Main Duties and Responsibilities of Scheduling:
As a Care Co-ordinator / Scheduler you will take responsibility for the organisation of clients and Care Professionals within our service.
Understand and build effective and efficient schedules around our clients and Care Professionals.
Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
Be responsive to changes in the schedule and liaise with relevant team members.
Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
Ensure client schedules are matched to their needs, with the same Care Professionals and the same times each week, where possible
Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
Work with the recruitment team to ensure sufficient current and future staffing levels are met.
Work with the Care Team and Home Care Consultants to ensure new and existing care packages can be resourced and scheduled on a timely basis.
Carry out any other duties deemed necessary for the successful operation of the business.
Take part in on-call duties out of hours.
We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients to join our team in East and Mid Devon as a Live In Care Professional. You will live in a client's home and provide a variety of non-medical services to help them keep independent in their own home.
You do not need any experience or particular qualifications, however, it would be useful to have some experience of working in a care setting or interacting with older people. This could be personal experience of caring for a family member or voluntary experience. You will have a passion for supporting others and pride yourself on delivering an outstanding service. You will be reliable, trustworthy and respectful. You will enjoy building professional friendships and comfortable in spending time in the company of others.
We are proud to say that at Home Instead every day is different. We focus on providing personalised, companionship-led care which focuses on building real and lasting relationships.
You will enjoy the minimum of one hour visits with every client, so you have the chance to go at their pace. This is about supporting and promoting independence, enriching the lives of the lovely elderly clients that we work with.
We currently have very strong demand from clients in Exmouth, Budleigh and surrounding areas so we are particularly keen to talk to you if you live nearby.
We welcome applications from both experienced care professionals and also from individuals with no experience within the Social Care Sector. You may be a Hairdresser, Retail Assistant, Customer Service Advisor or a parent who is looking for a new and rewarding career!
As long as you are a caring and compassionate individual who likes to see others thrive and succeed then we would love to meet you!
Example shift pattern:
Option 1 :Friday - Monday 5pm to 9pm
Option 2: Sunday to Wednesday 5pm to 9pm
Option 3: Wednesday to Saturday 5pm -9pm
You must have a big smile that will make each client’s face light up when they welcome you at the door.
As each day is varied, you’ll need to think on your feet…and it helps to be light on them too as clients often enjoy a dance following afternoon tea.
A good pair of eyes and ears are essential. Ears to listen to a lifetime's worth of stories, and eyes to help them find their things if they’ve been misplaced!
You don’t have to be a Michelin star cook but being able to make a cuppa “just right” is essential.
We don’t wear uniforms (it's friendlier that way) but you must be prepared to roll up your sleeves to cook in the kitchen, or bring in some flowers from the garden!
Timekeeping is crucial, you should arrive on time, take your time to listen, take time to understand and take time to care - we measure time in hours, and each one matters.
A GCSE in history is not required, but helping a client relive their memories by flicking through a photo album together will be sure to make their day.
You’ll need to bring oodles of patience, and a sense of humour. We’re a social bunch at Home Instead who love getting together for regular training (and parties!) and we’ll always be there to support you no matter what.
If you tick some of these boxes, then a job at Home Instead might tick yours.
Apply online now and we’ll be in touch for a chat.
Can you help us support our clients so they can remain living independent in their own homes. We need caring people like you to build trusted relationships to support with getting ready for the day, meal preparation and to get out and about to help them live their lives to the fullest and creating friendships.
-Job satisfaction, our CAREGivers say joining Home Instead was the best decision they ever made.
-Local 24 hour office support
-A dedicated mentor
-Award winning paid training
-Paid travel and waiting time of up to an hour between visits so no rushing
-Health Assurred employee assisstance program
Do you like building relationships? With growing demand for our outstanding services, we need more outstanding people to visit our clients in their communities. The areas we cover are Exeter, Honiton, Exmouth, Sidmouth, Seaton and surrounding areas. We provide the highest quality non-medical care, personal care, home help and companionship, allowing our clients to live independently in their own homes.