Home care in Wirral

The Home Instead team at Wirral are proud to provide expert home care across the area.

Outstanding care in your own home

At Home Instead Wirral, we believe that continuing to live at home in the place you feel most comfortable, safe and happy in, is the best solution as you age. Our tailored Care Solutions allow you live well your way at home.

We have delivered almost 2 million hours of care since 2007, and we are proud to be the outstanding care provider on the Wirral peninsula.

A man and a woman chatting at a table with a chess set. - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Mike and Catharine Chalton
Franchise Owners
Mike and Catharine Chalton, Franchise Owners.
Mike and Catharine Chalton
Franchise Owners
Rebecca Bradley
Group General Manager
Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead. She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Wirral, Chester, and Liverpool South's operations.
Rebecca Bradley
Group General Manager
Jenny Kyle
Head of People
Jen oversees the welfare of our team of Care Professionals, ensuring they continue to deliver outstanding levels of care across Wirral, Chester and Liverpool South. Her natural compassion, communications skills and attention to detail mean Jen is a perfect fit for her role.
Jenny Kyle
Head of People
Mary Costello-Smith
Head of Business Operations
Mary leads the business development of our group of franchises, using her extensive local knowledge. she is committed helping grow the Home Instead brand.
Mary Costello-Smith
Head of Business Operations
Mary Jordan
Registered Care Manager
Mary joined Home Instead as a Care Professional in 2008. Having always loved working with elderly people she was a perfect fit to her role, which along with her dedication, helped her progress to Registered Care Manager.
Mary Jordan
Registered Care Manager
Nicci Williamson
Registered Care Manager
Nicci is our Registered Care Manager for Wirral north. She joined Home Instead as a Care Professional in 2015 and progressed through her hard work and commitment. Having always loved working with elderly people she was a perfect fit to her role.
Nicci Williamson
Registered Care Manager
Pam Jordan
Finance Officer
Pam was born in Wirral and has lived here all her life. Pam is an invaluable member of the team who is responsible for all aspects of the financial administration of the business.
Pam Jordan
Finance Officer
Colin Moras
Data and Analytics
Colin plays a key role in supporting our Care Operations team. He is central to supporting the team on a day-to-day basis in addition to implementing a paperless office system and looking after many of our IT needs.
Colin Moras
Data and Analytics
Jake Steele
Training Officer
Jake is our full-time training officer for Wirral, Chester and Liverpool South. He brings a wealth of experience to his training role, gained from his time as a Care Professional, where he was a national finalist of Care Professional of the Year in 2024.
Jake Steele
Training Officer
Frankie Forsythe
Onboarding Coordinator
Frankie provides dedicated support to new starters, guiding them through recruitment, compliance, induction and their first steps in their role as a Care Professional, helping to ensure a smooth and positive start to their career with Home Instead.
Frankie Forsythe
Onboarding Coordinator
Nadine Rees
Hiring Coordinator
Nadine is key to our Care Professional recruitment efforts and the main person you will when you've been invited for interview. Nadine brings her interpersonal skills from years' of experience gained in the airline and travel sector to the Home Instead team.
Nadine Rees
Hiring Coordinator
Shirley Monteith
Assistant Care Manager
Shirley brings a wealth of experience as a Care Professional to her role as Assistant Care Manager, following a successful term as a Field Supervisor. She supports our team of Care Professionals and clients on a daily basis.
Shirley Monteith
Assistant Care Manager
Anne Martinsen
Assistant Care Manager
As ACM, Anne is a key member of our Care Operations team, providing a vital link between the Care Manager, our support team and Care Professionals in the field.
Anne Martinsen
Assistant Care Manager
Andrea Duffy
Assistant Care Manager
Andrea brings over 20 years' experience to her role as Assistant Care Manager, following a successful career in care management. She supports our Registered Care Manager and team of Care Professionals and clients on a daily basis.
Andrea Duffy
Assistant Care Manager
Kim Taylor
Scheduling Lead
As Scheduling Lead, Kim plays a key part in supporting our care team in north Wirral. She has experience of all aspects of care, having previously spent 5 years working as Care Professional herself.
Kim Taylor
Scheduling Lead
Kirsty Hall
Scheduler
Following her first year of training as a nurse, Kirsty needed to gain the required experience in the care sector. Having been referred by a friend, she joined Home Instead Wirral as a Care Professional in 2015 and liked it so much, she decided to stay.
Kirsty Hall
Scheduler
Tracy Parkes
Scheduling Lead
Tracy joined Home Instead as a Care Professional in 2014 and became a Scheduler in 2016. Tracy had extensive experience of working with elderly prior to joining Home Instead and loves speaking to our wonderful clients.
Tracy Parkes
Scheduling Lead
Laura Monteith
Scheduler
Laura brings over a decade of experience in the banking and insurance markets, which means she brought many useful transferable skills to her role as scheduler.
Laura Monteith
Scheduler
Our Outstanding Team
Care Professionals
Our Care Professionals are committed to providing a reliable, compassionate and friendly care service. Their thoughtfulness and dedication are an inspiration. They work tirelessly helping our clients retain their dignity whilst remaining independent their own homes.
Our Outstanding Team
Care Professionals
Pauline Haggett
Community Engagement Officer
Pauline is the face of Home Instead in the Wirral community. She works closely with local community groups, church groups, and charities to support our older community, supported by Home Instead's values.
Pauline Haggett
Community Engagement Officer
Helen Hickey
Community Engagement Officer
Helen is a key member of our Community Engagement team. She brings a wealth of experience from her career in media and the pharmacy sectors, to develop and support key relationships with organisations across Wirral South.
Helen Hickey
Community Engagement Officer

