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CQC Outstanding Rated Home Care Provider

Care Coordinator

Frodsham Full-time 21000 - 24000 per annum Closing date: 31/03/2021

Industry Leading Training, Excellent Support, Employee Assistance Program

Company Description

CQC Outstanding Rated Home Care Provider

Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people.

With an excellent reputation, our Team in Frodsham, Runcorn and Widnes are passionate about the provision of person centred, relationship led care that supports our Clients independence with dignity. Our approach in underpinned with minimum 1-hour calls.

Our commitment has been recognised with a CQC Outstanding Rating and a 5 Star Employer Award.

Job Description


The Care Coordinator is expected to perform a variety of duties including; Client Review and Client QA’s and CAREGiver support calls and Introductions.

Main Duties:
•    New Client CAREGiver Introductions
•    Completing service reviews as per the correct schedule in order for us to remain CQC compliant. Triage any urgent reviews based on the need, update PP
•    Undertaking QA visits as per the correct schedule for us to remain CQC compliant, update PP
•    Updating caregivers after service review and QA 
•    Updating and maintaining eMARs.
•    Updating the client and caregiver logs on People Planner 
•    To ensure successful operation of quality control systems 
•    Implementation of complaints procedure
•    Willing participation in ‘on call‘ duties 
•    Maintain working relationships and effective communication both within and across teams and services, and externally with partners.
•    Salary from £21,000 to £ 24,000 per year.


Experience of service provision in the care profession. Minimum standard of ‘working towards’ level 3 QCF diploma in care.
•    Excellent communication skills, both verbal and written
•    Commercial business awareness
•    Good planning and organisational skills
•    Skills in assessment and care planning 

•    Must have full driving licence 
•    To able to develop and maintain the quality control system 
•    To have a strong knowledge of the requirements of the Care Standards regulations 
•    To be able to create and maintain administrative systems 
•    To be able to establish and maintain effective working relationships 


Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. For further information call Brian Moynihan on 01928733020,

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure



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