Dementia Care in Heavitree

Relationship-led and supportive Dementia Care in Heavitree from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead Dementia Care home care team, here to help the Heavitree community

Searching for exceptional dementia care in Heavitree? Our team at Home Instead understands that living with dementia brings unique challenges for every individual. We’re incredibly proud to be the only home care provider in the South West holding a CQC ‘Outstanding’ rating in all five inspection areas, offering personalised support that adapts as needs change. Our Care Professionals receive City & Guilds-Assured Dementia Training, ensuring they have the expertise to provide compassionate, person-centred care right in the comfort of your loved one’s Heavitree home. With our ‘No Uniform’ policy and personal matching process, we create a warm, familiar environment where clients feel comfortable and secure.

The Home Instead Dementia Care home care team, here to help the Heavitree community

Award-winning service you can rely on

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Why Home Instead Dementia Care may be right for you

Living with dementia can make familiar surroundings incredibly important for maintaining a sense of security and wellbeing. Our care approach focuses on supporting clients to maintain their daily routines and personal preferences, which often become vital anchors when memory begins to fade. Many people with dementia experience heightened anxiety in unfamiliar settings, which is why remaining at home with our support can significantly reduce distress and confusion. Our Care Professionals take time to understand each client’s life story, preferences and needs, creating a care plan that honours their individuality and supports them through each stage of their dementia journey.

Why Home Instead Dementia Care may be right for you

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Elderly woman smiling at her mobile phone

I have had several very nice, friendly carers over seven months. We’ve had fun, laughter and deep and meaningful talks as well as very useful jobs done quickly and efficiently by these kind ladies. Many thanks indeed for their careful help but respect for the independence still trying to be maintained by an old lady of 96! Happy days ahead.

Mrs T - Client

Client, Care Professional and their family walking through a sunny field

Absolutely fantastic company caring for my mother who has dementia. So caring and thorough on following up any concerns. They go to great lengths to really get to know the person they care for – their likes, dislikes, what might upset them; anything… and they are always thinking of new ways to keep them engaged and make sure they’re looked after. We cannot fault them and don’t know what we would do without them.

Mr M - Client Family Member

Smiling woman with long brown hair wearing a gray sweater, looking off to the side. - Home Instead

This is a company who cares about their Care Professionals as much as their Clients. It’s a great Company to work for with so much support from everyone: from The Directors and Management, to the office team and other Care Professionals. Nothing is too much trouble, whatever your needs might be. We are one big family.

Jill - Home Instead Care Professional

Father and Daughter having a discussion at a table

Such a well organised, caring company. My Dad has received exceptional care, support and sympathy when it was most needed.

Mrs W - Client Family Member

Care Professional pouring a drink and smiling

After a long career with one of the country’s best known corporate companies, I wanted to give back… Since joining Home Instead, I’ve be blown away by the superb quality of the training, the support given to me as a new carer, and the total joy this role gives to me and to those we care for. The office team are so helpful. If you’d like to finish your working day with a smile on your face, take a look at Home Instead Exeter and East Devon.

Jacqui - Home Instead Care Professional

Male Client and Care Professional chatting at the table with a cup of tea

My experience reflects completely the information I was given initially. The monthly visit in the section of companionship has been to my total satisfaction. The experience has provided me with the assurance I was seeking that, should the necessity arise, Home Instead will provide the support needed to enable me to achieve my objective of being able to remain in my home if and when health circumstances change.

Mr L - Client

An elderly woman sitting outside having tea and cake

On the advice of a trusted charity, I contacted Home Instead to see whether they could provide support to our Mum. The office went out of their way to create a care plan to suit. I know that the care has been much appreciated by my mother, and has removed much of the pressure on my brother… I have been delighted with every aspect of the service and would have no hesitation in recommending the Exeter & East Devon office.

Mrs M - Client Family Member

A woman with shoulder-length brown hair smiles while holding a white mug with both hands in a relaxed setting. - Home Instead

Home Instead have changed my life. Just 16 weeks ago I was accepted into the ‘family’ and have not looked back. As someone with no previous experience in the care sector, but who was thinking about it for quite a while, I have been empowered by a fantastic team of amazing people. I was extremely anxious changing my career at the age of 50… no idea why! If you are thinking of joining, come on board, you won’t be disappointed.

Jo - Home Instead Care Professional

Tailored Dementia Care in Heavitree

Our support extends beyond the home, helping clients in Heavitree stay connected to their local community. We can accompany clients to the Heavitree United Reformed Church coffee mornings, where familiar faces and gentle conversation can brighten even the most challenging days. Our Care Professionals also support visits to Heavitree Pleasure Ground for gentle walks among the beautiful trees and gardens, providing both physical exercise and sensory stimulation that’s so beneficial for those living with dementia. For those who enjoy more structured activities, we can arrange transport and companionship to the Memory cafe at St Thomas Methodist Church in Exeter, where shared experiences create moments of joy and connection.

Tailored Dementia Care in Heavitree

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Trusted Dementia Care support from experienced home care professionals in Heavitree

We are led by Directors Mark and Vanessa McGlade, who founded Home Instead East Devon in 2011 after experiencing poor-quality care for their own grandmother. Our General Manager, Laura, has been with us since 2013, bringing her extensive health and social care background to ensure our services exceed expectations. Our dedicated team of 20 office staff work from our Exeter office, making it easy for families to pop in for a chat about their loved one’s changing needs. We provide comprehensive dementia training to all our Care Professionals, equipping them with practical skills and a deep understanding to support clients through every stage of dementia with dignity and compassion.

Trusted Dementia Care support from experienced home care professionals in Heavitree

Additional Dementia Care support and activities in Heavitree

Our commitment to the Heavitree community extends beyond individual care, as we actively work to create a more dementia-friendly local area. We deliver workshops specifically designed for families and friends of those living with dementia, providing practical advice and emotional support. Our team regularly presents free community talks at GP surgeries and local community centres, helping local businesses and organisations become more dementia-aware. We train local shops and businesses in supporting customers with dementia, creating more inclusive shopping experiences.

Two people in a kitchen, one slicing tomatoes on a cutting board, both smiling and interacting. - Home Instead Dementia Care in Heavitree

FAQs

Reach out and talk to the Exeter & East Devon team today

Enable your loved ones to continue to live their life with the support of the Exeter & East Devon team. If you would like more information about our high quality Dementia Care service, please call us on 01395 200600, or fill out the form below.

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