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It's not working, its caring with Home Instead

Care Coordinator/Scheduler

Ormskirk Full-time from 18,500 per annum Closing date: 30/09/2019

Home Instead West Lancashire and Chorley is rated as ‘Outstanding’ by the Care Quality Commission (CQC) offering companionship and person-centred support to adults and older people within their own homes in the West Lancashire and Chorley area.

We currently have an exciting opportunity for a Care Co-ordinator to join our ever-expanding Team.

Within this job role you will work with a committed, enthusiastic, highly motivated and compassionate team ensuring both client and CAREGivers receive the best possible service.

The Scheduler/Care Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients and is responsible for scheduling clients and CAREGivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.

  • To organise all rotas and staffing requirements
  • Ensure all staff and clients are aware of working schedules
  • Be responsive to changes in the schedule and liaise with relevant team members
  • To undertake any support or admin duties as required by Franchise Owner or Care Manager
  • Coordinate client schedules daily and ensure that all shifts are covered.
  • Practically using own initiative to make sure all enquires/queries are managed effectively
  • Answer incoming call in a friendly, professional and knowledgeable manner
  • Manage new client and CAREGiver enquires over the phone in a knowledgeable manner.
  • Develop and maintain relationships with both Clients and CAREGivers by working together within the senior team completing required Quality Assurances and participate in supervisions.
  • Identify and report to Manager and Recruitment Team; areas needed for recruitment.

Please call our office on 01695 589071 for further information

I'm interested

It's not working, it's CARING with Home Instead

Part Time Trainer

Ormskirk Full-time Closing date: 30/09/2019

Due to continuing growth we are recruiting a part time trainer to join out OUTSTANDING team to inspire, motivate, and provide industry leading, innovative training and support our team of OUTSTANDING CAREGivers.

If you share our vision to provide OUTSTANDING support to our clients, are passionate and motivated by high quality with the ability to “think outside the box” we would love to hear from you.

  • Benefits include –
  •  Supportive working environment 
  •     Career progression
  •  Culture of continuous improvement
  •     Person centred training    Competitive salary
  •    Paid on call duties, plus compensatory time off.
I'm interested

It's not working, its CARING with Home Instead


Burscough Part-time Closing date: 30/09/2019

“Do you want to be an OUTSTANDING CAREGiver, as part of the team rated doubly OUTSTANDING by CQC.

We are expanding and looking for warm hearted, caring people to help support our clients to live independently in their own homes.

“ The clients were overwhelmingly positive about the support they receive from our CAREGivers” – CQC 2018 report

Why we stand out from the rest

  • Opportunities for career progression
  • Competitive salary
  • Supportive working environment
  • Innovative environment
  • Regular clients (Adults aged 18+)
  • Full or part time hours available
  • No previous experience needed as we provide full introduction and orientation to the company.
  • No 15 minute visits, minimum 1 hour visits to support our clients at their own pace.

                                        Work for the best not the rest!”

I'm interested
CAREGiver looking at a cook book with elderly lady
Photo of CAREGiver with Client