Home Care in Epsom & Dorking
Relationship-led and supportive Home Care in Epsom & Dorking from compassionate and experienced home care professionals.
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The Epsom & Dorking Home Care team, here to help every step of the way
In Surrey, one in three adults over the age of 65 is estimated to fall in their homes at least once a year, often due to avoidable risks. These falls are a leading cause of hospital admissions, but with the right support in place, they can be prevented. At Home Instead Epsom and Mole Valley, we provide award-winning home care for older adults who want to continue enjoying life in the comfort of their own home: safely, independently, and with peace of mind. We consistently deliver high-quality, relationship-led care, and we’re proud to have been rated Outstanding by the CQC for 8 years. Whether you need support once a week or every day, we’re here to help you stay where you love, without compromising on quality of life.

Get in touch today to
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Get in touch Why Home Care may be right for you
We know that many families in and around Epsom aren’t sure when the ‘right time’ for home care is, or what it really involves. But starting early can make a big difference. Our care can start with something simple, such as preparing a warm meal or offering a gentle reminder to take medication. It could also be having someone pop in for a cup of tea and joining a stroll through Epsom Common or Roseberry Park. Even just a few hours a week can help your loved one get used to the idea of support, while giving us the chance to spot early changes in their needs. When you’re ready, we’ll build a care plan that suits your family and match you with a care professional who feels like the right fit. That way, everything feels natural, not rushed.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

We as a family found the carers and staff at Home Instead to be extremely helpful. I cannot emphasise enough how valuable the service given to my parents was and would definitely recommend Home Instead to others.
Andrew C

Home Instead has been providing services for my mother for over two years and I cannot praise them enough. As well as practical help, the visits are stimulating and a social highlight. I don’t know how we could have coped through the pandemic without them. The professionalism of the entire team is outstanding.
Pat D

I have been very impressed with the quality of service and efficiency of all aspects of Home Instead for well over a year. The Care Professional they provided, invariably the same one, was superb. My wife looked forward to her visits. The admin staff answered phone calls immediately, unusual in today’s world, and dealt with any questions promptly. I was 100% delighted with Home Instead.
John C

First-rate care for my elderly mother enabled her to stay in her own home until her death, which is what she always wanted. Wonderfully empathetic and experienced carers who worked with her dementia with great understanding and sympathy. They never once let us down and I bless the day a friend recommended them.
Brendan G

Home Instead Epsom were extremely helpful and efficient when setting up the care we required. The care providers are friendly and reliable; they are very skilled, caring and imagination is given to the client and the service user.
VB (Wife of Client)
Tailored Home Care in Epsom & Dorking
What makes the biggest difference isn’t always the task at hand; it’s the connection. At Home Instead Epsom and Mole Valley, our home care is just as much about feeling seen and valued as it is about day-to-day support. For example, one family reached out to us asking for a weekly visit to help their mum unpack the Sainsbury’s food shop. During those visits, something lovely happened: she and her care professional forged a friendship. Now they meet several times a week, going out shopping and to Gail’s for coffee, helping Mum get out and about more. This is what our relationship-led care is all about: helping older adults feel like themselves again, in the comfort of the place they know best.

Get in touch today to
see how we can help
Get in touch Trusted Home Care from experienced home care professionals in Epsom & Dorking
We’re proud to be a team that genuinely cares, both in the homes we visit and in the wider Epsom and Mole Valley community. For 15 years, we’ve been transforming the way care is delivered at home, always focusing on dignity, connection and trust. You can read more about our journey here. Our care professionals go above and beyond every day. Jackie, for example, not only supports her clients at home but also helps run the Reminiscence Café at the Fairfield Centre in Leatherhead, creating a welcoming space for those living with memory loss. It’s this dedication that defines our team and gives families the confidence that their loved ones are in safe, trusted hands.

