Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Helping families when they need it most

At Home Instead, we know that many families struggle to accept or explore help for their elderly relatives and many just don't know where to turn or who to trust. Rest-assured that with our award-winning team of highly trained healthcare professionals, your loved one will be in safe hands.
Home Instead home care services can support families get back to doing what they do best - spending quality time together.

Home Instead Carer assisting client to enjoy family birthday

Award-winning service you can rely on

Meet the team

Aimee began her working career as a Hairdresser, but soon realised that she wanted to help people with more than just a cut and blow dry. This led her to pursue a career in care, which brought her to Home Instead Swansea.
Aimee Jones
Scheduler
Ben chose to open a Swansea branch of Home Instead Senior Care that prides itself on person centered care that is tailor made to the client’s needs and wants.
Ben Ruddle
Franchise Owner
Clive joined Home Instead Swansea team in January 2022 as a General Manager with impressive experience in the care industry.
Clive Cremin
General Manager
Kate became a member of our team in March 2021, bringing with her a fresh perspective after graduating from Swansea University the previous year. With academic credentials in Business Management and Marketing, she holds both Bachelor's and Master’s degrees in these fields.
Kate Webb
Marketing Manager
Lisa realised that care was her calling ever since she became a family carer for her grandfather, and she hasn't looked back since. Starting her journey at Home Instead as a carer, she has grown with the business to become a Care Manager.

Lisa Rosser
Care Manager
Margaret's commitment to delivering exceptional care traces back to her time caring for her mother in Poland. It was this experience that motivated Margaret to align her financial expertise with her passion and to join Home Instead Swansea.
Malgorzata Warzycha 'Margaret'
Finance Officer
Melanie's journey with our team began in 2019 when she was drawn to the role of a Care Professional. Inspired by her experience supporting her own grandmother, she realised that caring for the elderly was her true calling.
Melanie Honebone
Trainer
Gly, a seasoned Human Resources Generalist, seamlessly joined the Home Instead Swansea team in 2023, bringing with her an impressive track record of HR expertise.
Glycelle Melocotones
Office Coordinator
Gemma began her career as a hairdresser before realising she wanted to care for people on a deeper level. This led her to join Home Instead in the summer of 2022 as a Care Professional.
Gemma Phillips
Senior Care Professional

‘We have been so lucky to find a professional and dedicated carer and this one is now firmly in place as a trusted friend. Her daily reports as to their welfare are ever so reassuring and inform the frequency of my visits and tasks’
Neal E (Son of Client)
‘I was looking for a befriending service for my Mum and just needed 4 x 1h slots a week. When I placed the initial request I had a call back within an hour, a meeting set up for the following week and care starting almost immediately. I have been extremely impressed with the level of organisation in the office’
Saran L (Daughter of Client)
‘I am happy with the companionship my mum is getting, it is making a positive difference to her. The caregiver is great and her and Mum are getting on very well. They laugh a lot and Mum can talk about her memories from a long time ago. Mum’s cognitive decline is slowly becoming more apparent but she is happy’
F N (Daughter of Client)
‘My aunt, who is 100 plus years of age, had to go into respite care after a fall in her bungalow. Despite being of sound mind and very independent, she agreed that she needed a care package in place before she returned home. Following a number of phone calls to various care agencies we were very impressed with the response we had from ‘Home Instead’. I was particularly impressed that they visited us both in the care home and included her in the assessment of her needs. They also visited us on the day she returned to her home to do a risk assessment and introduce her to one of the carers’
Ann G (Niece of Client)
‘Got Dad a Home Instead carer to improve his quality of life. He has been getting on well with them, especially telling them old war stories and what the world looked like back then. Mind you should comply with what he likes. They are very patient and helpful’
James C (Next of Kin)
‘Your staff are loving and caring, you can sense that for them this is a labour of love. No request is too much, and the skill with which carers are paired with the client is nothing short of amazing. My father-in-law has dementia and can be quite difficult at times, but his carer has managed to bring him out of himself. We could not be more happy’
Harry S (Son-in-law of Client)

Swansea

Unit 1, Kingsway Business Centre,
Kingsway,
Fforestfach,
SA5 4DL

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Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Gorseinon, Swansea

If your town doesn't appear above please check the postcodes below to see if we cover your area.

SA1 1, SA1 2, SA1 3, SA1 4, SA1 5, SA1 6, SA2 0, SA2 7, SA2 8, SA2 9, SA3 1, SA3 2, SA3 3, SA3 4, SA3 5, SA4 0, SA4 3, SA4 4, SA4 6, SA4 8, SA4 9, SA5 4, SA5 5, SA5 7, SA5 8, SA5 9, SA6 6, SA6 7, SA6 8, SA1 7, SA1 8, SA6 5, SA7 0, SA7 9