Weekend On Call Supervisor
At Home Instead we specialise in providing holistic care services to people in their own homes and we care for and support our clients as we would our own family, with dignity, respect, patience and friendship. Over the last 11 years we have built up a reputation locally for making a difference to our clients lives in a positive way. We are proud to be inspected and rated CQC Outstanding, the first homecare provider in Shropshire to obtain this which we have maintained in January 2020, in addition we have a score of 9.9 on homecare.co.uk as rated by our clients and their families. It is our mission to become the most admired care provider in our area and being the first-choice provider for in home dementia care. We value fairness, honesty, happiness, reliability and supporting, these are pivotal in our success and what sets us apart from the rest, we are not like any other traditional homecare provider, we do things differently because to us, it’s personal.
We are currently expanding our team and are seeking a Weekend On Call Supervisor to provide an effective and efficient weekend on call service to our clients, Caregivers and general public.
The role involves;
- Answering all incoming calls/texts and responding accordingly
- Reallocation/covering calls for sickness/emergencies and informing clients of changes
- Complete all relevant paper work for handover
- To cover care in an emergency or where there is no other member of staff available
The role is part time, working either every or alternate weekends, from 4pm Friday until 10am Monday. There will be a need to attend the Newport (Shropshire) office for handover on Friday at 4pm and Monday at 9am, all other working time will be worked remotely from home.
As a well established franchise we have opportunities for growth and personal development, you will be working with an outstanding team who are equally as passionate about providing quality of care and making differences each and every day.
Our employee benefits include:
- Bonus Scheme
- Private Healthcare with AXA
- BHSF Health Scheme
- BHSF Discounts
- Employee Assistance Programme
- Service Anniversary, Birthday and Christmas celebrations
- Award winning training and development opportunities
** All offers of employment are conditional and subject to satisfactory references and a clear DBS **