Additional support and activities in Epsom & Dorking
Our commitment to care extends far beyond day-to-day support: we’re passionate about helping clients stay active, connected, and part of their local community. In Epsom, we’re fortunate to have a range of age-friendly opportunities on our doorstep, and we love taking advantage of them with our clients. The Rainbow Leisure Centre offers seated exercise, strength and balance, and low-impact movement classes specifically designed for older adults. Many of our clients also enjoy joining knit and natter groups at the Mayfield Lavender Glasshouse Café. Whether it’s staying physically active or enjoying a chat with others in the area, we’re here to help your loved ones live well on their own terms.

FAQs
- Which towns and postcodes do the Epsom & Dorking team service?
Our office provides care for people at home in the following areas:
Ewell, Epsom, Leatherhead, Chessington, Dorking, Ashtead, West Ewell, Banstead, Clarendon Park, Fetcham, Nork, Burgh Heath, Tadworth, Great Bookham, Oxshott, Manor Park, Little Bookham, Brockham, North Holmwood, Lower Kingswood, Walton On The Hill, Tattenham Corner, Langley Vale, Stoneleigh, The Wells, Newdigate, South Holmwood, Westhumble, Beare Green, Ockley, Headley, Sutton Abinger, Betchworth, Walliswood, Mickleham, Stonebridge, Givons Grove, Buckland, Forest Green, Parkgate, Mid Holmwood, Abinger Hammer, Broadmoor, Wotton, Holmbury St Mary, Dogkennel Green, Hook, Margery, Paynes Green, Okewood Hill, Holmwood Corner, Strood Green, Capel, Mayes Green, Westcott, Blackbrook, Woodcote, Coldharbour, Kingswood, Cudworth, Friday Street, Lower Ashtead, Ashtead Park, Pixham, Box Hill Village, Abinger, Vale Farm, Brockham Park, Clark's Green, Birds Hill Estate, Malden Rushett, Betchets Green, Henfold, Seaman's Green, Heathcockham
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
KT17 1, KT17 2, KT17 3, KT17 4, KT18 5, KT18 6, KT18 7, KT19 0, KT19 7, KT19 8, KT19 9, KT20 5, KT20 6, KT20 7, KT21 1, KT21 2, KT22 0, KT22 7, KT22 8, KT22 9, KT23 3, KT23 4, KT9 1, KT9 2, RH3 7, RH4 1, RH4 2, RH4 3, RH5 4, RH5 5, RH5 6, SM7 1, SM7 2
Search here if you cannot see your town or postcode - Is Home Instead Epsom & Dorking a locally owned home care organisation?
Home Instead Epsom & Dorking is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What is domiciliary care?
Domiciliary care, also known as home care, refers to a range of supportive services provided to individuals who require assistance with daily activities but wish to remain in the comfort and familiarity of their own homes. This type of care is tailored to the specific needs of each person and can include tasks such as personal assistance, meal preparation, companionship, and even light housekeeping. Domiciliary care allows the elderly to maintain a degree of independence while receiving the necessary support to lead a fulfilling and safe life at home, with peace of mind for their loved ones knowing that they have support.
Discover More - Why choose domiciliary care?
Domiciliary care allows elderly people to remain at home in a familiar environment – boosting wellbeing and happiness – while promoting independence and autonomy, providing personalised and family-involved care, being cost-effective compared to institutional options like care homes, reducing lifestyle disruption and helping to maintain routines. All these things can contribute to better emotional and mental wellbeing, but also provide peace of mind to elderly individuals and their families. The decision to opt for domiciliary care depends on individual needs and circumstances, with many of the advantages stemming from its tailored, in-home support.
- How does domiciliary care help?
Domiciliary care provides valuable support to elderly people by offering a range of services tailored to their needs that are delivered within the comfort of their own homes. These services can include assistance with daily activities such as personal hygiene, grooming, dressing, and medication management. Care Professionals can aid in meal preparation, ensure proper nutrition, and help with mobility. Companionship and social interaction are also crucial components, addressing feelings of isolation and loneliness.
It is also a great way to enhance the safety of elderly people at home, reducing the risk of falls and accidents through monitoring and support. Household tasks like cleaning and laundry can be managed too, alleviating more stress. All of these types of help together means that domiciliary care promotes independence, enhances quality of life, and provides a sense of well-being and security for elderly people who may have difficulty managing on their own.
- How much is domiciliary care?
The cost of domiciliary care can vary widely depending on factors such as the level of care needed, the number of hours of care required, the geographic location, and the specific services provided. Generally, domiciliary care costs are broken down into hourly rates, and the total expense can accumulate over time. Domiciliary care can often be more affordable than moving to a care facility, but it’s essential to research and understand the costs of services covered by the fees to make the right choices for yourself or your loved ones.
