We are delighted with the service being provided. The caregivers are
cheerful, helpful, reliable and professional. The support from the
office is very good. It is a relief to know that our relative is being
so well looked after. Without this support he would not be able to stay
in his own home.
Mr P Dentons Green
“ I wanted to say how much I value the care provided to my Mum by Home Instead, particularly my Mum's main carer; she has a lovely way about her with Mum and Mum is relaxed and comfortable with her. They have some lovely afternoons together. I have found her to be very caring, friendly and totally trustworty - which I know is a requirement for the job but I can't emphasise enough how much stress this takes off me knowing Mum is safe. ’’
Mrs B. Eccleston
I would very much like to take this opportunity to say how pleased we have been with the Senior Care Package that Home Instead (ST Helens) have provided. The care package for my Mother was deliverd exactly as was required. From the friendly, informative and professional Administrative staff to the wonderful CAREGivers; compassionate, and showing kindness and respect at all times
I would highly recommend their excellent provision of service.
Mr R Parr
Mr dad needed 1 to 1 care at home after having a stroke. He needed personal care assistance and some structure and routine. I came across Home Instead as my friend recommended them. From my first phone call i made to enquire about care through to this day we have received brilliant support and professionalism. My dad has built great relationships with his set care team. We simple could not do without them.
Miss W. Rainhill
I cannot tell you how much you and the girls have meant to us over the last three years - you made life so much easier for dad and I - I really don't know what we have done without you. You've always been there for me, above and beyond your remit I'm sure. I've made good friends with you all, and the girls really have been like part of the family; you are lucky to have such wonderful staff.
Miss H, Rainhill
The care provided by Home Instead gives me peace of mind that my dad is safe and well cared for. The staff really care and their kindness is invaluable; they are almost members of our family.
Anonymous survey result
Survey question - What do you like best about Home Instead Senior Care St Helens?Client comment - Everything
Mrs C. Haydock
I organised for Charlotte at Home Instead to come and talk to myself and my mother once we decided to change provider. This was the best decition I have made, as my mother has been able to build such a bond with her caregiver. The caregiver (i will leave her name off) arrives at the times me and my mother have set, she allows mum to take her time, choose what she wants to happen that day, and shows such a keen interest in mum. They garden together and take trips out to Whittakers garden centre as well as help mum sort through her very full attic! The process of signing up with Home Instead is so simple and very very friendly and professional. Thank you Home Instead for giving me peace of mind.
Mr P. Windle
I am having a lovely time with my caregiver's at Home Instead. Nothing is too much for them, I have 2 Caregiver's who come and support me and I am able to get out of the house again. I am not a well man at the moment so I have regular appointments at St Helens hospital and at my doctors, my Caregiver takes me and stays with me for added support. I could not live the life i do now without Home Instead. Many many thanks.
Mrs M, Eccleston
Home Instead is caring and very supportive, my mother wasn’t keen on having carers in her home but Home Instead has been conscientious, flexible and very accommodating, she has built a really good relationship with her primary CAREGiver. We couldn’t have asked for anything more. I would definitely recommend them to anyone.