Our Deputy Care Managers, Karen and Hazel, explain why we deliver the best care consultations and make sure we are your perfect fit!
The consultation stage of your home care journey is a crucial step as this is your chance to see if your needs will be matched to our services. Also, even more importantly, to see whether you like us! We are ever mindful that having a person join your home is a big decision. As our Deputy Care Manager, Hazel, says “you don’t get a second chance to make a first impression.”
From an initial enquiry, we offer a free face-to-face conversation with our Deputy Care Managers Karen and Hazel so we can simply get to know one another. Whether you’re looking for a bit of home help, live-in care or even somebody to enjoy lunch at your favourite place with, Karen and Hazel will sit down and have an informal chat with you to find out more. We want you to feel as comfortable as possible – so we’ll let you know what you can expect from us:
Continuity with relationship-led care at home.
Our Care Professionals live locally in Sale, Altrincham or Wythenshawe and are matched to your needs. You can expect the same call times with the same team of Care Professionals, so you know who to look forward to and when. We strive for companionship through relationship-led care – our Care Professionals don’t just run in and out, they are there to spend time with you if that is what you want with a minimum of 1 hour call times whenever it suits you. It is paramount that we flex to your needs as and when they change, in order for you to remain as independent as possible in your own home.
The team at Home Instead Altrincham, Sale & Wythenshawe are here to build your trust and confidence as we know how difficult the process can be introducing new people into their home. Our passion for quality home care means we put you first and promise to be open and communicate with you with honesty and respect.
Read about Bob and Mary’s journey with us HERE!
Karen has worked for Home Instead Altrincham, Sale & Wythenshawe for over 10 years and truly believes in what we do. “I love that our top priority is continuity and time keeping so clients can relax and know they are being cared for by people they know. We stand by our promises.”
We offer a wide range of bespoke services starting from 1-hour a day to 24-hour live-in care. Have a chat with our friendly team on 0161 506 8309 and book a FREE consultation.
Check out our rating on Homecare.co.uk!