Wirral

Building 3,
Prenton Way, North Cheshire Trading Estate, Prenton,
CH43 3EA

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Wallasey, Liscard, West Kirby, Hoylake, Greasby, Leasowe, Egremont, Noctorum, Seacombe, Meols, Grange, Caldy, Saughall Massie, Poulton, New Brighton, Frankby, Upton, Moreton, Newton, Carr Houses, Bidston Hill, Great Meols, Overchurch Hill, Bidston Moss, Birkenhead, Bebington, Heswall, Rock Ferry, Prenton, Bromborough, Higher Bebington, Heathfield, Pensby, Little Neston, New Ferry, Barnston, Thingwall, Port Sunlight, Irby, Woodhey, Lower Bebington, Spital, Raby Mere, Neston, Bromborough Pool, Thornton Hough, Ness, Poulton, Storeton, Parkgate, Clayhill, Stanton, Thurstaston, Landican, Claughton, Brimstage, Gayton, Leighton, Hinderton, Windle Hill, Raby, Willaston, Woodchurch, Dawpool, Oxton, South Tranmere, Egerton Park, Larchwood, Lower Tranmere, Oxton Village, Eastham Village, Woodchurch Green, Little Storeton, Storeton Brickfields, Willaston Mills

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: CH45 6, CH47 1, CH44 4, CH45 1, CH45 7, CH48 3, CH45 0, CH46 2, CH47 7, CH46 7, CH41 0, CH47 5, CH48 4, CH49 2, CH47 4, CH46 0, CH46 1, CH41 7, CH49 4, CH41 1, CH43 9, CH41 8, CH46 6, CH43 7, CH44 0, CH41 4, CH49 3, CH45 8, CH44 2, CH49 6, CH45 3, CH48 1, CH49 9, CH44 8, CH44 6, CH48 8, CH47 8, CH47 6, CH46 5, CH46 9, CH48 6, CH45 9, CH48 7, CH45 2, CH48 5, CH45 5, CH46 3, CH47 0, CH46 8, CH44 7, CH48 0, CH47 9, CH44 3, CH44 9, CH49 0, CH45 4, CH46 4, CH48 2, CH49 1, CH41 3, CH47 2, CH43 8, CH48 9, CH44 5, CH44 1, CH47 3, CH60 6, CH64 2, CH63 1, CH61 0, CH63 6, CH63 8, CH43 3, CH42 9, CH63 0, CH41 6, CH64 3, CH61 1, CH63 4, CH63 5, CH64 0, CH49 5, CH64 9, CH42 6, CH42 0, CH43 0, CH61 4, CH64 6, CH62 4, CH41 2, CH64 7, CH62 8, CH41 9, CH43 4, CH42 4, CH60 4, CH61 9, CH64 1, CH62 6, CH63 9, CH43 1, CH60 0, CH42 2, CH62 7, CH61 6, CH64 4, CH62 3, CH63 7, CH60 1, CH60 5, CH43 5, CH63 2, CH60 2, CH60 3, CH63 3, CH61 3, CH42 7, CH60 7, CH43 2, CH43 6, CH61 7, CH62 1, CH62 0, CH49 7, CH61 8, CH60 8, CH61 5, CH49 8, CH61 2, CH62 2, CH42 5, CH64 8, CH60 9, CH42 1, CH42 3, CH62 5, CH42 8, CH41 5, CH62 9