Personal Care in Epsom & Dorking

Relationship-led and supportive Personal Care in Epsom & Dorking from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Epsom & Dorking Personal Care team, here to help every step of the way

Everyday routines like washing, getting dressed, or managing personal hygiene can become more difficult with age, but that doesn’t mean they should become a source of stress. These are private, often sensitive moments, and it’s natural to want support that feels respectful and dignified. At Home Instead Epsom and Mole Valley, our Outstanding-rated personal care is delivered with discretion and a deep understanding of what independence means to each person. For over 15 years, families in the area have trusted us to provide care at home that brings both comfort and confidence, helping your loved ones continue living in the place they know and love, while keeping personal routines manageable.

A smiling woman in green pours coffee for an elderly man at a table with a chessboard and flowers. Personal Care at Home Instead Epsom & Dorking

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Why Personal Care may be right for you

We understand that accepting personal care can feel like a big step, but with our person-centred approach, it can become a regular part of everyday life. Our support is designed to blend into your loved one’s routine without disrupting the independence they value. That might mean help getting up in the morning, assistance with bathing, toileting, or choosing clothes for the day ahead. We can also provide gentle reminders to take medication or help with preparing for bed in the evening. Each visit is delivered by a familiar care professional who understands what’s needed and takes time to do things the way your loved one prefers, always with kindness, privacy, and consistency.

A caregiver helps an elderly woman sit up in bed in a room with brick walls. Personal Care at Home Instead Epsom & Dorking

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Elderly man with crossed arms, wearing a green sweater, standing in a lush garden with tall greenery in the background. - Home Instead

We as a family found the carers and staff at Home Instead to be extremely helpful. I cannot emphasise enough how valuable the service given to my parents was and would definitely recommend Home Instead to others. 

Andrew C

Elderly woman with curly gray hair smiles warmly, wearing a white shirt and seated in a kitchen. - Home Instead

Home Instead has been providing services for my mother for over two years and I cannot praise them enough. As well as practical help, the visits are stimulating and a social highlight. I don’t know how we could have coped through the pandemic without them. The professionalism of the entire team is outstanding. 

Pat D

An older man smiling while sitting on a chair, holding a cane with both hands in a cozy, well-lit room. - Home Instead

I have been very impressed with the quality of service and efficiency of all aspects of Home Instead for well over a year. The Care Professional they provided, invariably the same one, was superb. My wife looked forward to her visits. The admin staff answered phone calls immediately, unusual in today’s world, and dealt with any questions promptly. I was 100% delighted with Home Instead. 

John C

Older woman with white hair and a necklace smiling at a younger man with dreadlocks, both are seated and talking. - Home Instead

First-rate care for my elderly mother enabled her to stay in her own home until her death, which is what she always wanted. Wonderfully empathetic and experienced carers who worked with her dementia with great understanding and sympathy. They never once let us down and I bless the day a friend recommended them.

Brendan G

Smiling elderly woman with curly white hair holding a green mug, wearing a colorful scarf, and sitting indoors. - Home Instead

Home Instead Epsom were extremely helpful and efficient when setting up the care we required. The care providers are friendly and reliable; they are very skilled, caring and imagination is given to the client and the service user.

VB (Wife of Client)

Tailored Personal Care in Epsom & Dorking

At Home Instead Epsom and Mole Valley, we know that personal care is just that, personal. That’s why we take great care in matching each client with a care professional who not only understands their needs but also helps them feel at ease. One client came to us feeling unsure about accepting help and often avoided leaving the house, particularly due to worries around using the toilet. But with regular support from her care professional, her confidence slowly returned. She now feels comfortable going out in public again, and the pair often enjoy a coffee and chat at Charlie and Ginger café. With the right support and the right person, even the most sensitive routines can become part of a life lived well.

Two women playing the piano, focused on sheet music, against a wooden wall background. Personal Care at Home Instead Epsom & Dorking

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
see how we can help

Get in touch

Trusted Personal Care from experienced home care professionals in Epsom & Dorking

Personal care is never just about ticking off a task list; it’s about improving someone’s quality of life in every aspect. Our team goes beyond the everyday, taking the time to understand each person and looking for ways to make a genuine difference. Jackie, one of our care professionals, is a perfect example. As well as supporting clients at home, she helps run the Reminiscence Café at the Fairfield Centre, creating a warm, welcoming space for those living with memory loss. Like many in our team, Jackie says it’s the chance to bring comfort and connection into someone’s day that makes the job so rewarding. It’s this dedication that shapes the way we deliver personal care and how we help your loved ones feel their best while living at home.

A woman in a green top smiles at an elderly woman in a purple sweater during a conversation at a table. Personal Care at Home Instead Epsom & Dorking

Additional support and activities in Epsom & Dorking

Our support doesn’t end at home; we believe that good personal care should build confidence to enjoy life beyond it, and we actively encourage clients to stay connected with their community through inclusive, age-friendly activities. We often support visits to the Rainbow Leisure Centre in Epsom, where older adults can participate in gentle exercise classes designed to promote strength, balance, and overall well-being. For those who enjoy creativity, the Conquest Art group at Christ Church in Ewell offers a welcoming space, regardless of experience. Whether we’re helping someone get ready to attend or simply offering reassurance to take that first step, our care is all about supporting a fuller life, both inside and outside the home.

A man with a cane and a woman walk and talk near a post office, both wearing jackets on a cloudy day. Personal Care at Home Instead Epsom & Dorking

FAQs

Reach out and talk to the Epsom & Dorking team today

Enable your loved ones to continue to live their life with the support of the Epsom & Dorking team. If you would like more information about our high quality Personal Care service, please call us on 01372 741544, or fill out the form below.

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