Growing old can bring challenges, both for the person who’s ageing and for their family. It can be frustrating for our loved ones because they can’t do everything they used to and feel like they’re losing their independence. At the same time, it might be worrying for their family as they might not be able to be there whenever their loved ones need them.
Home Instead Senior Care Wrexham & Flintshire East
Letting someone provide care for you can be a very personal experience. It is important to us to ensure the care we deliver throughout Wrexham and Flintshire is consistently reliable, trustworthy and of the highest quality possible, Home Instead Senior Care are a local family owned award winning home care provider.
All CAREGivers have been provided with the required PPE per guidance from Public Health Wales.
The key words we deliver on are
☑️ We work to provide a highly personalised care plan to match your needs.
☑️ We offer continuity of care so our clients always see the same small team of CAREGivers.
☑️ Our no-rush visits are never less than one hour.
☑️ Our CAREGivers visit at a set time to fit in with your routine.
☑️ 24/7 access to your loved one's care through our online family portal
Specialist in Dementia Support - we deliver award winning CITY & GUILDS dementia training to the team of CAREGivers
We recognise that some elderly clients will have similar needs but at the same time we respect each persons individual needs and requirements for support in the home. One of the questions we are often asked is whether we provide care in a certain area, areas we cover . Home Instead Senior Care are regulated and inspected by Care Inspectorate Wales. No referral is needed by a social worker or adult social services. A free consultation, which can be face to face or by virtual video calling is undertaken before services commence to ensure an agreed care plan can be delivered by our trained professional CAREGivers.
Home Instead Home Care includes Home Help and Housekeeping but to simplify the range of services we have listed care types as
All of the services we offer are available with the additional option of Caring Technology
Client charge rates are available on request.
NEW FOR 2020: Family Portal
We launched the Family Portal in January 2020, as a new, modern way that families can monitor and stay in closer contact of their loved ones care services. The digital service has replaced the old paper activity logs and medication administration records, which would normally have been written down and stored in the home.
We know that families can not always make visits to their relatives as often as they would like due to work, family, health or simply distance. Families can now access instant information about the care services that have been provided, including which household tasks have been completed, medication support, personal care assistance and which/how many meals and hydration have been prepared and served.
These daily logs are viewable through the family portal as soon as the visit has been completed, from any digital device* so no matter where you are in the world you'll have peace of mind that your loved ones care is being provided to the highest standard.
*subject to client data policy agreements
If you prefer you can simply walk in to our friendly local offices and discuss our services between the hours of 9am -5pm, Monday - Friday
The Team of CAREGivers at Home Instead Wrexham and Flintshire East are local, as are both our offices which are based on Chester Road in Gresford (the Old Post Office) and within Buckley Shopping Precinct.