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Field Care Supervisor £21,400 plus benefits

Harrogate Full-time £21,400 - £21,400 per annum Closing date: 31/07/2021

Pension, Health Plan, Bonus Scheme

Company Description

Here at Home Instead we are proud to support people living in our local community to enable them to live at home independently and safely. We have won many awards for our care including  the Queens Award for Enterprise in 2016 and the homecare.co.uk Top 20 Award for the past 5 years.  We are passionate about what we do and are looking for like minded individuals to join our growing team, to help change the face of ageing in the UK.  

With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Assistants  to our clients based on mutual interests and hobbies to help build bonds of trust and enable us to provide personalised support.  

Job Description
  • Support care consultations, service reviews and completing client support plans.
  • Conduct staff supervisions and client QA’s.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and CAREGiver records on Home Instead software and People Planner.
  • Conduct client and CAREGiver introductions.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Carry out client reviews and action these accordingly.
  • Support and mentor CAREGivers.
  • Provide support to the Client Experience team.
  • Maintain regular contact with clients and CAREGivers.
  • Any other duties as directed by your line manager.
  • Participate in on-call duties as required.
  • Compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy,
  • Carry out any other duties deemed necessary for the successful operation of the business. 

 

 

Qualifications
  • Level 3 NVQ in Health and Social Care or equivalent.
  • Experience in the care sector delivering a wide range of personal care services.
  • Experience of working with MAR sheets and medication in a supervisory role.
  • Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care.
  • Good communication skills with the ability to build rapport quickly.
  • Must be confident to use care management technology including providing support and training to CAREGivers.
  • Must understand the importance of confidentiality working within current legislation.
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
  • Must have full driving license and means of transport if required within the territory to visit clients.
  • Be organised and flexible to meet the needs of the business.

 

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We support our clients living in and around the areas of Harrogate, Ripon and Thirsk.  

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

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