Home Care in Darlington & Northallerton

Relationship-led and supportive Home Care in Darlington & Northallerton from compassionate and experienced home care professionals.

Enquire about care
An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead

Highest regulatory ratings

Care for 18,000+ older people

Recommended by 95% of our clients

10,000 trained Care Professionals

Homecare.co.uk rating 9.6/10

Highest regulatory ratings

Care for 18,000+ older people

Recommended by 95% of our clients

10,000 trained Care Professionals

Homecare.co.uk rating 9.6/10

The Darlington & Northallerton Home Care team, here to help every step of the way

We’ve supported clients across Darlington, Northallerton, Richmond in North Yorkshire, and Barnard Castle for over a decade, building trust through care that’s genuinely personal and of the highest quality. Every situation is different – some people need help recovering after hospital, others are managing conditions like dementia or Parkinson’s, and many simply want reliable companionship and a hand with daily tasks. What brings families to us is often word of mouth, though our CQC ‘Good’ rating, Top 20 recognition on homecare.co.uk, and our director’s Darlington Borough Council Stronger Communities Award certainly help. What keeps them with us is simpler: Care Professionals who show up reliably, take proper time, and genuinely care. Our team knows the local area well and our office team is based in Darlington to ensure seamless support for our Care Professionals and clients.

A woman in a green top smiles at an elderly woman in a purple sweater during a conversation at a table. Home Care at Home Instead Darlington & Northallerton
Award certificate
Award certificate

Get in touch today to
see how we can help

Get in touch

Why Home Care may be right for you

Our home care visits last at least an hour, giving quality time to help with what’s needed and build a strong relationship with every client. We thoughtfully match Care Professionals, considering personality and interests, and you’ll see the same familiar faces each time. This consistency makes a real difference and our clients tell us that our support feels more like a family member visiting than just a carer. Unlike many care providers, our Care Professionals don’t wear uniforms, so whether helping at home or accompanying someone to Strikes Garden Centre in Northallerton or Betty’s Tea Rooms, it feels relaxed and comfortable – more like spending time with a trusted friend than receiving care.One daughter of a client we supported shared on homecare.co.uk how her mum “was reluctant to accept help” at first, but after careful introduction by our care manager, “is very happy now.” The Care Professional was “matched carefully to my mum’s needs, personality and even grew up in the area where my mum lives, so they have a lot in common and have become friends very quickly.” Another family valued knowing their loved one had “always the same carers who genuinely cared,” adding that the consistency meant visits were something to look forward to. We’re also active locally – co-hosting the Memory Lane Activity Cafe monthly at The Salvation Army in Darlington and establishing Take A Seat in Richmond in North Yorkshire, which encourages local businesses to offer resting points.

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Home Care in Darlington & Northallerton

One daughter of a client we supported shared on homecare.co.uk how her mum “was reluctant to accept help” at first, but after careful introduction by our care manager, “is very happy now.” The Care Professional was “matched carefully to my mum’s needs, personality and even grew up in the area where my mum lives, so they have a lot in common and have become friends very quickly.” Another family valued knowing their loved one had “always the same carers who genuinely cared,” adding that the consistency meant visits were something to look forward to. We’re also active locally – co-hosting the Memory Lane Activity Cafe monthly at The Salvation Army in Darlington and establishing Take A Seat in Richmond in North Yorkshire, which encourages local businesses to offer resting points.

Two women playing the piano, focused on sheet music, against a wooden wall background. Home Care at Home Instead Darlington & Northallerton

Our Partners

Alzheimers SocietyParkinsons UKHomecare-AssociationBritish Franchise Association
View All

Get in touch today to
see how we can help

Get in touch

Trusted Home Care from experienced home care professionals in Darlington & Northallerton

Our Darlington and Northallerton team has been supporting families locally for over a decade, and that depth of experience shows in how well we understand what matters here. Being local means we know the area and have strong relationships with various healthcare providers including GPs, district nurses and pharmacists.  This local knowledge helps our Care Professionals provide support that genuinely fits into your loved one’s life. Every Care Professional completes comprehensive training before their first visit, covering everything from personal care to specialist dementia support. It’s this combination of thorough training and genuine local understanding that means families can feel confident their loved one is in capable, caring hands.

A woman holds hands with an elderly woman in a waiting room, while another woman reads a magazine in the background. Home Care at Home Instead Darlington & Northallerton

Additional support and activities in Darlington & Northallerton

We run the Memory Lane Activity Cafe monthly at The Salvation Army Citadel – a friendly gathering with games, arts and crafts, music and companionship. Our Director and our Community Engagement Officer are both active members of the Steering Group for Dementia Friendly Darlington, helping make the town more inclusive for those living with dementia, and our Director serves as a board member for Healthwatch Darlington. We frequently arrange scam awareness talks and we created the WOW Guide – a directory of regular activities for older adults in Darlington – and coordinate the annual Be A Santa gift collection supporting those who might otherwise go without at Christmas. These community connections mean our Care Professionals can help clients stay engaged with local life, from visits to Bowes Museum in Barnard Castle to the Hippodrome Theatre’s dementia-friendly performances.

Woman in green hoodie smiling at elderly woman in gray coat holding a puzzle magazine, outside a building. Home Care at Home Instead Darlington & Northallerton

FAQs

  • Which towns and postcodes do the Darlington & Northallerton team service?

  • Is Home Instead Darlington & Northallerton a locally owned home care organisation?

  • What is domiciliary care?

  • Why choose domiciliary care?

  • How does domiciliary care help?

  • How much is domiciliary care?

  • Is domiciliary care good value/cost effective?

  • How is domiciliary care funded?

  • Who might use a domiciliary care service?

  • What is the role of a domiciliary care worker?

  • What is the difference between domiciliary care and residential care?

  • What domiciliary care services can you provide?

  • Reach out and talk to the Darlington & Northallerton team today

    Enable your loved ones to continue to live their life with the support of the Darlington & Northallerton team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Care service, please call us on 01325 467833, or fill out the form below.

    Enquire Now
    local home care - reach out

    Become a Care Professional today

    Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
    Is caregiving for me?Join our team
    local office recruitment CTA