Relationship-led and supportive Personal Care in Darlington & Northallerton from compassionate and experienced home care professionals.

Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
We provide personal care in Darlington, Northallerton, Richmond in North Yorkshire, Barnard Castle and surrounding communities. Personal care means offering gentle support with those intimate, everyday routines that can become more difficult as we age — getting washed and dressed, taking a bath or shower, brushing hair, or managing continence care. We understand this can feel difficult to talk about, but it’s a natural part of growing older, and we always approach it with dignity, kindness and respect. Our local team of Care Professionals are employed by us and receive specialist training in personal care, covering everything from safe moving and handling to communication, dignity, and how to support someone with patience and understanding.



Get in touch today to
see how we can help
Continuity matters enormously when it comes to personal care. We match clients with the same Care Professional or a small, consistent team, so your loved one isn’t having to get used to new carers each week. This means the Care Professional learns exactly how mum likes her hair done, which outfit dad prefers, or the particular way someone feels most comfortable during a shower. That familiarity builds trust, and it means personal care feels less clinical and more like being looked after by someone who genuinely knows and cares about you. Our Care Professionals are trained to notice small changes too – in mobility, skin condition, or mood – and we’ll alert families if we spot anything that needs attention.

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Families consistently tell us how much this thoughtful, unhurried approach matters. One relative wrote on homecare.co.uk how Care Professionals “take an active interest in Mum’s wellbeing and have a lot of laughs with her along the way,” adding that they “treat Mum with dignity” throughout every visit. Another daughter shared that her mum received care where “nothing was too much trouble” and praised the “excellent service” where her mum was “treated with care and dignity at all times.” A client recovering from surgery described how she “looked forward to my carer coming in the morning to help me get up and shower,” adding that “having my hair dried was an added bonus” and that some Care Professionals were “extra caring and thoughtful and very hardworking.”

Get in touch today to
see how we can help
Our Darlington and Northallerton team has over a decade of experience providing personal care locally. Every Care Professional we employ completes in-depth training before working with clients, covering not just practical skills but how to preserve dignity, communicate sensitively, and adapt to each person’s preferences and needs. This training includes safe moving and handling, supporting clients with varying mobility levels, continence care, and understanding how conditions like dementia or Parkinson’s can affect personal care routines. Being local means we understand how to best support each client – we have relationships with local GP practices, work closely with district nurses, and have established relationships with community healthcare teams. This means personal care is delivered as part of joined-up support, not in isolation.

Our relationships with local GPs, pharmacists and healthcare providers across Darlington, Northallerton, Richmond in Northyorkshire, Barnard Castle and surrounding areas mean personal care fits into a broader picture of your loved one’s wellbeing. If a district nurse needs to visit, medications need reviewing, or additional medical support is required, our office team can coordinate that smoothly. Beyond providing care, we’re also active in the community – running frequent scam awareness talks organised by our director, and the Memory Lane Activity Cafe at The Salvation Army and supporting Dementia Friendly Darlington. Our Care Professionals can help clients stay connected to local life, whether that’s visits to the Hippodrome Theatre’s dementia-friendly performances or maintaining routines that are vital to maintaining independence.

