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"It’s not working, it’s CARING with Home Instead"

Care Scheduler

Conwy and Denbighshire Full-time 22000 - 24000 per annum Closing date: 01/08/2022

We will expect you to…

  • perform a variety of duties in the coordination of scheduling service for clients whilst providing the highest quality of service to clients
  • Be responsive to changes in the schedule and liaise with relevant team members.
  • Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
  • Develop excellent relationships with both clients and CAREGivers so both can enjoy positive experiences.
  • Work with the recruitment team to ensure sufficient current and future staffing levels are met.
  • Add and maintain all client and CAREGiver information onto to the electronic scheduling system.
  • Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
  • Carry out any other duties deemed necessary for the successful operation of the business.
  • All duties must be carried out whilst showing compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
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"It’s not working, it’s CARING with Home Instead"

Care Coordinator

Denbighshire Full-time £150 - £150 per day Closing date: 01/04/2023

We are seeking an experienced Care Coordinator to join our busy office in Abergele.

The role of Care Coordinator is a full-time role of 37.5 hours a week. The hours are typically worked between 9am and 5pm Monday to Friday. There may be times where you may be required to work outside of these hours.

This is a salaried position based from our Abergele office, circa £22,500.00.

What are we looking for?

The Care Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Care Coordinator is responsible for scheduling clients and CAREGivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. You must have previous Care Coordination experience in the domiciliary sector.

The Role:

  • To answer and deal with incoming calls efficiently.
  • To organise all rotas and staffing requirements.
  • Ensure all staff and clients are aware of working schedules.
  • Be responsive to changes in the schedule and liaise with relevant team members.
  • To liaise with Social Workers, Family members and medical professionals in relation to clients and arrange necessary appointments/reviews.
  • You would be expected to support your team out in the field as and when necessary and get to know our clients.

Secondary Duties:

  • To cover client calls as and when necessary.
  • To support new CAREGivers through assessment and shadowing process.
  • To undertake any support or admin duties as required by General Manager or Care Manager.
  • You would also be expected to contribute towards on-call duties as part of a team who cover hours outside 9am-5pm office hours.
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"It’s not working, it’s CARING with Home Instead"

Full/Part Time Care Assistant- Denbigh

Denbigh Full-time 9.50 - 13.80 per hour Closing date: 01/08/2022

No two days are the same, various duties include but are not limited to...

  • Housework
  • Personal care
  • Companionship
  • Meal support
  • Assisting in the community
  • Shopping
  • Domiciliary care
  • We have an opt in/ opt out option for sleep ins, waking nights and Live in/24-hour care calls.
I'm interested

"It’s not working, it’s CARING with Home Instead"

Full/Part Time Care Assistant- Conwy

Conwy Full-time £9.50 - £13.80 per hour Closing date: 01/04/2022

No two days are the same, various duties include but are not limited to...

  • Housework
  • Personal care
  • Companionship
  • Meal support
  • Assisting in the community
  • Shopping
  • Domiciliary care
  • We have an opt in/ opt out option for sleep ins, waking nights and Live in/24-hour care calls.
I'm interested