, here to help the Ottery St Mary community
At Home Instead, our dementia care in Ottery St Mary is designed to offer individualised support that truly enhances quality of life. Our approach recognises that each person’s journey with dementia is unique, requiring care that adapts and evolves as needs change. We’re proud to be the only home care provider in the South West of England with a CQC ‘Outstanding’ rating in all five areas of inspection, offering reassurance to families seeking the very best support. Our City & Guilds-Assured Dementia Training ensures our Care Professionals have the expertise to provide specialised care, while our ‘No Uniform’ policy helps create a more relaxed, homely atmosphere that many of our clients with dementia find comforting.

Award-winning service you can rely on


Get in touch today to
see how we can help
Get in touch Why Home Instead Dementia Care may be right for you
Living with dementia can make familiar surroundings incredibly important for maintaining a sense of security and wellbeing. Our care supports clients to stay in their own homes, surrounded by treasured possessions and memories that can help anchor them during confusing moments. We understand that routine often provides comfort for people living with dementia, which is why our Care Professionals work to establish consistent patterns while remaining flexible enough to adapt to changing needs. The personalised care plans we create consider all aspects of a person’s life: their history, preferences, and the specific ways their dementia affects them.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

I have had several very nice, friendly carers over seven months. We’ve had fun, laughter and deep and meaningful talks as well as very useful jobs done quickly and efficiently by these kind ladies. Many thanks indeed for their careful help but respect for the independence still trying to be maintained by an old lady of 96! Happy days ahead.
Mrs T - Client

Absolutely fantastic company caring for my mother who has dementia. So caring and thorough on following up any concerns. They go to great lengths to really get to know the person they care for – their likes, dislikes, what might upset them; anything… and they are always thinking of new ways to keep them engaged and make sure they’re looked after. We cannot fault them and don’t know what we would do without them.
Mr M - Client Family Member

This is a company who cares about their Care Professionals as much as their Clients. It’s a great Company to work for with so much support from everyone: from The Directors and Management, to the office team and other Care Professionals. Nothing is too much trouble, whatever your needs might be. We are one big family.
Jill - Home Instead Care Professional

Such a well organised, caring company. My Dad has received exceptional care, support and sympathy when it was most needed.
Mrs W - Client Family Member

After a long career with one of the country’s best known corporate companies, I wanted to give back… Since joining Home Instead, I’ve be blown away by the superb quality of the training, the support given to me as a new carer, and the total joy this role gives to me and to those we care for. The office team are so helpful. If you’d like to finish your working day with a smile on your face, take a look at Home Instead Exeter and East Devon.
Jacqui - Home Instead Care Professional

My experience reflects completely the information I was given initially. The monthly visit in the section of companionship has been to my total satisfaction. The experience has provided me with the assurance I was seeking that, should the necessity arise, Home Instead will provide the support needed to enable me to achieve my objective of being able to remain in my home if and when health circumstances change.
Mr L - Client

On the advice of a trusted charity, I contacted Home Instead to see whether they could provide support to our Mum. The office went out of their way to create a care plan to suit. I know that the care has been much appreciated by my mother, and has removed much of the pressure on my brother… I have been delighted with every aspect of the service and would have no hesitation in recommending the Exeter & East Devon office.
Mrs M - Client Family Member

Home Instead have changed my life. Just 16 weeks ago I was accepted into the ‘family’ and have not looked back. As someone with no previous experience in the care sector, but who was thinking about it for quite a while, I have been empowered by a fantastic team of amazing people. I was extremely anxious changing my career at the age of 50… no idea why! If you are thinking of joining, come on board, you won’t be disappointed.
Jo - Home Instead Care Professional
Tailored Dementia Care in Ottery St Mary
Our Care Professionals become a friendly bridge to the wider Ottery St Mary community, helping clients maintain important social connections. We regularly accompany clients to memory cafes, where familiar faces and gentle activities create a supportive environment. Taking a stroll through the lovely Millennium Green or enjoying afternoon tea at the Rusty Pig gives our clients the chance to remain connected to this beautiful East Devon town they call home. Our team understands the local area intimately, so we can suggest outings that match each client’s interests and abilities, whether that’s a quiet visit to St Mary’s Church or watching the famous Tar Barrels (from a safe distance) for those who’ve enjoyed this tradition their whole lives.

Get in touch today to
see how we can help
Get in touch Trusted Dementia Care support from experienced home care professionals in Ottery St Mary
We are led by Mark and Vanessa McGlade, who brought Home Instead to East Devon in 2011 after experiencing disappointing care for their own grandmother. Our team includes Sophie, a Devon-based medical doctor, and Laura, our General Manager since 2013, whose extensive health and social care background ensures exceptional service standards. Our office houses 20 dedicated staff who manage everything from carefully matching Care Professionals with clients to providing comprehensive training. We personally visit each client to understand their unique needs and preferences, creating a care plan that specifically addresses how dementia affects their daily life and what brings them joy and comfort.

Additional Dementia Care support and activities in Ottery St Mary
Our commitment to the Ottery St Mary community extends beyond individual care, as we actively partner with local organisations to improve dementia awareness. We’ve conducted six free dementia workshops for families and friends already this year, providing practical advice and emotional support to those on this challenging journey. Our team regularly delivers community dementia talks, helping vital services become better at treating our clients. We’ve supported Ottery businesses with dementia awareness training, contributing to the town’s growing reputation as a dementia-friendly community where people can shop, socialise and access services with dignity and understanding.

