About Us

Based in Letchworth, our small team is dedicated to helping elderly people in North Hertfordshire stay in their own homes.

As a family-owned business, heart is at the core of all of our services. We want Home Instead Stevenage and North Hertfordshire to become your trusted companion for you and your loved ones. We tailor our care to match the needs of the Client with personalised approach that enriches the lives of our clients by enabling them to engage in the in the things that make them happiest whether it’s walking the dog, going shopping or to the pub or having a cup of tea and a chat. We provide a wide range of services including companionship, home help, personal and dementia care services as well as specialised Alzheimer’s care. Visits last on average two hours and a minimum of an hour so that we are able to provide the quality attention and company that people value. We will do what we say we are going to do, when we say we are going to! Our service can be open ended or for a short period of time, perhaps to provide respite for Family Carers and Caring Friends.

The backbone of our service are our CAREGivers. Each is recruited carefully for their passion to help others. Our team are a varied group of well trained, experienced, helpful, reliable people, who love their job and have some fun while caring for our clients. We pride ourselves on their punctuality and the exceptional quality of care they provide. We match each client to a CAREGiver so that it will be the same person who will come at the right time on the right day to do just what you want. That’s how true companionship can start to build. Our clients include individuals who have come to us themselves, older children who have referred their parents or relatives, people who receive direct payments from the local authority. Clients referred to us come from a whole network of people and organisations who are concerned with receiving the very best quality care for their loved ones. Regardless of how you come to Home Instead, it is our goal to provide the same level of help and care that we would want for our own parents.

If you would like to know more about the service we provide or you are interested in home care work with the UK’s best homecare provider then please do call us on 01462 600462 for a chat.