CQC Outstanding


Client Enquiries: care.telford@homeinstead.co.uk 

Thanks to an amazing team of dedicated hardworking individuals we have been recognised as offering OUTSTANDING care, by the CQC, here in Telford, Bridgnorth, Market Drayton and Newport Shropshire, click on the link below to read our inspection report and find out why we are the only social care company in Shropshire to be OUTSTANDING


 They say time flies when you're having fun, in that case the last Eight years have been an absolute blast!


In 2010 My wife Jenny and I Started Home Instead Telford, Bridgnorth, Market Drayton and Newport with the overwhelming desire to make a difference to people in a positive way.

In 2010 it was hard to educate those in the know in the Telford, Bridgnorth, Market Drayton and Newport that there is a real alternative to traditional, task focused care delivered as fast as possible. Our Business Model was simple, to Support People the way they wanted by helping them understand that care based on Companionship, Trust and Friendship is the way forward and that people and families now had a real choice.

What we do isn't hard or complicated, it’s just about being there when we are needed and doing what we have been asked to do. With no calls less than an hour, your loved one and our CAREGiver have the time to get to know each other and build a lasting relationship. Many of our CAREGivers are seen as friends by their clients and their families.

Our CAREGivers are an amazing group of people, aged from 21-76, from a wide range of backgrounds and with many different experiences and personalities, they are the lifeblood of Home Instead and we are proud to say we now have over 75 people working with us.

In the last 9 years our reputation locally has grown immensely. Families, individuals and professionals come to us because they want the very best care for their loved one, they are not prepared to compromise on this and neither are we. This has resulted in us achieving an OUTSTANDING rating with the CQC, becoming the first Home Care Company in Shropshire to achieve this. We have also been awarded a top 20 award for the Entire West Midlands by HomeCare.co.uk making us number one across both Shropshire and Telford, thanks to the fantastic reviews from our clients and relatives.

Many of Our clients have been diagnosed with dementia or are showing early signs of dementia. We have experienced first-hand the joy that those effected by dementia can continue to experience, and at no time is the expression 'living in the moment' so applicable. With the right support there is no reason why a person with dementia cannot continue to live in their own home, safe and well. Our aim over the next five years is to raise the profile of supporting those effected by dementia, with both practical and emotional support, so that they can not only live in their own home but can continue to be a part of our community for a long as they wish.

We are so excited about the next 9 years, meeting more wonderful clients, developing more amazing CAREGivers and really changing the face of ageing, particularly for those living with dementia.

We have a number of on-line brochures available, to give you or your family member a little more information about the services we offer. Just click on the link below to find out more: 

  1. Client Care Brochure

To read our reviews or even leave one yourself please visit our Google page


living Wage accreditation
Best Employer In Care 5 star Award
Top 20 home care awards