Relationship-led and supportive Home Care in Darlington & Northallerton from compassionate and experienced home care professionals.

Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
Highest regulatory ratings
Care for 18,000+ older people
Recommended by 95% of our clients
10,000 trained Care Professionals
Homecare.co.uk rating 9.6/10
We’ve supported clients across Darlington, Northallerton, Richmond in North Yorkshire, and Barnard Castle for over a decade, building trust through care that’s genuinely personal and of the highest quality. Every situation is different – some people need help recovering after hospital, others are managing conditions like dementia or Parkinson’s, and many simply want reliable companionship and a hand with daily tasks. What brings families to us is often word of mouth, though our CQC ‘Good’ rating, Top 20 recognition on homecare.co.uk, and our director’s Darlington Borough Council Stronger Communities Award certainly help. What keeps them with us is simpler: Care Professionals who show up reliably, take proper time, and genuinely care. Our team knows the local area well and our office team is based in Darlington to ensure seamless support for our Care Professionals and clients.



Get in touch today to
see how we can help
Our home care visits last at least an hour, giving quality time to help with what’s needed and build a strong relationship with every client. We thoughtfully match Care Professionals, considering personality and interests, and you’ll see the same familiar faces each time. This consistency makes a real difference and our clients tell us that our support feels more like a family member visiting than just a carer. Unlike many care providers, our Care Professionals don’t wear uniforms, so whether helping at home or accompanying someone to Strikes Garden Centre in Northallerton or Betty’s Tea Rooms, it feels relaxed and comfortable – more like spending time with a trusted friend than receiving care.One daughter of a client we supported shared on homecare.co.uk how her mum “was reluctant to accept help” at first, but after careful introduction by our care manager, “is very happy now.” The Care Professional was “matched carefully to my mum’s needs, personality and even grew up in the area where my mum lives, so they have a lot in common and have become friends very quickly.” Another family valued knowing their loved one had “always the same carers who genuinely cared,” adding that the consistency meant visits were something to look forward to. We’re also active locally – co-hosting the Memory Lane Activity Cafe monthly at The Salvation Army in Darlington and establishing Take A Seat in Richmond in North Yorkshire, which encourages local businesses to offer resting points.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
One daughter of a client we supported shared on homecare.co.uk how her mum “was reluctant to accept help” at first, but after careful introduction by our care manager, “is very happy now.” The Care Professional was “matched carefully to my mum’s needs, personality and even grew up in the area where my mum lives, so they have a lot in common and have become friends very quickly.” Another family valued knowing their loved one had “always the same carers who genuinely cared,” adding that the consistency meant visits were something to look forward to. We’re also active locally – co-hosting the Memory Lane Activity Cafe monthly at The Salvation Army in Darlington and establishing Take A Seat in Richmond in North Yorkshire, which encourages local businesses to offer resting points.

Get in touch today to
see how we can help
Our Darlington and Northallerton team has been supporting families locally for over a decade, and that depth of experience shows in how well we understand what matters here. Being local means we know the area and have strong relationships with various healthcare providers including GPs, district nurses and pharmacists. This local knowledge helps our Care Professionals provide support that genuinely fits into your loved one’s life. Every Care Professional completes comprehensive training before their first visit, covering everything from personal care to specialist dementia support. It’s this combination of thorough training and genuine local understanding that means families can feel confident their loved one is in capable, caring hands.

We run the Memory Lane Activity Cafe monthly at The Salvation Army Citadel – a friendly gathering with games, arts and crafts, music and companionship. Our Director and our Community Engagement Officer are both active members of the Steering Group for Dementia Friendly Darlington, helping make the town more inclusive for those living with dementia, and our Director serves as a board member for Healthwatch Darlington. We frequently arrange scam awareness talks and we created the WOW Guide – a directory of regular activities for older adults in Darlington – and coordinate the annual Be A Santa gift collection supporting those who might otherwise go without at Christmas. These community connections mean our Care Professionals can help clients stay engaged with local life, from visits to Bowes Museum in Barnard Castle to the Hippodrome Theatre’s dementia-friendly performances.

