Home care in Newport, Cwmbran and Chepstow

Home Instead Newport, Cwmbran and Chepstow are experts in Home Care, Live-in Care & much more. We are proud to offer the highest standards of care throughout the local area.

Receive the help you need in the comfort of your home.

Our Care Professionals and Office team are proud to support adults in the communities of Newport, Cwmbran and Chepstow. As one of the only awarded top 20 homecare providers in the area we deliver the best home care and will always aim to exceed yours and your families’ expectations.

We can cover all your needs including companionship, help at home, personal care, dementia care and live in care.

Client and daughter with dog welcoming Care Professional - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

I opened Home Instead Newport, Cwmbran and Chepstow in October 2017. I am passionate to ensure all our elderly in the community have the best quality of care. We at Home Instead Newport, Cwmbran & Chepstow are the people who will always find a way to support you.
Karen Clatworthy
Director - Owner
High-quality care has a hugely positive impact on people's lives and it is something that I take pride in, it’s a real privilege to be part of a team that enhances people’s lives every day.
Laura Clatworthy
Director
Nesta started her care professional journey in 2019. Since then, she has advanced from her role to Care Coordinator and now become our Registered Care Manager for the Newport & Monmouthshire branches.
Nesta Bishop
Registered Care Manager
My journey with Home Instead began five years ago as a Care Professional. Since then, I’ve grown through training and support—first stepping into the role of Care Coordinator, and now proudly promoted to Deputy Care Manager.
Cindy Plant
Deputy Care Manager
“I was drawn to Home Instead because I wanted to work somewhere I could truly make a difference. I’m passionate about helping older people access the care and support they need to stay independent and comfortable in their own homes.
Jenny Ashton
Client Acquisition & Onboarding Consultant
I've worked in Home Instead for 4 years as a Care Professional, and now looking forward to supporting my team as their Client Care Coordinator.
Jennifer Booth
Client Care Coordinator
Christina Started her journey with Home Instead in 2019. Christina is part of our Client Care Coordinator team. The role of a Client Care Coordinator is to support both Client and Care Professional in the community.
Christina Farmer
Client Care Coordinator
Mandy has 22 years of experience in the care industry, previously working in supported living for 9 years as a Manager. Now, as a Care Coordinator at Home Instead, Mandy's goal is to provide high quality of support to our care team across Newport & Monmouthshire.
Mandy Mills
Care Coordinator
Jenna joined the Home Instead team in September 2023. Jenna is responsible for all aspects of office administration, supporting the team and being reactive to the business needs.
Jenna Elms
Compliance Coordinator
Pauline Joined Home Instead in October 2020. Pauline's is our Client Consultant. The role of the Client Consultant is to understand the needs of a new client and create a bespoke package of care with the Care Manager.
Pauline McCarthy
Client Consultant
Rom brings in a decade of experience in B2B and B2C marketing. Her expertise in digital marketing stands out as she joined Home Instead Newport in 2026.
Rom de Leon
Digital Marketer
Jasmine has joined our team as a Finance Officer, she works from the Philippines.
Jasmine Ilagan
Finance Officer
Ada's main role is to greet all guests with a wagging tail! She does get distracted by squirrels and forgets about her duties if she sits in the window too long!
Ada Clatworthy
Front of House

Two women gardening together, one holding a watering can, the other tending to potted plants on a wooden deck. - Home Instead

I just wanted to call and express my gratitude to the lovely girls that come to visit me every morning.
They cannot do enough for me. They are all very respectful and not only that, they all have such great senses of humour, we have such a laugh together!

I can’t thank them enough for all that they do for me, they really do brighten my day.

-Newport Client

Newport, Cwmbran and Chepstow

Office 11 , The Avan Business Park,
Wern Trading Estate, Rogerstone
Newport,
NP10 9FQ

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3