
Ben Ruddle
Franchise Owner
From cleaning around the home, to specialist palliative care; respite to 24-hour live-in care, and everything in between. We are proud to serve the people of Swansea with award-winning care.

Personalised care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Franchise Owner

General Manager

Care Manager

Finance Officer

Recruiter

Trainer

Scheduler

Client Experience Manager

Care Support Officer



Your Local Office
The team here at Home Instead Swansea are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.
Unit 1, Kingsway Business Centre, Kingsway, Fforestfach, SA5 4DL
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

Personal Care
Daytime Care
Companionship
Overnight Care
Home Help & Housekeeping
Respite Care

Palliative
Dementia
Arthritis and Mobility
Parkinson’s
Cancer
Neurological
Assisting you to rehabilitate at home
Disability care for older people at home

Catheter
Stoma
What is complex care?
Simple Wound Care
Gastrostomy Care
Diabetes Monitoring
Vital Signs Monitoring
Ventilator Care
Health Care at home

Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.


‘We have been so lucky to find a professional and dedicated carer and this one is now firmly in place as a trusted friend. Her daily reports as to their welfare are ever so reassuring and inform the frequency of my visits and tasks’
Neal E (Son of Client)

‘I was looking for a befriending service for my Mum and just needed 4 x 1h slots a week. When I placed the initial request I had a call back within an hour, a meeting set up for the following week and care starting almost immediately. I have been extremely impressed with the level of organisation in the office’
Saran L (Daughter of Client)

‘I am happy with the companionship my mum is getting, it is making a positive difference to her. The caregiver is great and her and Mum are getting on very well. They laugh a lot and Mum can talk about her memories from a long time ago. Mum’s cognitive decline is slowly becoming more apparent but she is happy’
F N (Daughter of Client)

‘My aunt, who is 100 plus years of age, had to go into respite care after a fall in her bungalow. Despite being of sound mind and very independent, she agreed that she needed a care package in place before she returned home. Following a number of phone calls to various care agencies we were very impressed with the response we had from ‘Home Instead’. I was particularly impressed that they visited us both in the care home and included her in the assessment of her needs. They also visited us on the day she returned to her home to do a risk assessment and introduce her to one of the carers’
Ann G (Niece of Client)

‘Got Dad a Home Instead carer to improve his quality of life. He has been getting on well with them, especially telling them old war stories and what the world looked like back then. Mind you should comply with what he likes. They are very patient and helpful’
James C (Next of Kin)

‘Your staff are loving and caring, you can sense that for them this is a labour of love. No request is too much, and the skill with which carers are paired with the client is nothing short of amazing. My father-in-law has dementia and can be quite difficult at times, but his carer has managed to bring him out of himself. We could not be more happy’
Harry S (Son-in-law of Client)






Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