FAQs
Our office provides care for people at home in the following areas:
Eastbourne, Darlington, Denton, Northallerton, Catterick Garrison, Branksome, Holgate, Richmond, Barnard Castle, Harrowgate Hill, Bedale, Cockerton, Fremington, Firthmoor, Colburn, Whinfield, Middleton St George, Romanby, Newton le Willows, Catterick, Hurworth-on-Tees, Skerne Park, Hummersknott, Leeming, Leyburn, Hipswell, Ingleton, Brompton-on-Swale, Pierremont, Skelton, Red Hall, Hurst, Foxton, Staindrop, Gainford, Leeming Bar, Faverdale, Barningham, Albert Hill, Hawes, Middleham, Rise Carr, Morton-on-Swale, Middleton Tyas, Worton, Carlton, Carlton, Melsonby, Osmotherley, Sadberge, North Cowton, Scorton, Great Crakehall, Snape, East Cowton, Cotherstone, Scotton, Reeth, Swainby, Appleton Wiske, Merrybent, Harmby, Kirklington, Bainbridge, Scruton, Tunstall, Skeeby, Gilling West, Askrigg, Bowes, Neasham, Croft-on-Tees, Hilton, Kirkby Fleetham, Aldbrough St John, Redmire, Ingleby Arncliffe, Stainton Grove, Burneston, Barton, South Otterington, Eppleby, West Witton, Beaumont Hill, Bank Top, East Harlsey, Great Smeaton, Dalton-on-Tees, Manfield, Carthorpe, Welbury, Patrick Brompton, West Burton, Deighton, Ravensworth, Low Coniscliffe, Potto, West Rounton, High Coniscliffe, Spennithorne, Aysgarth, Carperby, Hudswell, Yafforth, Danby Wiske, Exelby, Finghall, Coatham Mundeville, Blackwell, Boldron, Newby Wiske, Romaldkirk, Stainton, Constable Burton, Stainton, Thornborough, Lartington, Brafferton, Bolam, Hackforth, East Witton, Cleasby, Thrintoft, Gunnerside, East Layton, Gayles, Ellerton-on-Swale, Nosterfield, Wensley, Stapleton, Kirby Sigston, Sutton Howgrave, Great Langton, Healaugh, East Rounton, Streetlam, Ovington, Ainderby Steeple, Marrick, Hornby, Hornby, Whashton, Langton, South Cleatlam, Forcett, Langthwaite, Thornton Rust, Burtersett, Arrathorne, Oak Tree, Newbiggin, Newbiggin, Bullamoor, Camp Hill, Summerhouse, Great Burdon, Piercebridge, Little Fencote, Easby, Kinninvie, Winston, Hutton Magna, Caldwell, Great Fencote, Grinton, Uckerby, Cleatlam, Well, Greta Bridge, Thoralby, Walworth, Newton Morrell, Barmpton, West Layton, Sedbusk, Kirby Hill, Strands, Moulton, Langthorne, Westwick, Hunton, Marske, Birkby, Low Row, West Scrafton, Agglethorpe, Melmerby, Hury, Over Dinsdale, Thimbleby, North Otterington, Gilmonby, Castle Bolton, Bolton-on-Swale, Warlaby, Barden, Appersett, Muker, Lovesome Hill, Washfold, Whitwell, Eryholme, Little Langton, Winton, Whaw, Little Newsham, Burrill, East Hauxwell, Ellerbeck, Heathwaite, Marsett, Headlam, Little Smeaton, Carlbury, Newsham, Archdeacon Newton, Wackerfield, Walworth Gate, Horsehouse, Gatenby, Hardraw, Brignall, Dalton, Brompton, Swinithwaite, Scargill, Girsby, Simonstone, Satron, East Appleton, Thwaite, Thwaite, Killerby, Woodhall, Firby, Crackpot, Caldbergh, Downholme, Low Dinsdale, Hunderthwaite, Deepdale, Ivelet, Countersett, Whorlton, Whorlton, Arkle Town, West Stonesdale, Keld, Booze, Theakston, Cotterdale, Stalling Busk, Nappa Scar, Newton Ketton, Morton Tinmouth, Hutton Bonville, Gammersgill, Angram, Braidley, Arkleside, Woodale, Cubeck, Swineside, Burtree Gate, Haughton Le Skerne, Hopetown, Brough With St Giles, Startforth, Coverham, Middleton One Row, Baldersdale, Little Crakehall, Ingleby Cross, Thornton le Beans, Thornton le Moor, Preston under Scar, Gayle, Aiskew, Helm, St Martins House, Slack Hills, High Sockburn, South Ellerton, Marrick Park, Hutton Hang, West Hauxwell, Garriston, Low Bolton, Blades, Kearton, Clack, Ravenseat, Houghton le Side, Newbiggin West, Helwith, Thwaite Holme, Bay House Farm, Cogden Hall, Jenny Hill, Carpley Green, Kidstones, Harrowgate Village, Aysgarth Falls, Catterick Bridge, Brompton Lakes, Forest, Fossdale, Skeeby Grange, Cedar Lodge, Thornberry, Westholme Hall, Alwent, South Thorpe, The Warrens, Dalton Gates, Whashton Green, Stanwick St John, Kiplin, Atley Hill, Hewitson Hill Cottages, Wood Hall, Langdale, Low Eskeleth, Landmoth, Walburn Hall
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
DL6 1, DL1 5, DL1 2, DL8 4, DL2 1, DL10 4, DL3 0, DL1 3, DL9 4, DL3 8, DL8 2, DL3 9, DL1 4, DL1 1, DL7 9, DL8 3, DL9 3, DL3 6, DL2 3, DL10 7, DL12 8, DL3 7, DL7 8, DL8 5, DL6 2, DL10 6, DL7 0, DL11 6, DL8 1, DL10 5, DL6 3, DL11 7, DL2 2, DL12 9
Home Instead Darlington & Northallerton is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Domiciliary care, also known as home care, refers to a range of supportive services provided to individuals who require assistance with daily activities but wish to remain in the comfort and familiarity of their own homes. This type of care is tailored to the specific needs of each person and can include tasks such as personal assistance, meal preparation, companionship, and even light housekeeping. Domiciliary care allows the elderly to maintain a degree of independence while receiving the necessary support to lead a fulfilling and safe life at home, with peace of mind for their loved ones knowing that they have support.
Domiciliary care allows elderly people to remain at home in a familiar environment – boosting wellbeing and happiness – while promoting independence and autonomy, providing personalised and family-involved care, being cost-effective compared to institutional options like care homes, reducing lifestyle disruption and helping to maintain routines. All these things can contribute to better emotional and mental wellbeing, but also provide peace of mind to elderly individuals and their families. The decision to opt for domiciliary care depends on individual needs and circumstances, with many of the advantages stemming from its tailored, in-home support.
Domiciliary care provides valuable support to elderly people by offering a range of services tailored to their needs that are delivered within the comfort of their own homes. These services can include assistance with daily activities such as personal hygiene, grooming, dressing, and medication management. Care Professionals can aid in meal preparation, ensure proper nutrition, and help with mobility. Companionship and social interaction are also crucial components, addressing feelings of isolation and loneliness.
