Personal Care in Darlington & Northallerton

Relationship-led and supportive Personal Care in Darlington & Northallerton from compassionate and experienced home care professionals.

Enquire about care
An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead

Highest regulatory ratings

Care for 18,000+ older people

Recommended by 95% of our clients

10,000 trained Care Professionals

Homecare.co.uk rating 9.6/10

Highest regulatory ratings

Care for 18,000+ older people

Recommended by 95% of our clients

10,000 trained Care Professionals

Homecare.co.uk rating 9.6/10

The Darlington & Northallerton Personal Care team, here to help every step of the way

We provide personal care in Darlington, Northallerton, Richmond in North Yorkshire, Barnard Castle and surrounding communities. Personal care means offering gentle support with those intimate, everyday routines that can become more difficult as we age — getting washed and dressed, taking a bath or shower, brushing hair, or managing continence care.  We understand this can feel difficult to talk about, but it’s a natural part of growing older, and we always approach it with dignity, kindness and respect. Our local team of Care Professionals are employed by us and receive specialist training in personal care, covering everything from safe moving and handling to communication, dignity, and how to support someone with patience and understanding.

A caregiver helps an elderly woman sit up in bed in a room with brick walls. Personal Care at Home Instead Darlington & Northallerton
Award certificate
Award certificate

Get in touch today to
see how we can help

Get in touch

Why Personal Care may be right for you

Continuity matters enormously when it comes to personal care. We match clients with the same Care Professional or a small, consistent team, so your loved one isn’t having to get used to new carers each week. This means the Care Professional learns exactly how mum likes her hair done, which outfit dad prefers, or the particular way someone feels most comfortable during a shower. That familiarity builds trust, and it means personal care feels less clinical and more like being looked after by someone who genuinely knows and cares about you. Our Care Professionals are trained to notice small changes too – in mobility, skin condition, or mood – and we’ll alert families if we spot anything that needs attention.

A woman in a green top smiles while sitting across from an older person in a blue top. Personal Care at Home Instead Darlington & Northallerton

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Personal Care in Darlington & Northallerton

Families consistently tell us how much this thoughtful, unhurried approach matters. One relative wrote on homecare.co.uk how Care Professionals “take an active interest in Mum’s wellbeing and have a lot of laughs with her along the way,” adding that they “treat Mum with dignity” throughout every visit. Another daughter shared that her mum received care where “nothing was too much trouble” and praised the “excellent service” where her mum was “treated with care and dignity at all times.” A client recovering from surgery described how she “looked forward to my carer coming in the morning to help me get up and shower,” adding that “having my hair dried was an added bonus” and that some Care Professionals were “extra caring and thoughtful and very hardworking.”

Two women playing the piano, focused on sheet music, against a wooden wall background. Personal Care at Home Instead Darlington & Northallerton

Our Partners

Alzheimers SocietyParkinsons UKHomecare-AssociationBritish Franchise Association
View All

Get in touch today to
see how we can help

Get in touch

Trusted Personal Care from experienced home care professionals in Darlington & Northallerton

Our Darlington and Northallerton team has over a decade of experience providing personal care locally. Every Care Professional we employ completes in-depth training before working with clients, covering not just practical skills but how to preserve dignity, communicate sensitively, and adapt to each person’s preferences and needs. This training includes safe moving and handling, supporting clients with varying mobility levels, continence care, and understanding how conditions like dementia or Parkinson’s can affect personal care routines. Being local means we understand how to best support each client – we have relationships with local GP practices, work closely with district nurses, and have established relationships with community healthcare teams. This means personal care is delivered as part of joined-up support, not in isolation.

Woman in green hoodie smiling at elderly woman in gray coat holding a puzzle magazine, outside a building. Personal Care at Home Instead Darlington & Northallerton

Additional support and activities in Darlington & Northallerton

Our relationships with local GPs, pharmacists and healthcare providers across Darlington, Northallerton, Richmond in Northyorkshire, Barnard Castle and surrounding areas mean personal care fits into a broader picture of your loved one’s wellbeing. If a district nurse needs to visit, medications need reviewing, or additional medical support is required, our office team can coordinate that smoothly. Beyond providing care, we’re also active in the community – running frequent scam awareness talks organised by our director,  and the Memory Lane Activity Cafe at The Salvation Army and supporting Dementia Friendly Darlington. Our Care Professionals can help clients stay connected to local life, whether that’s visits to the Hippodrome Theatre’s dementia-friendly performances or maintaining routines that are vital to maintaining independence.

Elderly woman and younger woman tending to potted plants in a kitchen setting. Personal Care at Home Instead Darlington & Northallerton

FAQs

  • Which towns and postcodes do the Darlington & Northallerton team service?

  • Is Home Instead Darlington & Northallerton a locally owned home care organisation?

  • What is personal care assistance?

  • What are the benefits of personal care assistance?

  • Why choose personal care assistance at home?

  • How will I know who is providing my care?

  • Will I have the same Care Professional?

  • How do I know my Care Professional is competent?

  • Reach out and talk to the Darlington & Northallerton team today

    Enable your loved ones to continue to live their life with the support of the Darlington & Northallerton team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01325 467833, or fill out the form below.

    Enquire Now
    local home care - reach out

    Become a Care Professional today

    Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
    Is caregiving for me?Join our team
    local office recruitment CTA