The Third Stair

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Outstanding Home Care in Telford, Bridgnorth, Market Drayton & Newport

 independence for your loved one, peace of mind for you

call 01952 476720 to find out more 

As lockdown is slowly easing for many in our community,  we understand that this continues to be an extremely worrying time for many families, particularly those with older relatives. You may have been able to be there for your family over the last few months but are now returning to work, perhaps your loved one was supported by volunteer services that are no longer operating, or your loved family member is struggling to cope by themselves. You need someone else to help but are concerned about keeping your loved one safe. The whole team at Home Instead Telford, Newport, Market Drayton and Bridgnorth are fully committed to ensuring that we continue to deliver the highest possible care and support during these challenging times and the safety of all our staff and clients is at the heart of everything we do.  

All of our Caregivers, and office team, are fully trained in infection control and we are following the Government’s guidance on delivering home care, to ensure that we are minimising the risk of spreading any illness, while still providing our vital services to clients so that they can live safe and well in their own home.

By enabling loved ones to continue living safe and well in their own homes, we give you peace of mind, trusting in a service that has your family at the heart of everything we do. Not all care is created equal, and we passionately believe that care centred around an individual’s choices and wishes, with the same Caregiver, who arrives on time and knows exactly what their client wants and needs, is the only way forward. As co-owner Jenny says, ‘our visits are a minimum of one hour, which is very important so that we have plenty of time to not only carry out any required tasks but also to provide friendship and support, which at this moment in time is crucial. ’

Our goal is to promote and enable independence for your loved one and no ask is too small. From hoovering, preparing healthy, nutritious meals to offering a gentle guiding hand with washing and dressing, flexibility is key, and our Caregivers are carefully chosen for their values and compassion. 

With over 10 years experience we are the experts in delivering high quality care and we can walk you through every step of the way, you are not alone, and together we can keep your loved one safe and well. 

Call Katey and the care team now on 01952 476720 to find out more, or email Katey directly


''Caregivers are kind, considerate and respectful; everything you could wish for. The team is golden.” ’’

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