FAQs
- Which towns and postcodes do the Exeter & East Devon team service?
Our office provides care for people at home in the following areas:
Exmouth, Tiverton, Sidmouth, Heavitree, Honiton, Brixington, Cullompton, Countess Wear, Axminster, Wonford, Weston, Ottery St Mary, Budleigh Salterton, Lyme Regis, Hulham, Sidford, Cranbrook, Topsham, Clayhanger, Colyton, Uffculme, Lympstone, Feniton, Bradninch, Blackhorse, Appledore, Newton Poppleford, Knowle, Woodbury, Hemyock, Dunkeswell, Silverton, Broadclyst, Whimple, Nomansland, Clyst St Mary, Witheridge, Sampford Peverell, Monkerton, Bradfield, Halberton, Thorverton, Colyford, Templeton, East Budleigh, Otterton, Worth, Newton St Cyres, Stoke Canon, Woodbury Salterton, Stoneyford, Monkton, Digby, Holcombe, Culmstock, Leyhill, Colaton Raleigh, Clyst Honiton, Rockbeare, Kentisbeare, Tipton St John, Aylesbeare, Broom, Ash, Four Elms, West Clyst, Hawkchurch, Musbury, Chardstock, Wick, Littleham, Payhembury, Axmouth, Ebford, Bolham, Brampford Speke, Rackenford, Dalwood, Bickleigh, Talaton, Rousdon, Langford, Rock, Crawley, Upottery, Yarcombe, Kilmington, Awliscombe, Plymtree, Clyst St George, Branscombe, Poltimore, Millhayes, Broadhembury, Pennymoor, Stockland, Upton Pyne, Rewe, Southleigh, Whitford, Offwell, Smallridge, Combe Raleigh, Cotleigh, Alfington, Newtown, Buckerell, Smeatharpe, St Leonards, Ashill, Puddington, Seaton, Butterleigh, Kerswell, Uplowman, Rawridge, Norman's Green, Budlake, Northleigh, Clyst Hydon, Metcombe, Withycombe, Cadbury, Luppitt, All Saints, Ham, Tytherleigh, Gittisham, Churchill, Allercombe, Withleigh, Huntsham, Cadeleigh, Farway, Perkin's Village, Sheldon, Larkbeare, Rosemary Lane, Fenny Bridges, Wilmington, Stowford, Way Village, Shute, Up Exe, Marsh, Columbjohn, Ayshford, Smithincott, Westleigh, Wiggaton, Dulford, Dulford, Beacon, Creacombe, Taleford, Venn Ottery, Fairmile, Woodbridge, Church Green, Middlemoor, Ash Thomas, Calverleigh, Brithem Bottom, Bodmiscombe, Yettington, Abbey, Burlescombe, Widworthy, Chettiscombe, Blackborough, Harpford, Westcot, Holy City, Wolverstone, Cove, Marsh Green, East Butterleigh, Whitnage, Harcombe Bottom, Chevithorne, Clayhidon, Westcott, Culm Davy, Furley, Southerton, Colestocks, Hele, Sector, Bowd, Craddock, Woodgate, Mutterton, Bidwell, Salcombe Regis, Farringdon, Coldharbour, Willand, Luton, Saint Hill, Gosford, Weycroft, Prescott, Cowley, Huxham, Littletown, Smallbrook, Pilton, Aunk, Sidbury, Craze Lowman, Higher Tale, Wyke Green, Burrow, Upton, Kersbrook, Whitehall, Frogwell, West Hill, Stoford Water, Beer, Exton, Membury, Newcourt, St Loyes, Bystock, Uplyme, Half Moon, Colliton, Clyst St. Lawrence, Tilery, Crossparks, Tudhay, Orway, Pirzwell, Aller Grove, Stenhill, Netherexe, Hedgeland, Rewe Court, Hayne, Lower Budlake, Bailey, Sowton Village, Little Silver, Catlake, Shorebottom, Golden Square, Cleave, Moorhayne, Cloakham, Farway Marsh, Lower Ridge, Heathstock, Holyford, Watchcombe, Dunscombe, Pottlelake, Umborne, Sweetham, Puddington Bottom, Wagg's Plot, Star Barton, Winscott Barton, Dotton, Fluxton, Feniton Court, Downs Corner, Coombelake, Pinn, Sutton Barton, Talewater, Shute Vale, Curham, Hawkerland, Hawley Bottom, Queen Dart, Colcombe, Dunscombe, St. Mary's, Hoyton, Rull, Mousehole Cross, Greendale, Newcott, Tillworth,Colyton,Budleigh Salterton,Axminster,lyme regis,Lyme Regis,Tiverton,Cullompton
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
EX8 3, EX9 6, EX10 9, EX14 2, EX8 4, EX12 3, EX2 6, EX8 1, EX5 7, EX3 0, EX2 4, EX13 8, EX8 2, EX1 2, EX1 1, EX1 3, EX2 7, EX14 1, EX12 4, EX12 2, EX10 8, EX2 5, EX5 1, EX9 7, EX11 1, EX24 6, DT7 3, EX5 2, EX14 3, EX8 5, EX10 0, EX5 3, EX5 4, EX5 5, EX13 5, EX13 7, EX14 4, EX14 9, EX15 1, EX15 2, EX15 3, EX16 4, EX16 5, EX16 6, EX16 7, EX16 8
Search here if you cannot see your town or postcode - Is Home Instead Exeter & East Devon a locally owned home care organisation?
Home Instead Exeter & East Devon is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
Discover More - What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
Discover More - How can I help my loved one when they have dementia?
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
Discover More - Are there warning signs that I or my loved one are getting dementia?
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
Discover More - This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
Discover More - What is the difference between dementia and Alzheimer’s disease?
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
Learn More - Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the Exeter & East Devon team today
Enable your loved ones to continue to live their life with the support of the Exeter & East Devon team. If you would like more information about our high quality Dementia Care service, please call us on 01395 200600, or fill out the form below.

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