3 Years in a Row - Top 20 Award

Home Instead South Lanarkshire has been recognised for a third year in a row as one of the Top 20 home care providers in Scotland.

The award is based on high quality feedback from our customer base across South Lanarkshire. Each of the clients were asked to complete a review of our services and asked how they would score us across the following categories,

· Overall Standard
· Care/Support
· Treated with Dignity
· Staff
· Management
· Value for money

The average score received across all the clients that completed the reviews and answered the above questions was 9.9 out of a possible 10.

Below are some of the reviews we have had.

“My Mum has received excellent care from all Home Instead carers. Everyone is very kind, patient and treats my Mum with great dignity during their visits. The management team are very efficient and put in additional care very quickly when it was needed. I have been delighted with the standard of service we, as a family have received.”
Mrs B. (Daughter of client)

“The girls are lovely and take great care of looking after our grandparents. Gives us peace of mind to know they are coming in a few times a week. Gran is always saying how nice the visits and cups of tea are.”
JB (Gran Daughter of client)

“I cannot praise my dad's carers enough. All of the girls are kind, caring, professional and I must say that their efficiency means that my father doesn't have to be hospitalised or referred to a nursing home - something for which, we are eternally grateful.”
PS (Daughter of client)

Homecare.co.uk is a review site that lists all registered UK home care providers and where people are able to provide independent reviews which are then shared after verification online. The site is helping those searching for the best home care for their needs, which is so important.

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