Dementia Care in Ottery St Mary

Relationship-led and supportive Dementia Care in Ottery St Mary from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead Dementia Care home care team, here to help the Ottery St Mary community

At Home Instead, our dementia care in Ottery St Mary is designed to offer individualised support that truly enhances quality of life. Our approach recognises that each person’s journey with dementia is unique, requiring care that adapts and evolves as needs change. We’re proud to be the only home care provider in the South West of England with a CQC ‘Outstanding’ rating in all five areas of inspection, offering reassurance to families seeking the very best support. Our City & Guilds-Assured Dementia Training ensures our Care Professionals have the expertise to provide specialised care, while our ‘No Uniform’ policy helps create a more relaxed, homely atmosphere that many of our clients with dementia find comforting.

The Home Instead Dementia Care home care team, here to help the Ottery St Mary community

Award-winning service you can rely on

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Why Home Instead Dementia Care may be right for you

Living with dementia can make familiar surroundings incredibly important for maintaining a sense of security and wellbeing. Our care supports clients to stay in their own homes, surrounded by treasured possessions and memories that can help anchor them during confusing moments. We understand that routine often provides comfort for people living with dementia, which is why our Care Professionals work to establish consistent patterns while remaining flexible enough to adapt to changing needs. The personalised care plans we create consider all aspects of a person’s life: their history, preferences, and the specific ways their dementia affects them.

Why Home Instead Dementia Care may be right for you

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Elderly woman smiling at her mobile phone

I have had several very nice, friendly carers over seven months. We’ve had fun, laughter and deep and meaningful talks as well as very useful jobs done quickly and efficiently by these kind ladies. Many thanks indeed for their careful help but respect for the independence still trying to be maintained by an old lady of 96! Happy days ahead.

Mrs T - Client

Client, Care Professional and their family walking through a sunny field

Absolutely fantastic company caring for my mother who has dementia. So caring and thorough on following up any concerns. They go to great lengths to really get to know the person they care for – their likes, dislikes, what might upset them; anything… and they are always thinking of new ways to keep them engaged and make sure they’re looked after. We cannot fault them and don’t know what we would do without them.

Mr M - Client Family Member

Smiling woman with long brown hair wearing a gray sweater, looking off to the side. - Home Instead

This is a company who cares about their Care Professionals as much as their Clients. It’s a great Company to work for with so much support from everyone: from The Directors and Management, to the office team and other Care Professionals. Nothing is too much trouble, whatever your needs might be. We are one big family.

Jill - Home Instead Care Professional

Father and Daughter having a discussion at a table

Such a well organised, caring company. My Dad has received exceptional care, support and sympathy when it was most needed.

Mrs W - Client Family Member

Care Professional pouring a drink and smiling

After a long career with one of the country’s best known corporate companies, I wanted to give back… Since joining Home Instead, I’ve be blown away by the superb quality of the training, the support given to me as a new carer, and the total joy this role gives to me and to those we care for. The office team are so helpful. If you’d like to finish your working day with a smile on your face, take a look at Home Instead Exeter and East Devon.

Jacqui - Home Instead Care Professional

Male Client and Care Professional chatting at the table with a cup of tea

My experience reflects completely the information I was given initially. The monthly visit in the section of companionship has been to my total satisfaction. The experience has provided me with the assurance I was seeking that, should the necessity arise, Home Instead will provide the support needed to enable me to achieve my objective of being able to remain in my home if and when health circumstances change.

Mr L - Client

An elderly woman sitting outside having tea and cake

On the advice of a trusted charity, I contacted Home Instead to see whether they could provide support to our Mum. The office went out of their way to create a care plan to suit. I know that the care has been much appreciated by my mother, and has removed much of the pressure on my brother… I have been delighted with every aspect of the service and would have no hesitation in recommending the Exeter & East Devon office.

Mrs M - Client Family Member

A woman with shoulder-length brown hair smiles while holding a white mug with both hands in a relaxed setting. - Home Instead

Home Instead have changed my life. Just 16 weeks ago I was accepted into the ‘family’ and have not looked back. As someone with no previous experience in the care sector, but who was thinking about it for quite a while, I have been empowered by a fantastic team of amazing people. I was extremely anxious changing my career at the age of 50… no idea why! If you are thinking of joining, come on board, you won’t be disappointed.

Jo - Home Instead Care Professional

Tailored Dementia Care in Ottery St Mary

Our Care Professionals become a friendly bridge to the wider Ottery St Mary community, helping clients maintain important social connections. We regularly accompany clients to memory cafes, where familiar faces and gentle activities create a supportive environment. Taking a stroll through the lovely Millennium Green or enjoying afternoon tea at the Rusty Pig gives our clients the chance to remain connected to this beautiful East Devon town they call home. Our team understands the local area intimately, so we can suggest outings that match each client’s interests and abilities, whether that’s a quiet visit to St Mary’s Church or watching the famous Tar Barrels (from a safe distance) for those who’ve enjoyed this tradition their whole lives.

Tailored Dementia Care in Ottery St Mary

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
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Trusted Dementia Care support from experienced home care professionals in Ottery St Mary

We are led by Mark and Vanessa McGlade, who brought Home Instead to East Devon in 2011 after experiencing disappointing care for their own grandmother. Our team includes Sophie, a Devon-based medical doctor, and Laura, our General Manager since 2013, whose extensive health and social care background ensures exceptional service standards. Our office houses 20 dedicated staff who manage everything from carefully matching Care Professionals with clients to providing comprehensive training. We personally visit each client to understand their unique needs and preferences, creating a care plan that specifically addresses how dementia affects their daily life and what brings them joy and comfort.

Trusted Dementia Care support from experienced home care professionals in Ottery St Mary

Additional Dementia Care support and activities in Ottery St Mary

Our commitment to the Ottery St Mary community extends beyond individual care, as we actively partner with local organisations to improve dementia awareness. We’ve conducted six free dementia workshops for families and friends already this year, providing practical advice and emotional support to those on this challenging journey. Our team regularly delivers community dementia talks, helping vital services become better at treating our clients. We’ve supported Ottery businesses with dementia awareness training, contributing to the town’s growing reputation as a dementia-friendly community where people can shop, socialise and access services with dignity and understanding.

A smiling woman in green pours coffee for an elderly man at a table with a chessboard and flowers. - Home Instead Dementia Care in Ottery St Mary

FAQs

Reach out and talk to the Exeter & East Devon team today

Enable your loved ones to continue to live their life with the support of the Exeter & East Devon team. If you would like more information about our high quality Dementia Care service, please call us on 01395 200600, or fill out the form below.

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