FAQs
Our office provides care for people at home in the following areas:
Eastbourne, Darlington, Denton, Northallerton, Catterick Garrison, Branksome, Holgate, Richmond, Barnard Castle, Harrowgate Hill, Bedale, Cockerton, Fremington, Firthmoor, Colburn, Whinfield, Middleton St George, Romanby, Newton le Willows, Catterick, Hurworth-on-Tees, Skerne Park, Hummersknott, Leeming, Leyburn, Hipswell, Ingleton, Brompton-on-Swale, Pierremont, Skelton, Red Hall, Hurst, Foxton, Staindrop, Gainford, Leeming Bar, Faverdale, Barningham, Albert Hill, Hawes, Middleham, Rise Carr, Morton-on-Swale, Middleton Tyas, Worton, Carlton, Carlton, Melsonby, Osmotherley, Sadberge, North Cowton, Scorton, Great Crakehall, Snape, East Cowton, Cotherstone, Scotton, Reeth, Swainby, Appleton Wiske, Merrybent, Harmby, Kirklington, Bainbridge, Scruton, Tunstall, Skeeby, Gilling West, Askrigg, Bowes, Neasham, Croft-on-Tees, Hilton, Kirkby Fleetham, Aldbrough St John, Redmire, Ingleby Arncliffe, Stainton Grove, Burneston, Barton, South Otterington, Eppleby, West Witton, Beaumont Hill, Bank Top, East Harlsey, Great Smeaton, Dalton-on-Tees, Manfield, Carthorpe, Welbury, Patrick Brompton, West Burton, Deighton, Ravensworth, Low Coniscliffe, Potto, West Rounton, High Coniscliffe, Spennithorne, Aysgarth, Carperby, Hudswell, Yafforth, Danby Wiske, Exelby, Finghall, Coatham Mundeville, Blackwell, Boldron, Newby Wiske, Romaldkirk, Stainton, Constable Burton, Stainton, Thornborough, Lartington, Brafferton, Bolam, Hackforth, East Witton, Cleasby, Thrintoft, Gunnerside, East Layton, Gayles, Ellerton-on-Swale, Nosterfield, Wensley, Stapleton, Kirby Sigston, Sutton Howgrave, Great Langton, Healaugh, East Rounton, Streetlam, Ovington, Ainderby Steeple, Marrick, Hornby, Hornby, Whashton, Langton, South Cleatlam, Forcett, Langthwaite, Thornton Rust, Burtersett, Arrathorne, Oak Tree, Newbiggin, Newbiggin, Bullamoor, Camp Hill, Summerhouse, Great Burdon, Piercebridge, Little Fencote, Easby, Kinninvie, Winston, Hutton Magna, Caldwell, Great Fencote, Grinton, Uckerby, Cleatlam, Well, Greta Bridge, Thoralby, Walworth, Newton Morrell, Barmpton, West Layton, Sedbusk, Kirby Hill, Strands, Moulton, Langthorne, Westwick, Hunton, Marske, Birkby, Low Row, West Scrafton, Agglethorpe, Melmerby, Hury, Over Dinsdale, Thimbleby, North Otterington, Gilmonby, Castle Bolton, Bolton-on-Swale, Warlaby, Barden, Appersett, Muker, Lovesome Hill, Washfold, Whitwell, Eryholme, Little Langton, Winton, Whaw, Little Newsham, Burrill, East Hauxwell, Ellerbeck, Heathwaite, Marsett, Headlam, Little Smeaton, Carlbury, Newsham, Archdeacon Newton, Wackerfield, Walworth Gate, Horsehouse, Gatenby, Hardraw, Brignall, Dalton, Brompton, Swinithwaite, Scargill, Girsby, Simonstone, Satron, East Appleton, Thwaite, Thwaite, Killerby, Woodhall, Firby, Crackpot, Caldbergh, Downholme, Low Dinsdale, Hunderthwaite, Deepdale, Ivelet, Countersett, Whorlton, Whorlton, Arkle Town, West Stonesdale, Keld, Booze, Theakston, Cotterdale, Stalling Busk, Nappa Scar, Newton Ketton, Morton Tinmouth, Hutton Bonville, Gammersgill, Angram, Braidley, Arkleside, Woodale, Cubeck, Swineside, Burtree Gate, Haughton Le Skerne, Hopetown, Brough With St Giles, Startforth, Coverham, Middleton One Row, Baldersdale, Little Crakehall, Ingleby Cross, Thornton le Beans, Thornton le Moor, Preston under Scar, Gayle, Aiskew, Helm, St Martins House, Slack Hills, High Sockburn, South Ellerton, Marrick Park, Hutton Hang, West Hauxwell, Garriston, Low Bolton, Blades, Kearton, Clack, Ravenseat, Houghton le Side, Newbiggin West, Helwith, Thwaite Holme, Bay House Farm, Cogden Hall, Jenny Hill, Carpley Green, Kidstones, Harrowgate Village, Aysgarth Falls, Catterick Bridge, Brompton Lakes, Forest, Fossdale, Skeeby Grange, Cedar Lodge, Thornberry, Westholme Hall, Alwent, South Thorpe, The Warrens, Dalton Gates, Whashton Green, Stanwick St John, Kiplin, Atley Hill, Hewitson Hill Cottages, Wood Hall, Langdale, Low Eskeleth, Landmoth, Walburn Hall
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
DL6 1, DL1 5, DL1 2, DL8 4, DL2 1, DL10 4, DL3 0, DL1 3, DL9 4, DL3 8, DL8 2, DL3 9, DL1 4, DL1 1, DL7 9, DL8 3, DL9 3, DL3 6, DL2 3, DL10 7, DL12 8, DL3 7, DL7 8, DL8 5, DL6 2, DL10 6, DL7 0, DL11 6, DL8 1, DL10 5, DL6 3, DL11 7, DL2 2, DL12 9
Home Instead Darlington & Northallerton is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Darlington & Northallerton team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01325 467833, or fill out the form below.

