Top 20 Home Care Agencies in East of England

We are incredibly proud to have received so many glowing recommendations from clients and their families that we have been honoured with a top regional award.

Home Instead Senior Care specialises in providing at-home care to older people, and has been named as one of the 20 most recommended providers in the Home Care Awards 2019.

Dave Marsh, our local owner, said: “We are ecstatic to be in the Top 20 for the East of England. We've got an amazing team who all believe in what we do. Without them we wouldn't be able to keep people happy and living at home independently. The award is tribute to the great support our caregivers provide to our clients and their families 365 days of every year.” is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public. Over 10,000 people post reviews to the site each year.

These reviews covered multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. Across the board, reviewers displayed high levels of confidence in the company and it achieved an enviable overall rating of 9.8 out of 10.

One of the reviews of Home Instead reads: “Home Instead is very proactive and helpful. They do things at a moment's notice. They are good at arranging trips and journeys. They get me out and about and take me shopping and on appointments. Great service and staff.” You can read more from our reviews by clicking here. 

Here at Home Instead, we take a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by CAREGivers that they come to know well and who visit for a minimum of an hour at a time.

Amanda Hopkins, reviews manager of, commented: “Good quality home care is essential as it enables people to stay living in their own homes and retain their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world. Home Instead Senior Care Stevenage and North Herts has shown that it provides high-quality care and we would like to congratulate it on being one of the top home care providers in the East!”

Home Instead provides a range of services including meal preparation, housekeeping, personal care and companionship. There are roles currently available for caregivers of all ages and backgrounds, who share a passion for care.
Pat with doughnuts and award