“ My friend looks forward to meeting her carer to go out once a week. It enables her to have a degree of independence and normality in her life. Also to choose things for herself rather than someone else doing it for her. ’’
Our experience of Home Instead's services is very highly rated and is much appreciated.
Husband of Client
Before we started to receive help, there was a very impressive meeting with office staff (thoughtful and strategic), to put in place the best assistance needed. The 3 ladies we have had come, have been a perfect match for the very special needs of my wife.
Wife of Client
Always a very good service done with kindness and understanding. All staff and carers a pleasure to see.
Dorothy - Sheffield
"My Carers do everything that is expected of them. They follow what the book journal has written in it. They sign it and make sure I am alright, they are first class people and I get great support the way I want it."
Mr D - Sheffield
"I was very involved in discussing my support needs, the listened to us and now I have a CAREGiver with the same interests as me"
Mrs C, Sheffield
Thank you for a good service and lovely carers.
The family of Mrs F, Sheffield
Thank you once again, for all your help.
The family of Mr and Mrs R, Sheffield.
In what was a very tough year for them and us, you brought kindness, smiles and friendship. I would like to say a big, big thank you to all involved in the care of my Mum and Dad.
David - Sheffield
Mum has not had good experiences in the past with Care Agencies, and is quite nervous and unsettled when a new person visits the house. I am delighted to say that the carers from Home Instead have all struck up a very good rapport with Mum and have clearly gained her trust and she truly looks forward to them visiting. The fact that the carers treat Mum as a person and are spending time talking to her normally and encouraging her to look through photographs etc has, I am sure contributed to this, and I have noticed a distinct improvement in her general demeanour - she is a lot happier in herself. Initially I needed Homeinstead to cover a short term resource problem, but I am now using Home Instead for support long term for Mum as I have been so pleased with the service.
Mrs A - Sheffield
I have just completed my first year of regular care; I was recommended to contact you by a friend who was already appreciating help. I was impressed by the initial comprehensive assessment of my needs and my family and I are happy to know that if the passage of time leads to requiring more care, it can be arranged. My Caregiver is pleasant and cheerful, always punctual and willing to assist with a variety of tasks in which she demonstrates all round excellence. I look forward to and appreciate her visits which enable me to enjoy a continued standard of comfortable living in my home.
Claire F - Sheffield
We were so delighted with Home Instead that we used them twice, for my grandmother and also for my father. Both times, Home Instead visited them at home, talked through their needs, likes, dislikes etc and matched the absolutely ideal carer. We had been advised by friends that there was a good chance it would take a while to find someone to help, with loved ones not taking to carers or carers being unsuitable so we were expecting a tricky time. We were so delighted and unbelievably relieved when we met Jo, who helped my grandmother and aunt (who has learning difficulties). She was so kind, understanding and just brilliant with them both. My Dad had suffered with Parkinsons for a while and it had got to the point where he needed a bit more help. Within a matter of days, Paul had been introduced. My Dad really enjoyed his company and appreciated his sensitive approach to what was a very difficult time in his life. It's not easy accepting a stranger into your home and life but both times, Home Instead got it absolutely right, first time. I couldn't recommend them highly enough. Thank you Home Instead!