We are here for the whole family

A note from our scheduler today:

Judy's son has called today and has asked if it would be possible if when needed could we ask the CAREGivers to take Judy to hospital appointments, he did say that these could be very last minute appointments if she is experiencing flashing lights in her eyes as Moorfields hospital have told her she should go straight to the hospital . I have informed him that we can offer this kind of service and we would do our very best to get one of Judy's regular CG's to take her or it would be one of our senior CG's or field supervisors . I also informed him that Judy can call the office or the on-call services if it is out of hours. He has said how wonderful to know that we are here to support not only Judy but also the rest of the family and that it’s so refreshing to find a care company that actually "gets it " and that it really gives the family so much reassurance to know that HISC really do care .

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home