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An Opportunity To Be Part Of Something Special

Care Quality Co-ordinator

Scarborough, UK Full-time 23,000 - 23,000 per annum Closing date: 28/04/2021

Personal Development and Support, Employee Assistance Programme, Health Scheme

Company Description

Home Instead is an award winning home care company providing support, companionship and quality care to help people live independently in their own home.  All our calls are an hour or longer and for us, it's about personalised care with the clients needs at the centre of everything we do.

Job Description

This is an opportunity to be part of an ambitious team that is aiming not only to be the first choice for older people looking for care in their own home, but also to be an employer of choice in Scarborough. If you want to be part of growing something special that will have a positive impact on people's lives then you will fit in at Home Instead.

Your role  will involve: 

  • building and maintaining positive relationships with clients and their families
  • dealing with compliance, quality assurance and risk assessments
  • supporting and mentoring CAREGivers to deliver care that meets "the Mum test" (that is, it's care that you would want for your own family)
  • assisting the Care Manager to create, update and audit care plans so they are reflective of care needs 
  • responding and dealing with client and CAREGiver queries
  • supporting the auditing of daily logs and medication records.

You will need to enjoy being in a team, with lots of challenges and priorities to balance.  The role will participate in on-call duties on a rota basis.

We offer a salary of £23,000 per annum, 30 days annual leave (including bank holidays), pension scheme, healthcare scheme, personal development and support and a great team environment.


You will need:

A passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.

Good communication skills with the ability to build rapport quickly and be confident to use technology to support the delivery of care. 

A willingness to work towards a level 3 qualification in Health and Social Care with our support (or if you already have this qualification that's great!)

Good communication skills with the ability to build rapport quickly and be confident to use technology to support the delivery of care. 

You must have full driving licence and your own transport. 

Additional Information

If you have a passion for caring and the motivation to help us deliver the best care possible, we would love to hear from you.

There may be an opportunity to job share with this role. Please let us know in your application if this would be of interest.

We encourage applications from all sections of the community.  Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

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