- Is domiciliary care good value/cost effective?
Domiciliary care can often provide very good value and be highly cost-effective, especially when compared to the expenses associated with moving into a care home or similar residential facility. While the exact costs depend on individual needs and location, receiving personalised care in the comfort of home can be more affordable and efficient in terms of both financial investment and comparative wellbeing. Having care and support delivered at home allows seniors to maintain their independence, avoid the costs associated with residential care, and receive tailored assistance that can enhance their quality of life. However, it’s important to thoroughly assess the specific services, rates, and available funding options to make an informed decision about the cost-effectiveness of domiciliary care for your specific situation.
- How is domiciliary care funded?
Domiciliary care can be funded through several avenues. Private payments allow individuals and/or their families to cover costs directly, while long-term care insurance policies may also provide coverage to help. Government support is available through programs like the National Health Service (NHS) and local authorities, which offer assistance based on care needs and financial circumstances. Veterans may access funding through veterans’ benefits, and charitable organisations or grants can provide additional financial aid. Both personal budgets and direct payments are generally offered by local authorities, giving people more direct control over how to fund care services. Navigating these funding options usually entails meeting eligibility criteria, and selecting the best-suited avenues for the financial and care requirements you or your loved ones have.
- Who might use a domiciliary care service?
Domiciliary care services are sought by all kinds of people who require support to maintain their independence and wellbeing as they age, or to help ease back into a routine at home after surgery or in the case of long term illness. Family caregivers seeking respite and support also often welcome at-home support to help with managing long term care, and it can be highly beneficial to elderly people who may feel isolated or lonely, as Care Professionals provide companionship and social interaction. Anyone in need of personalised assistance and support with daily activities within the comfort of their own home can benefit from some form of domiciliary care.
- What is the role of a domiciliary care worker?
A domiciliary care worker’s role involves providing tailored support to seniors within their homes. Workers assist with personal care tasks like bathing and grooming, aid in mobility, prepare nutritious meals, offer companionship, manage medications, perform light housekeeping, provide transportation, and monitor health conditions. Their responsibilities extend to emotional support, safety awareness, documentation, and collaboration with healthcare professionals. By promoting independence and well-being, Care Professionals providing domiciliary care play a crucial role in helping the elderly to maintain a comfortable and fulfilling lifestyle within their own homes rather than needing to be taken into a residential facility.
- What is the difference between domiciliary care and residential care?
Domiciliary care, or home care, offers personalised support within an individual’s own residence, encompassing tasks like personal care and companionship. It allows seniors to remain at home while receiving the necessary assistance. In contrast, residential care involves relocating individuals to specialised facilities such as assisted living or nursing homes, where they receive around-the-clock care, including help with personal needs, meals, and medical requirements. The decision between these options hinges on someone’s particular care needs and their preference for staying at home or transitioning to a residential care facility.
- What domiciliary care services can you provide?
At Home Instead, we provide a comprehensive range of domiciliary care services designed to help elderly adults maintain their independence and comfort within their own homes. Our offerings vary by location but typically include essential services such as companionship, where our Care Professionals engage in conversations, games, and outings, and provide emotional support. Personal care services encompass assistance with daily activities like bathing, grooming, and mobility support. Day care services offer companionship and engagement during the day, while our home help and housekeeping assistance ensure a clean and organised living environment. Overnight care, respite care, and other specialised services are available to meet unique needs. Contact your local Home Instead office to learn more about our tailored domiciliary care options.
Reach out and talk to the Epsom & Dorking team today
Enable your loved ones to continue to live their life with the support of the Epsom & Dorking team. If you would like more information about our high quality Home Care service, please call us on 01372 741544, or fill out the form below.

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