Care Professional Quality & Compliance Lead Job Available and Hiring

At Home Instead Charnwood, we believe outstanding care starts with outstanding people. Our Care Professionals are at the heart of everything we do, supporting older adults across Charnwood, Loughborough, and Coalville to remain safe, independent, and comfortable in their own homes. As our team continues to grow, we are now recruiting for a Care Professional Quality & Compliance Lead to support the delivery of high-quality, person-centred care across our service.

If you are looking for a rewarding career in health and social care, have experience within the care sector, and are passionate about quality, compliance, and supporting others, this could be the perfect next step in your career.

A Rewarding Career in Care Leadership

The Care Professional Quality & Compliance Lead role is ideal for someone who enjoys supporting teams, promoting best practice, and helping maintain exceptional care standards. Working closely with our office team, Care Professionals, clients, and families, you will play a key role in ensuring that care delivery remains safe, compliant, compassionate, and person-centred. This is more than just a compliance role, it is an opportunity to positively influence the quality of care experienced by older adults throughout the local community.

What Does a Care Professional Quality & Compliance Lead Do?

The successful candidate will support multiple areas of quality assurance, training, and team development. This varied role provides an excellent opportunity for somebody looking to progress within domiciliary care, home care quality assurance, or care management. Responsibilities include:

• Supporting the recruitment onboarding process for new Care Professionals
• Delivering inductions and competency assessments
• Completing spot checks and observations within the community
• Monitoring training completion and e-learning compliance
• Providing coaching and guidance to Care Professionals
• Conducting audits and quality assurance checks
• Supporting incident investigations and follow-up actions
• Promoting safe working practices and CQC compliance
• Working closely with scheduling and office teams
• Identifying additional training and development needs
• Supporting a positive and supportive care culture
• Participating in the on-call rota and assisting with care calls where required

Skills and Experience Required

We are looking for somebody who genuinely cares about delivering excellent standards of care and supporting others to succeed. Experience previously supporting, mentoring, or supervising staff is desirable, although ongoing support and development will be provided.

To succeed within this role, applicants should have:

• Previous experience working within care
• A strong understanding of care standards and compliance
• Excellent communication and organisational skills
• A proactive and approachable attitude
• Confidence using digital care systems and training platforms
• A Full UK Driving Licence and access to a vehicle
• The right to work within the UK

Why Join Home Instead Charnwood?

At Home Instead Charnwood, we pride ourselves on creating a supportive, welcoming, and professional working environment where team members feel valued. We understand that quality care begins with quality support for our employees. That is why we invest heavily in training, development, and progression opportunities.

Benefits include:

• Competitive salary
• Ongoing training and career development
• Supportive office-based team environment
• Opportunities for career progression within a growing organisation
• Pension scheme
• Meaningful and rewarding work every day

Supporting Outstanding Home Care Across Charnwood

The demand for home care services across Charnwood, Loughborough, and Coalville continues to grow as more families seek compassionate care solutions that allow loved ones to remain independent at home. Our team is committed to delivering high-quality home care that promotes dignity, companionship, independence, and wellbeing. The Care Professional Quality & Compliance Lead position is an essential part of ensuring our clients continue receiving safe, reliable, and person-centred support.

Apply for Our Care Quality & Compliance Role Today

If you are passionate about care quality, compliance, and supporting Care Professionals to deliver exceptional care, we would love to hear from you. Whether you are currently working as a Senior Care Assistant, Field Care Supervisor, Care Coordinator, Team Leader, or within domiciliary care quality assurance, this role could offer an exciting opportunity for career progression.

To apply or request further information, please contact: admin@homeinsteadcharnwood.co.uk

Alternatively, visit the Home Instead Charnwood careers page to view our other latest opportunities.