It is also a great way to enhance the safety of elderly people at home, reducing the risk of falls and accidents through monitoring and support. Household tasks like cleaning and laundry can be managed too, alleviating more stress. All of these types of help together means that domiciliary care promotes independence, enhances quality of life, and provides a sense of well-being and security for elderly people who may have difficulty managing on their own.
The cost of domiciliary care can vary widely depending on factors such as the level of care needed, the number of hours of care required, the geographic location, and the specific services provided. Generally, domiciliary care costs are broken down into hourly rates, and the total expense can accumulate over time. Domiciliary care can often be more affordable than moving to a care facility, but it’s essential to research and understand the costs of services covered by the fees to make the right choices for yourself or your loved ones.
Domiciliary care can often provide very good value and be highly cost-effective, especially when compared to the expenses associated with moving into a care home or similar residential facility. While the exact costs depend on individual needs and location, receiving personalised care in the comfort of home can be more affordable and efficient in terms of both financial investment and comparative wellbeing. Having care and support delivered at home allows seniors to maintain their independence, avoid the costs associated with residential care, and receive tailored assistance that can enhance their quality of life. However, it’s important to thoroughly assess the specific services, rates, and available funding options to make an informed decision about the cost-effectiveness of domiciliary care for your specific situation.
Domiciliary care can be funded through several avenues. Private payments allow individuals and/or their families to cover costs directly, while long-term care insurance policies may also provide coverage to help. Government support is available through programs like the National Health Service (NHS) and local authorities, which offer assistance based on care needs and financial circumstances. Veterans may access funding through veterans’ benefits, and charitable organisations or grants can provide additional financial aid. Both personal budgets and direct payments are generally offered by local authorities, giving people more direct control over how to fund care services. Navigating these funding options usually entails meeting eligibility criteria, and selecting the best-suited avenues for the financial and care requirements you or your loved ones have.
Domiciliary care services are sought by all kinds of people who require support to maintain their independence and wellbeing as they age, or to help ease back into a routine at home after surgery or in the case of long term illness. Family caregivers seeking respite and support also often welcome at-home support to help with managing long term care, and it can be highly beneficial to elderly people who may feel isolated or lonely, as Care Professionals provide companionship and social interaction. Anyone in need of personalised assistance and support with daily activities within the comfort of their own home can benefit from some form of domiciliary care.
A domiciliary care worker’s role involves providing tailored support to seniors within their homes. Workers assist with personal care tasks like bathing and grooming, aid in mobility, prepare nutritious meals, offer companionship, manage medications, perform light housekeeping, provide transportation, and monitor health conditions. Their responsibilities extend to emotional support, safety awareness, documentation, and collaboration with healthcare professionals. By promoting independence and well-being, Care Professionals providing domiciliary care play a crucial role in helping the elderly to maintain a comfortable and fulfilling lifestyle within their own homes rather than needing to be taken into a residential facility.
Domiciliary care, or home care, offers personalised support within an individual’s own residence, encompassing tasks like personal care and companionship. It allows seniors to remain at home while receiving the necessary assistance. In contrast, residential care involves relocating individuals to specialised facilities such as assisted living or nursing homes, where they receive around-the-clock care, including help with personal needs, meals, and medical requirements. The decision between these options hinges on someone’s particular care needs and their preference for staying at home or transitioning to a residential care facility.
At Home Instead, we provide a comprehensive range of domiciliary care services designed to help elderly adults maintain their independence and comfort within their own homes. Our offerings vary by location but typically include essential services such as companionship, where our Care Professionals engage in conversations, games, and outings, and provide emotional support. Personal care services encompass assistance with daily activities like bathing, grooming, and mobility support. Day care services offer companionship and engagement during the day, while our home help and housekeeping assistance ensure a clean and organised living environment. Overnight care, respite care, and other specialised services are available to meet unique needs. Contact your local Home Instead office to learn more about our tailored domiciliary care options.
Enable your loved ones to continue to live their life with the support of the Darlington & Northallerton team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Care service, please call us on 01325 467833, or fill out the form below.

