Award-Winning Excellence of Home Instead Epsom: Your Trusted Partner in Exceptional Care

Epsom has received a plethora of awards over the years across many categories. This blog delves into the recognition we have received for our greatness.

Simon Burrowes, Operations manager here at Home Instead Epsom mentions the significance of these awards and the progression of the business and the team, “I’m extremely proud of our team here at Home Instead Epsom, our dedication and hard work over the last thirteen years has deservedly been recognised in different departments from differing award boards, reflecting our passion for delivering the highest quality of care.”

Leading the Charts:, recognised Home Instead Epsom as one of the top 20 Homecare providers in the entire South England region. This recognition underscores our unwavering dedication to serving the local community.

Surrey’s Finest: In 2019, at Home Instead, we clinched the coveted “Homecare Provider of the Year for Surrey” award. This triumph not only speaks volumes about our excellence but also solidifies our reputation for providing high quality care

Championing Leadership: Simon Burrowes, the registered manager at Home Instead Epsom, was also recognised in 2019 and received the “Surreys Registered Manager of the Year” award. This recognition shines a spotlight on his visionary leadership, steering the ship to remarkable achievements.

Our success was also reflected in our PEAQ report, with the numbers reflecting the high standard of care we provide for both of our clients and our Care Professionals 

  • Clients’ Verdict: A resounding 100% of clients express their willingness to recommend Home Instead to others, a testament to the impact we have woven into countless lives.

  • Timeliness is Paramount:  97% of our Care Professionals arrive punctually, validating their commitment to valuing every moment of our clients’ time.

  • Responsiveness: The office team’s responsiveness to queries garners an impressive approval rate of 97%, reflecting a valuable client-office relationship.

But the true essence of Home Instead Epsom emerges in the voices of those we serve:

Andrew C, Son of Client, resonates the sentiment shared by countless families who have witnessed the invaluable service offered to their loved ones as he mentions, “I cannot emphasise enough how valuable the service given to my parents was and would definitely recommend Home Instead to others.”

Ann B, Daughter of Client, acknowledges the important role Home Instead Epsom plays in guiding families through the challenging journey of caregiving. “We could not have managed without the care and helpful guidance given to us in, at times, very stressful situations and we cannot praise their services highly enough. Thank you.”

Lynn H, Daughter of Client, weaves a touching narrative of newfound joy and independence, thanks to the warm companionship and unwavering support we provide, “Although mum was initially reluctant to have any extra support, once she agreed to try it she hasn’t looked back. She loves the chats and laughs she has with them. Although almost blind, she has been able to go out for lunch or a coffee with their support if she wishes, which has really improved her quality of life. This has also made a huge difference to me as I am able to relax and have some time for myself, I was at a loss to know where to start or who to choose. I’m so glad we found Home Instead, I wouldn’t hesitate to recommend them.”

Simon Burrowes, Operations manager – “Whilst our testimonials from clients are enough to get an understanding of the high level of care which we provide, the recognition we have received through awards further solidifies our reputation as being the best at what we do.”

For those aspiring to make a difference through caregiving, Home Instead Epsom offers a haven. With openings ranging from carer jobs and care assistant jobs to domiciliary work, this is a launchpad to a career fuelled by purpose.

If you are looking for the highest quality care for your loved one, click here to enquire today ,

Or if you are an aspiring Care Professional, reach out to Home Instead Epsom’s office team through this link to reach our recruitment page