Last week was PEAQ week! PEAQ is Home Instead's annual survey of all clients, CAREGivers and other key players that are involved in providing our excellent care service! This is a great opportunity to identify areas we are excelling in and areas we can work better to improve our service.
As part of this PEAQ week, we encouraged CAREGivers to come into the office and complete their surveys and offered a raffle entry. Thank you to everyone who came in to complete their surveys, winners will be announced this week!
PEAQ stands for "Pursuing Excellence by Advancing Quality", it is run by an external company, Smith and Henderson and we will be able to see our overall performance based on these anonymous surveys.