Client Survey Results

Home Instead are delighted to report that a recent annual survey sent out to their Clients resulted in 97% of them saying that they are likely or very likely to recommend us to a friend or neighbour.

100% of our Clients told us that our CAREGivers arrive on time and 97% say that their CAREGiver really takes an interest in them.

Sally Clough, Director of Home Instead, is delighted with the results, she added “ I am really pleased to get the feedback from our Clients, 97% of them rated our overall quality of service as good or excellent. I am proud that we are making a difference to the lives of Older Adults supporting them to stay independent within their own home”

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home