Home Instead Swansea

From cleaning around the home, to specialist palliative care; respite to 24-hour live-in care, and everything in between. We are proud to serve the people of Swansea with award-winning care.

Unit 1, Kingsway Business Centre,
Kingsway, Fforestfach,
SA5 4DL
01792 790890
Enquire about care

Why Home Instead Swansea?

Personalised care that starts with listening

Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.

20 years of trusted experience

We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.

A simple, seamless set-up

No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.

Fully flexible, unhurried support

Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.

Meet the team

  • Ben Ruddle

    Ben Ruddle

    Franchise Owner

    Ben chose to open a Swansea branch of Home Instead Senior Care that prides itself on person centered care that is tailor made to the client’s needs and wants.
  • Clive Cremin

    Clive Cremin

    General Manager

    Clive joined Home Instead Swansea team in January 2022 as a General Manager with impressive experience in the care industry.
  • Lisa Rosser

    Lisa Rosser

    Care Manager

    Lisa realised that care was her calling ever since she became a family carer for her grandfather, and she hasn't looked back since. Starting her journey at Home Instead as a carer, she has grown with the business to become a Care Manager.
  •  Malgorzata Warzycha 'Margaret'

    Malgorzata Warzycha 'Margaret'

    Finance Officer

    Margaret's commitment to delivering exceptional care traces back to her time caring for her mother in Poland. It was this experience that motivated Margaret to align her financial expertise with her passion and to join Home Instead Swansea.
  • Glycelle Melocotones

    Glycelle Melocotones

    Recruiter

    Gly, a seasoned Human Resources Generalist, seamlessly joined the Home Instead Swansea team in 2023, bringing with her an impressive track record of HR expertise.
  • Naomi Howells

    Naomi Howells

    Trainer

    Naomi joined the Home Instead team as a Care Pro in April 2022 after spending a decade working in the restaurant industry. Seeking a career change, she came across positive reviews about Home Instead, praising it as a great place to work.
  • Jodie Holland

    Jodie Holland

    Scheduler

    Jodie joins the team as our new Scheduler in 2025. With a background in hospitality and a passion for supporting others, Jodie moved to Swansea in 2023 and found a rewarding career in care; bringing compassion, organisation, and people-first values to the role.
  • Victoria Wolsey

    Victoria Wolsey

    Client Experience Manager

    With more than 23 years of experience in the care sector, Victoria is dedicated to providing high-quality, person-centered support to every individual she work with.
  • Charlotte Ford

    Charlotte Ford

    Care Support Officer

    Charlotte wasn’t sure what she wanted to do when she was younger, but once she began working in care, she fell in love with the role and knew it was right for her. She has stayed in care because she genuinely enjoys helping people.

Award-winning service you can rely on

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Helping families when they need it most

At Home Instead, we know that many families struggle to accept or explore help for their elderly relatives and many just don't know where to turn or who to trust. Rest-assured that with our award-winning team of highly trained healthcare professionals, your loved one will be in safe hands.
Home Instead home care services can support families get back to doing what they do best - spending quality time together.

Your Local Office

Home Instead Swansea

The team here at Home Instead Swansea are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.

Unit 1, Kingsway Business Centre, Kingsway, Fforestfach, SA5 4DL

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Get in touch today to
see how we can help

Request a call back

Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.


Other non-care related enquiries

Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!

Janet, Client's Family

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Our Home Care Services

We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.

  • Home Care

    Home Care

    Personal Care
    Daytime Care
    Companionship
    Overnight Care
    Home Help & Housekeeping
    Respite Care

    Enquire Now
  • Specialist Care

    Specialist Care

    Palliative
    Dementia
    Arthritis and Mobility
    Parkinson’s
    Cancer
    Neurological
    Assisting you to rehabilitate at home
    Disability care for older people at home

    Enquire Now
  • Health & Complex Care

    Health & Complex Care

    Catheter
    Stoma
    What is complex care?
    Simple Wound Care
    Gastrostomy Care
    Diabetes Monitoring
    Vital Signs Monitoring
    Ventilator Care
    Health Care at home

    Enquire Now
  • Live-In Care In Your Own Home

    Live-In Care In Your Own Home

    Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

    Enquire Now

Search for another Home Instead location

Helping families when they need it most

At Home Instead, we know that many families struggle to accept or explore help for their elderly relatives and many just don't know where to turn or who to trust. Rest-assured that with our award-winning team of highly trained healthcare professionals, your loved one will be in safe hands.
Home Instead home care services can support families get back to doing what they do best - spending quality time together.

Home Instead Carer assisting client to enjoy family birthday
Smiling female Care Professional looking while senior woman holds book - Home Instead

‘We have been so lucky to find a professional and dedicated carer and this one is now firmly in place as a trusted friend. Her daily reports as to their welfare are ever so reassuring and inform the frequency of my visits and tasks’

Neal E (Son of Client)

Happy elderly woman holding hands of male Care Professional at home - Home Instead

‘I was looking for a befriending service for my Mum and just needed 4 x 1h slots a week. When I placed the initial request I had a call back within an hour, a meeting set up for the following week and care starting almost immediately. I have been extremely impressed with the level of organisation in the office’

Saran L (Daughter of Client)

Smiling female Care Professional looking while older woman solves crossword puzzle in kitchen - Home Ins

‘I am happy with the companionship my mum is getting, it is making a positive difference to her. The caregiver is great and her and Mum are getting on very well. They laugh a lot and Mum can talk about her memories from a long time ago. Mum’s cognitive decline is slowly becoming more apparent but she is happy’

F N (Daughter of Client)

Smiling female Care Professional with elderly woman - Home Instead

‘My aunt, who is 100 plus years of age, had to go into respite care after a fall in her bungalow. Despite being of sound mind and very independent, she agreed that she needed a care package in place before she returned home. Following a number of phone calls to various care agencies we were very impressed with the response we had from ‘Home Instead’. I was particularly impressed that they visited us both in the care home and included her in the assessment of her needs. They also visited us on the day she returned to her home to do a risk assessment and introduce her to one of the carers’

Ann G (Niece of Client)

Male Client at home drinking tea with Care Professional - Home Instead

‘Got Dad a Home Instead carer to improve his quality of life. He has been getting on well with them, especially telling them old war stories and what the world looked like back then. Mind you should comply with what he likes. They are very patient and helpful’

James C (Next of Kin)

Male Care Professional looking at tablet with senior man - Home Instead

‘Your staff are loving and caring, you can sense that for them this is a labour of love. No request is too much, and the skill with which carers are paired with the client is nothing short of amazing. My father-in-law has dementia and can be quite difficult at times, but his carer has managed to bring him out of himself. We could not be more happy’

Harry S (Son-in-law of Client)

Our Community Partners

  • Alzheimer
  • Parkinsons
  • Homecare Association
  • British Franchise Association

Local advice & support

Become a Care Professional today

Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.

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