Join our team

COMMUNITY ENGAGEMENT MANAGER. Home Instead. Altrincham Sale & Wythenshawe

Altrincham Full-time 24000 - 26000 per annum Closing date: 01/07/2021

See Advert

Company Description

Home Instead Senior Care is the world's leading provider of non-medical care and companionship services for older people in their own homes. Our office was established in 2010 and our mission is to enhance the lives of adults living in our local community, supporting  them with knowledge, sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our community 'Lives Well' and can receive the best quality care and support tailored to the individuals needs.

Job Description

An opportunity has arisen for a local enthusiastic, professional and passionate Community Engagement Manager to join Home Instead (Altrincham, Sale & Wythenshawe). 

Salary Expectation £24,000 - £26,000

Over the past 11 years we have built an excellent reputation for our high quality personalised care services and our involvement with the voluntary, community, faith and charitable sector, including involvement with Home Instead’s national charity.  Post- COVID we are expecting an increased demand for our much valued services and also to help our communities to rebuild.  The ideal candidate will have the same core values, ethos and passion for helping vulnerable people and the community as we do.

It will be your role, to develop and deliver a range of innovative approaches, primarily face-to-face but also online, to increase awareness of Home Instead’s client services and employment opportunities in the local community and consequently generate client and employment enquiries.  You will take the lead in publicly representing Home Instead by building trusted relationships, whilst supporting our mission to help older people to ‘live well’ at home and in the communities of Altrincham, Sale and Wythenshawe

Your primary duties will include:

  • Primarily based in the community by visiting, networking and maintaining trusted relationships with a range of people from a variety of organisations, such as the voluntary, faith, leisure, housing, retail, business, education and health and social care sectors.
  • Deliver initiatives that promotes Home Instead’s services, recruitment opportunities, as well as mutually supporting other organisations that help older people to ‘live well’ at home and in the community.
  • Identify, research and create engaging content for our ‘Live Well, Your Way’ community magazine, as well as on our social media/website, and which further helps to promote our community.
  • Work with our in-house marketing team and from Home Instead’s National Office to locally deliver marketing campaigns in the community.  This can include TV advertising, fundraising, organising community training workshops, recruitment campaigns, as well as supporting other national awareness campaigns.
  • Produce written content and communications for press releases and other Public Relations activity.
  • Host, present and participate at local events/meetings.
  • Promote, fundraise and support the community through involvement with Home Instead’s national charity.
  • Work with the Senior Leadership Team.
  • Work with the Recruitment Team to promote CAREGiving as a rewarding, local, part-time employment opportunity.


Essential Criteria

  • Local area knowledge is essential. Our territory covers Sale. Altrincham. Wythenshawe
  • Self-motivated with the ability to work independently, use initiative and be resilient.
  • Proven track record in successfully building strong relationships both face to face and virtually within a local community using a variety of tools and techniques.
  • Confident to network face to face and by using phone, email, social media and video call.
  • Flexibility to occasionally attend events/meetings at the weekend and weekday evenings, according to requirements.
  • The passion and drive to maintain, strong, positive relationships with people from all sectors of the community.
  • Confident to deliver talks on key ageing subjects such as Dementia, Fraud Prevention, Nutrition & Hydration etc.
  • Excellent organisational skills with the ability to manage a variety of marketing and communication initiatives.
  • Good working knowledge of social media and IT systems, with the ability to learn and adopt new technologies where appropriate.
  • Ability to work flexibly to meet the needs of the business.
  • Excellent verbal and written communication skills with the ability to produce high-quality articles/content in the appropriate style for the reader and channel of communication.
  • As there is the need to travel and walk around the community, hosting stands you must have a driving licence with access to a vehicle as well as expecting to carry marketing materials. 
  • Experience and passion with the elderly care sector would be an advantage.

You must be able to obtain a clear DBS check which we apply for on your behalf and have a full UK licence and reliable vehicle.

Additional Information

What we offer:

  • Flexible working arrangements around core Monday-Friday hours (to be agreed).
  • Flexibility to occasionally attend events/meetings at the weekend and weekday evenings, according to requirements.
  • 20 days holiday plus Bank Holidays (increasing to 25 days with length of service).
  • Great team environment and opportunity to work with an organisation with a real purpose.
  • Working closely with Directors to develop the role and with comprehensive training and support in management and marketing from National Office and peers across the Home Instead network.
  • Career progression and expectation of line management responsibility as the business function develops and further staff required.

For further information or to apply for this role please contact Alan Savage.
Alan Savage, Director, [email protected] 

Videos To Watch
I'm Interested!
Back to join our team